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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 1 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
®
TM
IBM System Storage DR550 V3.0 
Installation, Setup, Operations, and  
Problem Determination Guide 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(P) IBM part number:  23R5892 
*P23R5892* 
 
(2P) EC Level:  H81819 
*2PH81819* 
IBM Storage Systems                                                               Copyright © 2006 by International Business Machines Corporation 
                              
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 2  Table of Contents  INTRODUCTION............................................................................................................. 6  HARDWARE OVERVIEW............................................................................................... 7  IBM System P5 520...................................................................................................................................................7  Manag
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 3  INSTALLATION AND ACTIVATION............................................................................. 30  Safety Notices..........................................................................................................................................................30  Site Preparation and Planning..........................................................................................................................
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 4  HACMP Network Considerations........................................................................................................................85  HACMP Configuration in Switched Networks.............................................................................................85  Monitoring the HACMP Cluster ..................................................................................................................
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 5  Placing a Service Call ..........................................................................................................................................122  DS4000 Service Alert Notification.....................................................................................................................124  REFERENCES.....................................................................................................
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 6  Introduction  ® TM IBM System Storage DR550, one of IBM’s Data Retention offerings, is an integrated offering for  clients that need to retain and preserve electronic business records. The DR550 packages storage,  server and software retention components into a lockable cabinet.     Integrating IBM System P5 servers (using POWER5™ processors) with IBM System Storage and  TotalStorage products and IBM System Storage Archive Manag
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 7  Hardware Overview  ® The DR550 includes one or two IBM System P5 520 servers running AIX 5.3.  When configured  with two 520 servers, the servers are setup in an HACMP™ 5.3 configuration. Both P5 520s have  the same hardware configuration.  When configured with one 520 server, no HACMP software is  included.    IBM System P5 520    The IBM System P5 520 (referred to hereafter as the P5 520 when discussing the DR550) is a cost- e
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 8  The following adapters are installed.  • 3 – 2 Gigabit Fibre Channel PCI-X adapters (two for connections to the internal SAN for disk  attachment and one for connection to the internal SAN for tape attachment)  (FC 5716) –  located in slots 1, 4, 5  • 1 – 10/100/1000 Mbps dual port Ethernet PCI adapter II (FC 1983 – TX version or FC 1984  – SX version) – located in slot 3  o Used for connection to the client network  • 1 – POWER
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 9    Additional features are designed into pSeries servers to provide an extensive set of reliability,  availability, and serviceability (RAS) features such as improved fault isolation, recovery from errors  without stopping the system, avoidance of recurring failures, and predictive failure analysis.     Additional information on the P5 520 server is available at www.ibm.com/redbooks.    Management Console    Included in the DR550
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 10  provide high performance and functionality. Events such as upgrades to support the latest version of  DS4000 Storage Manager can also often be executed without stopping operations.    IBM DS4100 Storage Server in the DR550 at a glance  Characteristics   Model  1724-100  RAID controller Dual active 2 GB RAID controllers  Cache 512 MB total, battery-backed  Host interface 4  - Fibre Channel (FC) Switched and FC Arbitrated Loop (F
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 11  on the switch.  These cables would also need to be connected to the customer network.  You can  then access the switch using the IP address.  The Userid is ADMIN and the password is  PASSWORD.  You should change this password to confirm with site security guidelines.    If you should need to review the configuration or zoning within the switches, the IP address for  switch 1 is 192.168.1.31 and switch 2 (only installed in dual 
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 12    Slot 5 Slot 5 Engine1 Slot 1 Slot 1 Engine2 Slot 4 Slot 4 2005-B16_1 2005-B16_2 0 2 Zone 1 0 2 Zone 1 1 3 1 3 Zone 2 Zone 2 4 5 6 7 Zone 3 4 5 6 7 Zone 3 8 8 Zone 4 Zone 4 9 Zone 5 9 Zone 5 Not Not  10 11 10 11 Zoned Zoned Controller A1 Controller A2 Controller B1 Controller B2 DS4100_1 Controller A2 Controller B1 Controller B2 Controller A1 DS4100_2 Connects to Switch in  Connects to Switch in  secondary DR550 secondary DR55
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 13      Switch Zoning when Remote Mirroring  is installed (Factory Settings) 9131-52A Slot 5 Slot 4 Slot 1 Zone 1 0 2 2005-B16 1 3 Zone 2 Zone 3 4 5 6 7 8 Zone 4 9 Zone 5 Not  10 11 Zoned Controller B-2 Controller A-1 Controller A-2 Controller B-1 DS4100 Connects to Switch in  secondary DR550 Note: Zone 3 is configured for use with tape (TS1120, LTO Gen 3, or 3592 drives with WORM cartridges are  recommended - ports 5-7 are availab
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 14  Software Overview  High Availability Cluster Multi-Processing (HACMP) for AIX  The data retention application can be a business critical application. The DR550 can provide a  high availability environment by leveraging the capabilities of AIX and High Availability Cluster  Multi-Processing (HACMP) with dual P5 servers and redundant networks.  This is referred to as  the dual node configuration.  IBM also offers a single node co
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 15  help prevent stored data from being deleted until the hold is released. See “Deletion Hold”  for more information.  This feature must be enabled via the commands sent by the content  management application.  • Data encryption - 144.8-bit Advanced Encryption Standard (AES) is now available for the  Archive API Client.  Data can now be encrypted before transmitting to the DR550 and would  then be stored on the disk/tape in an enc
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 16  Note:  only this special version of DS4000 Storage Manager should be used with the DR550.   You should not use this version with other DS4000 or FAStT disk systems and should not  replace this version with a standard version of DS4000 Storage Manager (even if a newer  version is available).    Content Management Applications  For the DR550 to function within a customer IT environment, information appropriate to be retained  mus
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 17   BrainTribe (formerly Comprendium)   Caminosoft   Ceyoniq   Easy Software   FIleNet   Hummingbird   Hyland Software (OnBase)   Hyperwave   IRIS Software (Documentum Connector)    MBS Technologies (iSeries Connector for IBM CM V5)   OpenText (formerly IXOS)   Princeton Softech Active Archive Solution for PeopleSoft; for Siebel; for Oracle   Saperion   SER Solutions   Symantec Enterprise Vault (formerly KVS)    Wa
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 18  DR550 Offerings  DR550 is available in both single and dual node offerings.  Each offering can also be customized to  include support for tape, and the appropriate Ethernet connections.    DR550 Single Node Components  The single node DR550 offerings are built with the following components:    Quantity Key Hardware Components Description  1  7014 Model T00  RS/6000 System Rack  1  9131 Model 52A P5 520          1  1724-100 DS41
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 19      1968   73.4 GB 10,000 RPM Ultra320 SCSI Disk Drive              2                Assembly      1977   2 Gigabit Fibre Channel PCI-X Adapter                    3        1980   POWER GXT135P Graphics Accelerator With                 1                Digital Support      1983   IBM 2-Port 10/100/1000 Base-TX Ethernet                  1                PCI-X Adapter      1993   IBM 4.7 GB IDE Slimline DVD-RAM Drive              
                    
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                        IBM System Storage DR550    Version 3.0 ------17 March 2006 Page 20       7711  DS4100 AIX Host Kit        1    EXP100#1   1710-10U  DS4000 EXP100 Storage Expan      1       0707  Integrate with IBM System Storage DR550     1       2210  2 Gb Fibre Channel Short Wave GBIC      2       4603  SATA 400 GB/7200 Drive Module      14       5601  1M 50u Fiber Optic Cable (LC-LC)      2       9001  Attach to DS4100        1    Switch#1  2005-B16  IBM TotalStorage SAN Switch – 16 Port     1       0706