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Office Printers
®
Phaser 6360 color laser printer
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Phaser 8560 color printer
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Phaser 4510 laser printer
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Phaser 8860 printer
System
Administrator
Guide
www.xerox.com/support
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Copyright © 2007 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displaye
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Contents 1Overview Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 PrintingScout Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 PhaserSMART Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 How to Access PhaserSMART . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Protocol Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 HTTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Port 9100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 5 Printing Features Personal, Secure, Proof, Shared Saved, Personal Saved, and Print With Jobs . . . . . . . . . . . 5-2 Smart Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Jam Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 6Glossary Terms and Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Overview This section includes: ■ Resources on page 1-1 ■ PrintingScout Alerts on page 1-2 ■ PhaserSMART Technical Support on page 1-2 ■ Xerox Support Centre on page 1-4 ■ CentreWare Internet Services (IS) on page 1-5 You can obtain information regarding your printer and its capabilities from the following sources. Resources Information Source Installation Guide* Packaged with printer Quick Use Guide* Packaged with printer User Guide (PDF)* Software and Documentation CD-ROM Advanced Features
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PrintingScout Alerts PrintingScout Alerts PrintingScout is an automated tool that is installed with the Xerox printer driver. It checks the printer status when a print job is sent. If the printer is unable to print a job, PrintingScout displays an alert on the user’s computer screen to let them know that the printer needs attention. The user can click the alert to view instructions explaining how to fix the problem. PrintingScout provides real-time support to users, while eliminating many of
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PhaserSMART Technical Support Using CentreWare IS To access PhaserSMART Technical Support from CentreWare IS: 1. Launch your web browser. 2. Enter your printer’s IP address in the browser’s Address field. 3. Click the Support tab. 4. Select the PhaserSMART Diagnostic Tool link. 5. Follow the instructions on the screen. Using a Windows Printer Driver To access PhaserSMART Technical Support from your printer driver: 1. Select Start, and then select Printer and Faxes. 2. Right-click the printer nam
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Xerox Support Centre Xerox Support Centre The Xerox Support Centre is a utility that is installed when running the driver installer. It is available for systems with Windows 2000 and later or Mac OS X, version 10.2 and higher. The Xerox Support Centre appears on the desktop for Windows systems or is placed in the Mac OS X dock. It provides a central location for accessing the following information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and suppli
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CentreWare Internet Services (IS) CentreWare Internet Services (IS) CentreWare IS provides a simple interface to the embedded web server in any networked Xerox printer that enables you to manage, configure, and monitor networked printers from your desktop. CentreWare IS gives administrators easy access to printer status, configuration, and diagnostic functions. It also provides users with access to printer status and special printing functions such as printing saved jobs. With CentreWare IS
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Network Installation Features This chapter includes: ■ Using a Startup Network Configuration File on page 2-2 ■ Printer Driver Installation Features on page 2-3 ■ Discovery Protocols on page 2-5 See also: Advanced Features Guide at www.xerox.com/support System Administrator Guide 2-1
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Using a Startup Network Configuration File Using a Startup Network Configuration File This section includes: ■ About the Configuration File on page 2-2 ■ Configuration File Requirements on page 2-2 ■ Specifying the Location of the Configuration File on page 2-2 About the Configuration File To configure printer settings or to perform other tasks, such as loading fonts, color tables, and job patches, you can create a startup network configuration file. Every time the printer is turned on or rese
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Printer Driver Installation Features Printer Driver Installation Features This section includes: ■ Walk-Up Printing Driver on page 2-3 ■ Walk-Up Installation on page 2-3 ■ Installation from the Printer’s Hard Drive or the Web on page 2-4 ■ Discovery Protocols on page 2-5 Walk-Up Printing Driver The Xerox Walk-Up Printing Driver enables printing from a PC to any Xerox PostScript-enabled printer. This is especially helpful for mobile professionals who travel to multiple locations and need to pri
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Printer Driver Installation Features Installation from the Printer’s Hard Drive or the Web You can install the printer driver from the printer’s hard drive. This is especially useful if you do not have the Software and Documentation CD-ROM. Note: If the printer doesn’t have a hard drive but is connected to the internet, you can use this procedure to automatically connect to the web to install the driver. To install the printer driver either from the hard drive or the web: 1. Launch your web br
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Discovery Protocols Discovery Protocols This section includes: ■ DDNS/WINS on page 2-5 ■ DNS (Domain Name Services) on page 2-6 ■ Service Location Protocol on page 2-6 ■ UPnP (Universal Plug and Play) on page 2-7 DDNS/WINS DDNS/WINS settings can be obtained from the BOOTP or DHCP server, if enabled. These settings enable the printer to register its IP name and address so other devices on the network can refer to it by name. To change the DDNS/WINS settings: 1. Launch your web browser. 2. Enter
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Discovery Protocols DNS (Domain Name Services) DNS settings reference servers by name and allow you to enter and view host names rather than IP addresses. Note: Turning Multicast DNS ON allows the printer to be automatically discovered on a TCP/IP network by Apple Macintosh OS X Bonjour technology. To change the DNS settings: 1. Launch your web browser. 2. Enter your printer’s IP address in the browser’s Address field. 3. Click the Properties tab. 4. Click the Protocols folder on the left nav
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Discovery Protocols UPnP (Universal Plug and Play) UPnP provides a simplified method to obtain an IP Address for a printer, locate devices on the network, and display those devices on desktop computers. 1. Launch your web browser. 2. Enter your printer’s IP address in the browser’s Address field. 3. Click Properties. 4. Click the Protocols folder on the left navigation panel. 5. Select TCP/IP. 6. If prompted, enter your Admin or Key User name and password. 7. Under Universal Plug and Play (UPn
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Network Administration Features This chapter includes: ■ Printer Neighborhood on page 3-2 ■ Job Accounting on page 3-3 ■ Usage Profile Reports on page 3-4 ■ Xerox Usage Analysis Tool on page 3-5 ■ Protocol Control on page 3-6 ■ Cloning on page 3-14 System Administrator Guide 3-1
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Printer Neighborhood Printer Neighborhood Printer Neighborhood is a tool in CentreWare IS that enables you to search for printers on your network, check their status, and manage them remotely. You can also install, manage, and view printer usage information. Access to the embedded server in each printer enables you to perform other management tasks. The default printer search mode is Quick Phaser Search, which quickly finds the Phaser printers on your local subnet. To search for all types of
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Job Accounting Job Accounting The printer stores information about print jobs. This information is stored in a log file that lists job records. Each job record contains fields such as user name, job name, pages printed, job times, and toner or ink used. Not all fields are supported by all printers. For more information about the fields supported, go to the CentreWare IS Online Help or CentreWare Web Online Help. The actual values reported can vary depending on the protocol and printer driver
