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Maintenance Manual
TravelMate™ 5000 Series
Notebook Computers
9786166-0001
March 1995
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Copyright (©) 1995 Texas Instruments Incorporated All Rights Reserved — Printed in U.S.A. TM TravelMate 5000 Series Notebook Computers Maintenance Manual TI Part No. 9786166-0001 Original Issue: March 1995 Changes may be made periodically to the information in this publication. Such changes will be incorporated in new editions of this manual. Record the serial number, purchase date, and model number in the spaces provided below. The serial number and model number are recorded on the label af
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Contents Preface 1 General Description 1.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.2 . . . . Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1.2.1 . . . MultiMedia Features . . . . . . . . . . . . . . . . . . . . . . 1-4 1.2.2 . . . Dual Intelligent Battery Packs . . . . . . . . . . . . . . . 1-6 1.2.3 . . . Standard Peripherals . . . . . . . . . . . . . . . . . . . . . 1-7 1.2.4 . . . Preloaded Software. . . . . . . . .
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1.7 . . . . Notebook Physical Description . . . . . . . . . . . . . . . . . 1-26 1.7.1 . . . Cover-Display Assembly. . . . . . . . . . . . . . . . . . . . 1-27 1.7.2 . . . System Base Assembly. . . . . . . . . . . . . . . . . . . . . 1-28 1.8 . . . . Notebook Functional Overview . . . . . . . . . . . . . . . . . 1-29 1.8.1 . . . System Processor . . . . . . . . . . . . . . . . . . . . . . . . 1-31 1.8.2 . . . Memory Subsystem . . . . . . . . . . . . . . . . . . . . . . . 1-31 1.8.3 . . . I/O
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2.6.5 . . . Installing External Headphone/Microphones . . . . 2-17 2.6.6 . . . Installing Devices With IR Interface . . . . . . . . . . . 2-18 2.7 . . . . Installing the AC Power Adapter . . . . . . . . . . . . . . . . 2-19 2.8 . . . . Initial System Checkout . . . . . . . . . . . . . . . . . . . . . . 2-20 2.9 . . . . Configuring the System . . . . . . . . . . . . . . . . . . . . . . . 2-20 2.10 . . . Making Backups of System Software . . . . . . . . . . . . . 2-21 2.11 . . . Loading Applica
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4.2.4 . . . PCMCIA Modem Problems . . . . . . . . . . . . . . . . . . 4-10 4.2.5 . . . Fault Isolation Using Diagnostics . . . . . . . . . . . . 4-10 5 Field Service 5.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 5.2 . . . . Preventive Maintenance. . . . . . . . . . . . . . . . . . . . . . . 5-1 5.2.1 . . . Cleaning the Computer . . . . . . . . . . . . . . . . . . . . 5-1 5.2.2 . . . Protecting the Disk Drives . . . . . . . . . . . . . . . . . . 5-1
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6 Illustrated Parts Listing 6.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 6.2 . . . . TM5000 Pentium, 10.4 TFT 810HD, Domestic . . . . . . . Notebook with Pack, P/N 9798842-0001 . . . . . . . . . . 6-2 6.2.1 . . . TM5000, 10.4 TFT Color, 810HD, Domestic . . . . . . . Unit Assembly, P/N 9798843, Parts Listing . . . . 6-4 6.2.2 . . . 10.4 Inch TFT Cover Display Assembly. . . . . . . . . 6-9 6.3 . . . . Assessory Kit Parts Listing for TM5000 . . .
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D.2 . . . . Memory Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1 D.2.1 . . . Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . D-2 D.2.2 . . . Expanded Memory . . . . . . . . . . . . . . . . . . . . . . . . D-2 D.3 . . . . Memory Device Drivers . . . . . . . . . . . . . . . . . . . . . . . D-3 D.3.1 . . . Installing Device Drivers . . . . . . . . . . . . . . . . . . . D-3 D.3.2 . . . EMM386.EXE . . . . . . . . . . . . . . . . . . . . . . . . . . . D-4 E S
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F.12 . . . Function FAh - Subfunction 03h . . . . . . . Get Video Information . . . . . . . . . . . . . . . . . . . . . . . F-9 F.13 . . . Function FAh - Subfunction 05h . . . . . . . Get Setup Information . . . . . . . . . . . . . . . . . . . . . . . F-12 G BIOS Updates G.1 . . . . Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1 G.2 . . . . Updates Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . G-1 Illustrations Figure Title Page No. 1-1 . .
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Illustrations Figure Title Page No. 2-4 . . . . Installing PCMCIA Options . . . . . . . . . . . . . . . . . . . . 2-6 2-5 . . . . Installing the Optional PS/2 Numeric Keypad . . . . . . 2-7 2-6 . . . . Installing the External Microphone and. . . . . . . . . . . 2-8 2-7 . . . . Opening the Notebook Connector Covers. . . . . . . . . . 2-9 2-8 . . . . Installing the EZ-Dock Port Replicator/Plus . . . . . . . 2-10 2-9 . . . . Battery Pack Removal/Replacement . . . . . . . . . . . . . 2-11 2-10 .
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Illustrations Figure Title Page No. 5-9 . . . . Opening the Base Cover . . . . . . . . . . . . . . . . . . . . . . 5-15 5-10 . . . Keyscan Board, Removal/Replacement . . . . . . . . . . . 5-16 5-11 . . . IR Board, Removal/Replacement. . . . . . . . . . . . . . . . 5-17 5-12 . . . Floppy Drive, Removal/Replacement . . . . . . . . . . . . . 5-18 5-13 . . . The LED Board, Removal/Replacement. . . . . . . . . . . 5-19 5-14 . . . Sleep Board Assembly, Removal/Replacement . . . . . 5-20 5-15 . . .
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Illustrations Figure Title Page No. 7-3 . . . . Keyscan Board, P/N 9786209, Logic Diagram . . . . . . . (5 Sheets) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-36 7-4 . . . . Sleep Switch Board, P/N 9786148, Logic Diagram . . 7-41 7-5 . . . . IR Board, P/N 9798813, Logic Diagram (2 Sheets). . . 7-42 7-6 . . . . LED Board, P/N 9796128, Logic Diagram . . . . . . . (2 Sheets) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-44 7-7 . . . . 8/16 MB RAM Ex
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Tables Table Title Page No. 1-1 . . . . TravelMate 5000 Series Notebook Domestic/ . . . . . . . International Configurations . . . . . . . . . . . . . . . . . . 1-24 1-2 . . . . TravelMate 5000 Series Notebook Specifications . . . . 1-41 4-1 . . . . Self-Test Error Messages . . . . . . . . . . . . . . . . . . . . . . 4-6 4-2 . . . . Self Test Beep Messages . . . . . . . . . . . . . . . . . . . . . . 4-8 5-1 . . . . Cover Display Assembly, Field . . . . . . . Replaceable Units (FRUs) . . . .
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Tables Table Title Page No. E-2 . . . . External Monitors Extended VGA Modes . . . . . . . . . . E-2 E-3 . . . . Standard VGA LCD-Only Video Modes . . . . . . . . . . . E-5 E-4 . . . . Extended LCD-Only Video Modes . . . . . . . . . . . . . . . E-6 E-5 . . . . Standard SimulSCAN Video Modes . . . . . . . . . . . . . . E-6 E-6 . . . . Extended SimulSCAN Video Modes . . . . . . . . . . . . . . E-7 xiv Contents
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Preface Introduction This manual contains operation, installation and maintenance instructions for the Texas Instruments TravelMate 5000 Series Notebook Computers. This preface introduces the contents of the manual and lists and describes all related publications. Intended Audience This manual is primarily intended for use by qualified service technicians assigned to TravelMate computer repair operations. However, several sections contain overview information useful to a general (less-technical
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Contents This manual contains seven sections and seven appendices including: • Section 1: General Description— Introduces the TravelMate 5000 series Notebook Computers and identifies all standard and optional features. This section also provides a functional overview of notebook computer operation, identifies the major assemblies and subassemblies, and provides a summary list of specifications. • Section 2: Installation — Provides information needed to unpack the notebook computer and associ
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Other Manuals About the Notebook Computer The following documents provide additional information about the TravelMate 5000 Series Computers: • TravelMate 5000 Series Notebook Computers Quick Start Manual, TI P/N 9786164-0001- provides the basic information needed for first-time users to configure and begin using the notebook. • TravelMate 5000 Series Notebook Computers, Users Guide, TI P/N 9786163-0001- provides basic operating instructions for the notebook. • TravelMate 5000 Series Notebo
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1 General Description 1.1 Introduction This manual contains field and factory level servicing information for the TravelMate™ 5000 Series of Notebook Computers (Figure 1-1), manufactured by Texas Instruments, Incorporated. This section provides a general overview of the TravelMate 5000 Series of Notebook Computers, describes the standard and optional features, and identifies the major assemblies and subassemblies. This section also contains detailed functional and environmental specifications f
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TM5000 Pentium Notebook Pentium Notebook Docked to EZ-Dock Plus Port Replicator Figure 1-1 TravelMate 5000 Series Notebook Computers 1-2 General Description
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1.2 Product Overview The TravelMate 5000 Series Notebook Computers are high performance, tm multimedia notebooks powered by the Intel P54-C Pentium superscalar processor with built-in co-processor and dual, on-chip, 16KB data and instruction caches. The 3-volt, Pentium chip, packaged in the TAB TCP format, generates a 75 MHz clock processing rate. An off-chip, 256KB L2 cache buffer using asynchronous, 15 ns SRAM, is also implemented to support the power of the Pentium. A simplified block di
