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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U C 130 X5 40 W Cb 51 H Australia PB707PA ABG Cnx5000 U C 130 X5 40 W CN 51 P Brazil PA498A AC4 Cnx5000 U P 140 X4 30 C Cb 12 LS Thailand PC529PC AKL Cnx5000 U P 140 X4 30 C Cb 25 H Asia Pacific DY819P
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 140 X4 40 C Cb 25 P Thailand PA621PA AKL Cnx5000 U P 140 X4 40 D Cb 25 H Taiwan DY833PA AB0 Cnx5000 U P 140 X4 40 D Cb 25 P People’s Republic of DV836P AB2 Taiwan DY872PA AB0 China and DY837PA AB0
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 140 X5 30 C Cb 25 P Asia Pacific DZ512PA UUF Taiwan DY831PA AB0 Brazil PB451A AC4 United States PA501A ABA Latin America PA501A ABM Cnx5000 U P 140 X5 30 C CN 25 2 Japan DV834P ABJ Cnx5000 U P 140
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 140 X5 30 W Cb 25 H Belgium DU302A UUG The Netherlands DU302A ABH Czech Republic DU302A AKB Norway DU302A ABN Denmark DU302A ABY Poland DU302A AKD Europe International DU302A ABB Portugal DU302A AB
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 140 X5 30 W Cb 51 P Latin America PA497A ABM United States PA497A ABA and and PA499A ABM PA499A ABA Cnx5000 U P 140 X5 30 W Cg 25 P Latin America PD366L ABM United States PD366L ABA Cnx5000 U P 140
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 140 X5 40 W Cb 51 P Asia Pacific DW805AA UUF Latin America PA496A ABM Belgium DW806AA UUG and French Canada DW806AA ABC DW80AA ABM United States PA496A ABA and DW806AA ABA Cnx5000 U P 140 X5 40 W C
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Korea PB744Pa AB1 Cnx5000 U P 150 S5 60 Y Ci 51 P Australia/New DX384P ABG Zealand Cnx5000 U P 150 S5 60 Y Ci 51 PS Australia PD641PC ABG Cnx5000 U P 150 X4 30 C Cg 25 P Hong Kong PB721PA AB5 Cnx5000 U P 150 X
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 150 X4 40 D CN 25 P People’s Republic of PD667Pa AB2 China Cnx5000 U P 150 X4 40 W Cb 25 H People’s Republic of PD665PA AB2 China Cnx5000 U P 150 X4 40 W Cb 25 P People’s Republic of PC986PA AB2 Ch
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 150 X5 30 W Cg 25 H Belgium DU396A UUG Norway DU396A ABN Denmark DU396A ABY Poland DU396A AKD Europe International DU396A ABB Portugal DU396A AB9 France DU396A ABF Russian DU396A ACB Germany DU396A
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U P 150 X5 40 C Cb 25 H Korea PA218PA AB1 Cnx5000 U P 150 X5 40 C CN 25 P Japan PD679PA ABJ Cnx5000 U P 150 X5 40 D Cb 25 H Korea PA219PA AB1 Cnx5000 U P 150 X5 40 D Cb 25 P Brazil PD361L AC4 Cnx5000 U
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Maintenance and Service
Guide
HP Compaq Business Notebook nx5000
Series
Compaq Presario V1000 Notebook PC
Document Part Number: 349052-001
April 2004
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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© Copyright 2004 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
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Contents Contents 1 Product Description 1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–33 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–35 1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–36 1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–37 1.6 Design Overview. . . . . . . . . . . . . . . .
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Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . 3–10 3.4 Hard Drives and MultiBay Devices . . . . . . . . . . . . 3–12 3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . .
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Contents 5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33 5.16 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.17 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39 5.18 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43 5.19 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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1 Product Description The HP Compaq Business Notebook nx5000 Series and the Compaq Presario V1000 notebook PC offer advanced modularity, an Intel® Pentium® M or an Intel Celeron® M processor with 64-bit architecture, an Intel Extreme Graphics 2 graphics controller with up to 64 MB of shared video memory, and extensive multimedia support. HP Compaq Business Notebook nx5000 Series (Compaq Presario V1000 notebook PC appearance varies slightly). Maintenance and Service Guide 1–1
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Product Description 1.1 Models Notebook models are shown in Table 1-1, Table 1-2, and Table 1-3. Table 1-1 HP Compaq Business Notebook nx5000 and Compaq Presario V1000 Notebook PC Model Naming Conventions Key Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX 12 3 4 5 6 7 8 9 10 11 Key Description Options 1Brand/Series C = HP Compaq nx5000 (all models) designator P = Presario V10xx 2 Graphics memory U = Shared memory architecture 3 Processor type P = Intel Pentium M C = Intel Mobile Celeron 4 Processor sp
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Product Description Table 1-1 HP Compaq Business Notebook nx5000 and Compaq Presario V1000 Notebook PC Model Naming Conventions (Continued) Key Cnx U P 170 X5 60 y Ci 10 h XXXXXX-XXX 12 3 4 5 6 7 8 9 10 11 Key Description Options 8 Integrated M = Modem b = 802.11b communication/ C = Combination d = 802.11a/b/g wireless device modem + FE NIC g = 802.11b/g N = None i = 802.11b + Bluetooth® j = 802.11b/g + Bluetooth m = 802.11a/b/g + Bluetooth N = None 9 RAM 12 = 128-MB 51 = 512-MB 10 = 1,024-
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 P 140 X5 30 W Md 25 PaS United States PD973US ABA Cnx5000 U C 120 X4 30 C Cb 25 H Taiwan DY824PA AB0 Cnx5000 U C 120 X4 30 C CN 25 2 Japan PB690PA ABJ Cnx5000 U C 120 X4 30 C CN 25 H Japan PB328PA ABJ Cnx5000 U C
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Product Description Table 1-2 HP Compaq Business Notebook nx5000 Models (Continued) All HP Compaq Business Notebook nx5000 models feature: ■ TouchPad pointing device ■ Video memory ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 1- or 3-year warranty on parts and labor, varying by model Cnx5000 U C 120 X4 40 C CN 25 P Japan PB689PA ABJ Cnx5000 U C 120 X4 40 W Cb 51 H Australia DX925P ABG Cnx5000 U C 120 X5 30 C CN 25 P Brazil PA502A AC4 Cnx5000 U C 120 X5 30 D Cb 25 P French Canada DH946U ABC
