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HP LaserJet 1160 and 1320 Series Printers - How to
Clear a Paper Jam
In this document:
Print cartridge area
Input trays
Output bin
Straight-through output path
Automatic two-sided printing (duplexing) path
Occasionally, media becomes jammed during a print job. You are notified of a media jam by an
error in the software and the printer control panel lights.
The following are some of the causes of media jams:
• The input trays are loaded improperly or too full. See "Loading media into the input tr
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removing print cartridge To prevent damage to the print cartridge, minimize its exposure to direct light. 2. Open the straight-through output door. Figure 2: Straight-through output door opening the straight-through output door 3. Rotate the green pressure release levers downward. Figure 3: Green pressure release levers rotating the pressure release levers 4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
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Figure 4: Remove jammed media removing jammed media 5. Replace the print cartridge, and close the print cartridge door. Figure 5: Print cartridge reinstalling the print cartridge Input trays To clear a jam in the input trays, perform the following steps: CAUTION: Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Open the straight-through output door. Figure 6: Straight-through output door
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opening the straight-through output door 2. Rotate the green pressure release levers downward. Figure 7: Green pressure release levers rotating the pressure release levers 3. Open the single-sheet priority input slot (Tray 1) door. Figure 8: Single-sheet priority input slot (tray 1) opening single-sheet priority input slot
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4. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. Figure 9: Remove jammed media removing jammed media 5. Close the single-sheet priority input slot (Tray 1) door. Figure 10: Close single-sheet priority input slot closing single-sheet priority input slot 6. Open the main input tray (Tray 2). Figure 11: Main input tray
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opening main input tray 7. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. Figure 12: Remove jammed media removing jammed media 8. If no media is visible, open the print cartridge door, remove the print cartridge, and rotate the upper media guide. Carefully pull the media up and out of the printer. Figure 13: Upper media guide removing the jammed media 9. Close the main input tray (Tray 2). Figure 14: Main
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closing main input tray Output bin CAUTION: Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. Figure 15: Main output bin removing jammed media Straight-through output path To clear a jam in the straight-through output path, perform the following steps: CAUTION:
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opening the straight-through output door 2. Rotate the green pressure release levers downward. Figure 17: Green pressure release levers rotating the pressure release levers 3. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. Figure 18: Remove jammed media removing the jammed media
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4. Close the straight-through output door. Figure 19: Straight-through output door (close) closing the straight-through output door The pressure release levers automatically close when you close the straight-through output door. Automatic two-sided printing (duplexing) path To clear a jam in the automatic two-sided path, perform the following steps: CAUTION: Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage caused by sharp objects will not be covered by the
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rotating the pressure release levers 3. Remove the main input tray (Tray 2). Figure 22: Main input tray removing main input tray 4. Push down on the green lever on the automatic two-sided path door on the front of the printer. Figure 23: Automatic two-sided path door opening front automatic two-sided path door
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5. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. Figure 24: Remove jammed media removing jammed media 6. Close the automatic two-sided path door. Figure 25: Automatic two-sided path door (close) closing front automatic two-sided path door 7. Reinsert the main input tray (Tray 2). Figure 26: Main input tray (close) reinserting main input tray
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8. Open the automatic two-sided path door on the back of the printer. Figure 27: Automatic two-sided path opening rear automatic two-sided path door 9. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer. Figure 28: Remove jammed media removing jammed media 10. Close the automatic two-sided path door. Figure 29: Automatic two-sided path door (close) closing rear automatic two-sided path door
