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Carrier VoIP
Nortel IP Phone 2001 User Guide
(CICM)
Release: CICM 10.1
Document Revision: 09.01
www.nortel.com
NN10300-005
.
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Carrier VoIP Release: CICM 10.1 Publication: NN10300-005 Document status: Standard Document release date: 4 July 2008 Copyright © 2008 Nortel Networks All Rights Reserved. Printed in Canada, the United States of America, and the United Kingdom LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The
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3 . Contents New in this release 7 Features 7 Other changes 7 Overview 9 Basic features 9 Terminal display 10 IP Phone 2001 menu systems 11 Call Services menu 13 Settings menu 13 Regional menu 13 User menu 14 Terminal menu 14 Call menu 14 Softkey Status 14 Connecting the IP Phone 2001 components 15 Logging on 17 Logging off 19 Making calls 21 Making a call using off-hook dialing 21 Making a call using hands-free dialing 21 Make a call using predial 22 Editing a predialed number 22 Answering a ca
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4 Navigating the User menu 31 Navigating the Terminal menu 32 Navigating the Call menu 32 Navigating the Feature menu 33 Navigating the Directory menu 34 Using the Call Services menu 35 Activating a feature from the menu 35 Using a soft key to activate a feature 36 Assigning a feature to a soft key 36 Removing a feature assignment from a soft key 37 Resetting soft keys to the default 37 Viewing soft key assignments 38 Displaying soft key labels while on a call 38 Hiding soft key labels 39 Viewin
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5 Defining the Key type 62 Enabling or disabling AutoScroll 63 Resetting the feature keys to the defaults 63 Labeling a feature 64 Using the Options menu 65 Enabling or disabling Auto Hide 65 Defining your default feature 66 Assigning the Outbox to a key 66 Using the Directory menu 69 Adding an entry to the directory 69 Editing a directory entry 70 Deleting an entry from the directory 71 Making a call using the directory 72 Using the Inbox 73 Accessing the Inbox 73 Viewing Inbox call information
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6 Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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7 . New in this release Features There were no feature changes made to this document. Other changes There were no other changes made to this document. Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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8 New in this release Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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9 . Overview The IP Phone 2001 brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. Basic features The IP Phone 2001 supports these features: • four soft keys multifield LCD screen speaker for on-hook dialing or on-hook listening volume control bar for adjusting ringer, speaker and handset volume two specialized fixed keys: — Services — Inbox three Call processing fixed keys: — Line — Hold — Goodbye Automatic networ
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10 Overview Figure 1 IP Phone 2001 Terminal display Figure 2 "IP Phone 2001 display" (page 10) , describes the IP Phone 2001 display areas. Figure 2 IP Phone 2001 display Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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11 . IP Phone 2001 menu systems After you have successfully logged on to the IP Phone, the menu systems are active and available. Menu items, the Inbox, the Outbox, and Directory entries, are accessed through lists. An up or down arrow appears beside an item to indicate the navigation key you can press to scroll to the next item. Labels appear on the bottom row above the soft keys, in response to items selected in the display. The IP Phone menu system provides access to these menus and submenus.
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12 IP Phone 2001 menu systems Figure 3 IP Phone 2001 display menu hierarchy Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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Settings menu 13 Call Services menu The Call Services menu gives the IP Phone 2001 access to Centrex features. The soft keys in the display provide an alternative to the dedicated feature keys on an IP Phone 2004. Any changes made to the 2001 feature key assignments, through the feature menu, apply only when the user is logged on to an IP Phone 2002 or 2004, which has dedicated Feature Keys. The Call Services menu is available after you select a Centrex feature from the list and press OK. Use th
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14 IP Phone 2001 menu systems User menu Use the User menu to: View your user name View your login type Enable or disable auto login feature Change your password Terminal menu Use the Terminal menu to configure your: View your audio profile Adjust the contrast level of the display Performing a firmware upgrade Call menu The Call menu allows you to access these menus: Feature History Softkey Softkey Status This item allows you to view the Centrex features currently assigned to
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15 . Connecting the IP Phone 2001 components Follow this procedure to connect the handset to the terminal, and to connect the terminal to the LAN, and to a power source. CAUTION Risk of equipment damage Do not plug the IP Phone 2001 into a regular telephone jack. This causes severe damage to the terminal. Consult your system administrator to ensure that you plug your telephone into a 10/100BaseT Ethernet jack. See Figure 4 "IP Phone 2001 connectors" (page 16) , for the location of the connectors
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16 Connecting the IP Phone 2001 components Procedure job aid This figure shows the location of the connectors on the back of the IP Phone 2001 terminal. Figure 4 IP Phone 2001 connectors Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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17 . Logging on Follow this procedure to log on to an IP Phone 2001. If the Centrex IP Client Manager (CICM) is set up as part of a group of CICMs, you can choose which CICM to connect to. After you select a gateway, the terminal directs itself to that CICM and the Username screen appears. If a firmware upgrade for the IP Phone 2001 is available, the system prompts you to upgrade when you log on. If the terminal is below the minimum level, the only option available is Yes. You cannot log on unti
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18 Logging on The password screen appears. 5 Enter your password. For security, the password characters are displayed as asterisks (*). 6 If you make an error, press Clear to clear the field, and then enter your password. 7 Press Ok. You are logged on and the Menu screen appears. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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19 . Logging off Follow this procedure to log off from the network. Prerequisites You must be logged on. Procedure Steps Step Action 1 From the main menu, select Log Off. 2 Press Ok. A confirmation screen appears. 3 Press Yes. You are logged off from the network. --End-- Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
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20 Logging off Carrier VoIP Nortel IP Phone 2001 User Guide (CICM) NN10300-005 09.01 Standard 4 July 2008 Copyright © 2008 Nortel Networks .
