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SpectraLink 8020/8030 Wireless
Telephone
User Guide
with Session Initiation Protocol (SIP)
September 2010 Edition
1725-36165-001
Version G
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP Patent Information Notice The accompanying product is protected by one Polycom, Inc. has prepared this document for or more US and foreign patents and/or pending use by Polycom personnel and customers. The patent applications held by Polycom, Inc. drawings and specifications contained herein are the property of Polycom and shall be neither reproduced in whole or in part without the prior Copyright Notice written approval of Po
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About this Guide Thank you for choosing the SpectraLink 8020/8030 Wireless 1 Telephones with Session Initiation Protocol (SIP) . These handsets provide business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over your Local Area Network. Your handset can call other telephone numbers and extensions within your facility as well as any external telephone number. Your handset will only work within your facility when it is in contact
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP Related Documents SpectraLink 8020/8030 Wireless Telephone Administration Guide for SIP (1725-36038-001) SpectraLink 8020/8030 Regulatory Information (1725-36084-001) Available at http://www.polycom.com/support/voice/wi-fi/index.html Customer Support Please contact your facility’s Network Administrator for support. You may also access the Polycom Knowledge Base at http://www.polycom.com/usa/en/support/voice/voice.html I
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Contents 0 About this Guide......................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................4 Customer Support...............................................................................4 Icons and Conventions.......................................................................4 1 Getting Started
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP Lock Keys .....................................................................................27 Language......................................................................................27 User Profiles.................................................................................27 Phone Settings .............................................................................30 Push-to-Talk (PTT)............................
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Contents Mute/Unmute a Call..................................................................40 End a Call .....................................................................................40 Change the Profile.......................................................................41 Open the Config Menu...............................................................41 Turn on the Backlight .................................................................41 4 Using the Advanced Features o
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP End a PTT Call.............................................................................55 Change the PTT Volume............................................................55 Answer a Telephone Call during a PTT Transmission .........55 Start a Telephone Call during a PTT Transmission ...............55 Turn off PTT.................................................................................56 Subscribe to additional PTT c
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1 Getting Started with your SpectraLink 8020/8030 Wireless Telephone Overview The SpectraLink 8020/8030 Wireless Telephone is a mobile handset that uses a call server (sometimes referred to as the PBX) and the Local Area Network (LAN) to connect to other telephones at your workplace and on the public telephone system. The handset gives you the freedom to roam throughout the workplace while providing all the features and functionality of a SIP desk phone. The handsets will only work
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP Battery Packs Three battery pack models are available: Standard, Extended, and Ultra-Extended. The Standard Nickel Metal Hydride (NiMH) rechargeable handset Battery Pack gives you approximately four hours of talk time or 80 hours of stand-by time. Stand-by time is when the handset is turned on, but not in an active call. Type Talk Time Standby Time Charging Time 4 hours 80 hours 2 hours Standard 6 hours 120 hours 3 hours Ext
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone Take care not to short the battery contacts on the Battery Pack with metal objects such as coins, keys or paper clips. Shorting the contacts can cause permanent damage. Battery Pack removal and replacement To remove, press down on the latch on the Battery Pack on the back of the handset. The Battery Pack releases outward. To replace, slide the lip of the Battery Pack into the bottom of the cavity. Push the top of the
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP Features of your SpectraLink 8020/8030 Wireless Telephone The handset operates much like a cell phone, and is programmed by your system administrator to support the features commonly available in an office environment. Orient yourself to your handset’s features using the illustration below and the following explanatory material. 12 1725-36165-001-G.doc
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone 1. Earpiece —Delivers audio to the ear. 2. Screen —Displays information relating to the handset’s current mode. See Handset Modes below. 3. Softkeys —Four softkey buttons. A softkey label appears in the display area just above the corresponding softkey when the function assigned to that softkey is available. 4. Headset jack —Allows you to place and receive calls through a SpectraLink headset. 5. Up/Down buttons —Use th
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP The Handset Display When first powered on, the handset screen will display the standby screen. This screen displays a top row of system icons showing the status of the handset, followed by two lines for the handset’s extension number and name, a line for date and time display, and a bottom row for softkey labels. While the handset is in use, display screens include: • Call status screen • Push-to-talk screen (8030 only, if a
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone System Icons Indicator Function The signal strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out-of-range. The battery icon indicates the amount of charge remaining in the Battery Pack. When only one level remains, the Battery Pack needs to be charged. The missed call icon is displayed when a call is not answered. Such calls can be viewed in the Misse
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP Indicator Function Audio receive-only icon (flashing). Locally muted or far end hold with no music on hold. No audio icon. No audio is flowing. Call is terminating or far end hold with audio disable. Softkeys Softkey Name Displayed during… Press to… << Cursor backward Entering a dial number. Move the cursor back one position. >> Cursor forward Entering a dial number. Move the cursor forward in alphanumeric mode. If the
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone Softkey Name Displayed during… Press to… OK OK Power up registration if Send the username and password to username is not configured the SIP server for authorization to in admin menu. register the handset. Redl Redial Prior to entering the first Redial the last number that was character of a dial number. dialed. Incoming call on the selected Reject the incoming call. The SIP Rej Reject line. server will then redirect the
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP Menus Line menu The Line menu allows you to activate a call on a selected line or to view the status of lines. Press the LINE key to display a menu of available lines and to activate a new call on a selected line. The currently selected line is indicated by an asterisk (*). Lines which have new voicemail are flagged with plus (+) characters. The proxy server IP address is displayed on the info line. Lines that should be regi
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Getting Started with Your SpectraLink 8020/8030 Wireless Telephone entered using multiple key presses. Normally, a simple numeric mode is selected; selecting other symbol modes allows convenient access to the complete printable US ASCII character set. The following table shows what characters are available through repeated key presses in various symbol modes. Key Numeric Alpha-Numeric Numeric-Alpha Punctuation 1 1 1 ; : / \ ! ‘ 1 @ : 1 2 2 a b c 2 A B C 2 A B C a b c ; , 2 3 3
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User Guide: SpectraLink 8020/8030 Wireless Telephone with SIP Handset Modes Standby mode (on-hook) In standby mode, the handset is powered on and is ready to send and receive calls. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery power and bandwidth. When an incoming call arrives, the handset rings and goes into active mode. Answer the call by pressing the START key, the Answ softkey or NavOK. The handset will ring
