Resumen del contenido incluido en la página 1 
                    
                         
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Mitel 5330/5340 IP Phones 
 
User Guide 
     
 
 
 
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                                     
                    
                    Resumen del contenido incluido en la página 2 
                    
                        NOTICE  The information contained in this document is believed to be accurate in all respects but is not  ® warranted by Mitel Networks™ Corporation (MITEL ). The information is subject to change  without notice and should not be construed in any way as a commitment by Mitel or any of its  affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any  errors or omissions in this document. Revisions of this document or new editions of it may be  issued to 
                    
                    Resumen del contenido incluido en la página 3 
                    
                        Mitel 5330/5340 IP Phones - User Guide  TABLE OF CONTENTS  ABOUT YOUR PHONE ........................................................................................5  Ring/Message Indicators...........................................................................................................7  Tips For Your Comfort And Safety................................................................................. 8  Don't cradle the handset! .........................................................
                    
                    Resumen del contenido incluido en la página 4 
                    
                        Mitel 5330/5340 IP Phones – User Guide  Call Forwarding .......................................................................................................................24  Using Other Features .................................................................................................. 25  Account Codes ........................................................................................................................25  ACD........................................................
                    
                    Resumen del contenido incluido en la página 5 
                    
                        Mitel 5330/5340 IP Phones - User Guide  ABOUT YOUR PHONE  ® The Mitel 5330 and 5340 IP Phones are full-feature, dual port, dual mode enterprise-class  telephones that provide voice communication over an IP network. They both feature a large  graphics display (160 x 320) and self-labeling keys. The 5330 IP Phone offers 24 programmable  multi-function keys, and the 5340 IP Phone offers 48 programmable multi-function keys for one- touch feature access. Both phones provide ten fixed feature keys for
                    
                    Resumen del contenido incluido en la página 6 
                    
                        Mitel 5330/5340 IP Phones – User Guide  2:39  28-SEP-06 Redial Messaging Line 6 Line 5 Line 4 Line 3 Line 2 100 Line 1 The 5340 IP Phone  Elements of Your Phone   Feature  Function     Display Provides a large, high-resolution viewing area that assists you in  selecting and using phone features.   Ring/Message     Flashes to signal an incoming call and to indicate a message waiting in  Indicator your voice mailbox.   Volume, Speaker and Provide the following audio control capability:  Mute Contr
                    
                    Resumen del contenido incluido en la página 7 
                    
                        Mitel 5330/5340 IP Phones - User Guide   Feature  Function     Fixed Function Keys Give you access to the following phone functions:   (SETTINGS) : provides access to menus for your phone's additional  features.    (CANCEL) : ends a call when pressed during the call, and, when you  are programming the phone, eliminates any input and returns to the  previous menu level.    (REDIAL) : calls the last number dialed.    (HOLD) : places the current call on hold.    (TRANS/CONF) : initiates a call tran
                    
                    Resumen del contenido incluido en la página 8 
                    
                        Mitel 5330/5340 IP Phones – User Guide  Tips For Your Comfort And Safety  Don't cradle the handset!   Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you  cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it  more comfortable to use a headset. See the section on headset usage elsewhere in this guide for  more information.   Protect your hearing   Your phone has a control for adjusting the volume of the handset r
                    
                    Resumen del contenido incluido en la página 9 
                    
                        Mitel 5330/5340 IP Phones - User Guide  Using Your Default Phone Window And Keys  The 5340 and 5330 IP Phone default phone windows and keys are shown and described below.  The Phone window provides access to programmable keys and the main phone interface.   Getting Started with Your Phone  When you receive your phone, you need to program features and applications.     5330 and 5340 IP Phone Windows    9                                                                                              
                    
                    Resumen del contenido incluido en la página 10 
                    
                        Mitel 5330/5340 IP Phones – User Guide    5330 and 5340 IP Phone Default Window and Keys   Feature Function   Softkeys Allow you to access specific call control features, which are context sensitive.  These are non-programmable feature keys that are specific to the application or  state of the set. The 5330 provides three softkeys and the 5340 provides six  softkeys.   Programmable Keys Launch specific call control features. Use the Settings application or a  programmed Superkey to program these
                    
                    Resumen del contenido incluido en la página 11 
                    
                        Mitel 5330/5340 IP Phones - User Guide  USING YOUR PHONE APPLICATIONS  Your 5330 and 5340 IP Phones provide applications and settings that simplify the use of your  phone. The Applications window provides access to all the phone’s applications.   To open an application, press the key beside the application name:    • Applications List: Provides an onscreen access list of the applications available on your  phone. For information about programming Applications, see Programming Applications on  Yo
                    
                    Resumen del contenido incluido en la página 12 
                    
                        Mitel 5330/5340 IP Phones – User Guide  • Audio Feedback: This setting allows you to adjust the volume of the audio feedback and  the error beeps as well as enable or disable the setting.   • About 5330/5340 IP Phone: This screen displays firmware release information.   Customizing Your Phone  Specify User Information   To specify the number displayed on the phone, see your Administrator.  To edit the name displayed on the phone:  1. Press Settings or .  2. Press User Information.  3. Press Edit
                    
                    Resumen del contenido incluido en la página 13 
                    
                        Mitel 5330/5340 IP Phones - User Guide  To adjust the display brightness and contrast using the Settings application:   1. Press Settings or .  2. Press Brightness and Contrast.  3. Press the Brightness and Contrast '+' or '-' keys to adjust the brightness and contrast of  your screen.  4. Press Save.  Note: Press Cancel at any time to exit this application without making any changes.   Specify Audio Feedback Options   The error beep volume in the phone is related to the volume of the speaker. Y
                    
                    Resumen del contenido incluido en la página 14 
                    
                        Mitel 5330/5340 IP Phones – User Guide  3. Press Ring Adjust  3. Press Ringer Vol.  4. Press  No.  4. Press  (UP) or  (DOWN) .  5. Press “Ringer Vol”. 5. Press Superkey    6. Press  (UP) or  (DOWN) .  7. Press Superkey.     To adjust Ringer Pitch while the phone is idle:   5330 Phone: 5340 Phone:  1. Press the key that you have programmed  1. Press the key that you have  as Superkey.  programmed as Superkey.  2. Press the No softkey until "Ringer Adjust?"  2. Press More until the Rng Adjust opti
                    
                    Resumen del contenido incluido en la página 15 
                    
                        Mitel 5330/5340 IP Phones - User Guide  Programming Features On Your Keys  You can assign Features (like "Speed Call") or Applications (like "People") to the programmable  keys on your phone.  Most features can be programmed using the Settings key  but the following features/settings  require you to use a Superkey (which you have programmed to a key):  • Advisory Message  • Call Logging/History  • Display Key Programming (5340 only)  • Speed Call when "Private" setting is required  • Split Call 
                    
                    Resumen del contenido incluido en la página 16 
                    
                        Mitel 5330/5340 IP Phones – User Guide  Feature Default Label  Group Listen Grp Listen   Guest Room Guest Room  Handset Mute Hndset Mut  Headset Headset   Music Music   Night Answer Night Ans   Open Door Open Door  Orbit Orbit  Override Override   Paging* Paging   Park PA Prk PA  Park Page Prk Page  Park Page Group Prk Pg Grp  Park Page Set Prk Pg Set  Phonebook Phonebook   Privacy Release Privacy Rls   Record Call Rec Call  Release Release  Respond Respond  Single Flash Flash   Speed Call  Spee
                    
                    Resumen del contenido incluido en la página 17 
                    
                        Mitel 5330/5340 IP Phones - User Guide  Programming Feature Keys Using the Settings Application   To program a phone feature:   1. Press Settings or .  2. Press Programmable Keys.  3. Press the key you want to program.  4. If Applications are displayed, press the View Features softkey. (Conversely, if you want  to program an application to this key, and features are displayed, press the View  Applications softkey.)  5. Use the Page Navigation keys to move through the features list.  6. Select th
                    
                    Resumen del contenido incluido en la página 18 
                    
                        Mitel 5330/5340 IP Phones – User Guide  Program Superkey to a Key  To program a feature key to be the Superkey:  1. Press Settings or .  2. Press Programmable Keys.  3. Press the key you wish to program.  4. If Applications are displayed, press View Features.  5. Use the Page Navigation keys to move through the features list.  6. Select Superkey.  7. Press Save.    Program Feature Keys Using the Superkey  To program a phone feature key:  5330 Phone: 5340 Phone:  1. Press the key that you have pr
                    
                    Resumen del contenido incluido en la página 19 
                    
                        Mitel 5330/5340 IP Phones - User Guide  To Program Speed Call Using Superkey:  5330 Phone: 5340 Phone:  1. Press the key that you have 1. Press the key that you have programmed as  programmed as Superkey. Superkey.  2. Press No until Personal Keys? appears 2. Press the More key until Feature Key  and then press Yes. appears.  3. Press the key you want to program.  3. Press Feature Key.  4. Press Change. 4. Press the key you want to program.  5. At the Speed Call? prompt, press Yes. 5. Press Chan
                    
                    Resumen del contenido incluido en la página 20 
                    
                        Mitel 5330/5340 IP Phones – User Guide  Making And Answering Calls  You can make a call using one of the following methods:    • Press the programmed Speed Call key associated with the party you want to call. For  more information about programming keys, see Programming Features On Your Keys on  page 15.   • Dial the number using the dial pad.   • Use the People application.  • Use the Phone Book feature (on page 21.)  Using the People Application  You can use the People Application to maintain