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HP Pavilion dm4 Entertainment PC
Maintenance and Service Guide
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© Copyright 2010 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Mi
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MSG revision history Revision Publication date Description A August 2010 ● Updated commodities in the following location: ● Updated bottom components illustration in the following location: Bottom components on page 15. ● Updated the component replacement procedures for the hard drive in the following location: Hard drive on page 57. ● Updated the component replacement procedures for the optical disk drive in the following location: Optical drive on page 60. ● Added new supported hard drives to
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iv MSG revision history
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing
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vi Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 6 Identifying the hardware ........................................................................................................... 6 Top components ..........................................................................
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Grounding guidelines .............................................................................................. 40 Electrostatic discharge damage .................................................................. 40 Packaging and transporting guidelines ........................................ 41 Workstation guidelines .............................................................. 41 Equipment guidelines ................................................................. 42 Component replaceme
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6 Specifications ................................................................................................................. 97 Computer specifications .......................................................................................................... 97 35.56-cm (14.0-in) display specifications .................................................................................. 98 Hard drive specifications .............................................................................
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1 Product description Category Description Discrete UMA Product Name HP Pavilion dm4 Entertainment PC √√ Processors Intel® Core™ i7 processor 640M, 2.80-GHz (SC turbo up to 3.33 GHz), 4-MB√√ L3 cache 620M, 2.66-GHz (SC turbo up to 3.33 GHz), 4-MB√√ L3 cache Intel Core i5 processors 580M, 2.66-GHz (SC turbo up to 3.33 GHz), 3-MB√√ L3 cache 560M, 2.66-GHz (SC turbo up to 3.2 GHz), 3-MB√√ L3 cache 540M, 2.53-GHz (SC turbo up to 3.06 GHz), 3-MB√√ L3 cache 520M, 2.40-GHz (SC turbo up to
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ATI Mobility Radeon™ HD5470 with 512-MB of √ dedicated video memory (128-MB×16 DDR3, 800- MHz) Intel HD Graphics with shared video memory √ (memory size is dynamic change) Unified Memory Architecture (UMA Panel 35.56-cm (14.0-in) HD LED BrightView (1366 x√√ 768 resolution) 16:9 ultra wide aspect ratio √√ Memory 2 SODIMM slots √√ Customer-accessible and upgradable √√ Supports up to 8 GB of system memory √√ DDR3, 1066-MHz, dual-channel memory (DDR3√√ 1333 MHz downgraded to DDR3 1066 MHz) S
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Camera HP TrueVision √√ Low light, fixed (no tilt), activity LED √√ 640 × 480 by 24 frames per second √√ Microphone One microphone, digital √√ Noise suppression √√ Audio Dolby Advanced Audio, HD audio √√ Supports Microsoft Premium requirements √√ Altec Lansing speakers √√ Ethernet Integrated 10/100/1000 network interface card√√ (NIC) Wireless Integrated wireless local area network√√ (WLAN) options by way of wireless module: Intel Centrino Wireless-N 1000 802.11b/g/n 1x2√√ Atheros AR9285 8
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Hot plug/unplug and auto detect for wide-aspect or√√ standard-aspect video HDMI v1.3 supporting up to 1080p, 1920 x 1200√√ @ 60 Hz DVI mode USB 2.0 (3) √√ RJ-45 √√ Audio-in (microphone) √√ Audio-out (headphone) √√ Smart-pin AC adapter plug √√ Keyboard/pointing 35.56-cm (14.0-inch) full-size keyboard √√ devices Dura-coat island style keyboard √√ TouchPad with Mylar click pad cover (taps and√√ multitouch gestures enabled by default) Power requirements 9-cell (93-Wh) 2.80-Ah Li-ion battery
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Mini-card device √√ SIM √√ 5
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2 External component identification Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify computer configurati
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Top components TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the button to turn the TouchPad on and off. (2) TouchPad zone* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. To view or change pointing device preferences, sel
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Lights Component Description ● (1) Power light White: Power is on. ● Blinking White: The computer is in the Sleep state. NOTE: Another power light is located on the left side of the computer. (2) Mute light Amber: Speaker sound is off. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. NOTE: Wireless devices are enabled at the factory. ● Amber: All wireless devices are off. (4) Caps lock light White: C
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Power button and fingerprint reader Component Description ● (1) Power button* When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power b
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Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Action keys Execute frequently used functions. 10 Chapter 2 External component identification
