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®
Savi W745
Multi Device Wireless Headset System
User Guide
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Contents Welcome 4 System Requirements 4 What's in the Box 5 Base and Headset Basics 6 Accessories (sold separately) 7 Customize Your Headset 8 Install the Headset Battery 8 Use the Fit Kit to Assemble Your Headset 8 Right Over-the-Ear Assembly 8 Left Over-the-Ear Assembly 8 Position Your Headset 9 Over-the-Head Assembly 10 Behind-the-Head Assembly 10 Charge Your Headset and Spare Battery 12 Charge Your Headset 12 Charge Your Spare Battery 12 Desk Phone: Connect and Call 13 Choose Desk Phone Set
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Plantronics Control panel 28 Devices Tab 28 Device Settings > Base Tab 29 Device Settings > Headset Tab 31 Device Settings > Security Tab 32 Applications Tab 32 Preferences 32 About Tab 34 Plantronics Update Manager 34 Troubleshooting 35 Headset 35 Desk Phone 36 Mobile 36 Softphone 36 3
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Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W745 Wireless Headset System which has a WO2 base and a WH500 headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. System Requirements Computer ® ® ® • Supported Operating Systems: Windows XP , Windows Vista , Windows 7 ® • Processor: 400 MHz Pentium processor or equivalen
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What's in the Box Headset and battery Base, deluxe charging cradle and spare battery Over-the-head headband Behind-the-head headband Headset fit kit with earloops, eartips and foam sleeve USB cable Telephone interface cable Power supply 5
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Base and Headset Basics Base 1 Power jack 8 Computer button 2 Handset lIfter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking volume 12 Subscription button/LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset Earloop Battery 1 5 Eartip Headset LED 2 6 Volume/Mute button Microphone 3 7 Call control button 4 6
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Accessories (sold separately) 1 Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port. 2 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off hook. Enables remote call control with your headset. ™ 3 HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset. 7
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Customize Your Headset After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimize the position of the microphone. Position the battery as shown on the headset and slide into position until the battery snaps into Install the Headset place. Battery NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics. Choose a headset wearing style and us
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NOTE Ensure the earloop is flat against the headset before rotating. Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch 2 facing the microphone as shown. Press on to attach. NOTE Ensure the large end of the eartip points to the microphone. To correctly position your headset, see Position Your Headset. 3 When you wear the headset, the microphone should rest as close to your cheek as possible Position Your Headset without touching. The microphone can be
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Hold the headband so it is aligned to receive the headset as shown and insert the headset into Over-the-Head Assembly 1 the headband. Rotate the headset up. The headband can be worn on the right or left side. 2 To optimize the position of the headset, push the headset in so the microphone is close to your 3 mouth. Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it Behind-the-Head 1 up 90°. If you want to wear it on the left, switch the stem to the left
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NOTE Ensure the large end of the eartip points to the microphone. To position your headset correctly, first slide the stem of the headband so the headset fits 3 comfortably. With a finger on the headset indicator light, push in until the microphone rests as close to your 4 cheek as possible without touching. 11
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Charge Your Headset and Spare Battery Align the charging cradle pins with the base and press firmly until the cradle rests evenly on the Charge Your Headset 1 base. Plug one end of power supply into power jack on back of the base and other end into working 2 power outlet. Place the headset in the charge cradle. The headset and battery charging LEDs flash green when 3 charging the headset and battery. The charging LEDs turn solid green, independently of each other, when the respective headset or
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Desk Phone: Connect and Call Choose a desk phone setup A, B or C and connect cables. Choose Desk Phone Setup A Desk phone (standard) USE • Connect one end of the telephone interface cable to the back of the base • Disconnect the handset coil cord from the base of the desk phone and re-connect it to the telephone interface cable junction box. • Finally connect the remaining end of the telephone interface cable into the open handset port on the desk phone. NOTE If your phone has a built-in headset
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While wearing headset, short press base desk phone button. Make a Desk Phone Call 1 NOTE If you don't have remote call control through a lifter (HL10) or cable (EHS), manually remove desk phone handset before each call. If you do not hear a dial tone, open side panel and adjust middle configuration switch A-G until 2 you do. Default setting A works for majority of desk phones. Dial test call from desk phone. 3 End call by pressing headset call control button. 4 14
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Mobile: Connect and Call Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. Following are instructions for pairing your mobile phone to the base. Press down and hold Bluetooth pairing button (4 seconds) on Savi base until indicator LED 1 flashes red and blue. The base will remain in this mode for 10 minutes. If it goes off, you will need to press it again. Place Bluetooth mobile phone into search mode. Select SAVI 7x
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Computer: Connect and Call Connect the USB cable. Connect Your Computer While wearing your headset, short press the base computer button. Place a Softphone Call 1 Dial a call from your computer softphone. 2 End the call by pressing the headset call control button. 3 Position Your Base The minimum recommended separation between your desk phone and the base is 6 inches. The minimum recommended separation between the base and computer is 12 inches. Incorrect position can cause noise and interferenc
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Headset Features Headset Controls Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more. 1 Volume/Mute button Increase the volume Press the volume button up Decrease the volume Press the volume button down Mute/unmute a call To mute/unmute the headset, press the volume/mute button in Flash between calls During a call, long press the volume button up or down for 1.5 seconds
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Replace your headset battery The spare headset battery is located in a battery compartment on the side of the charging cradle. Because the battery is hot-swappable, you won't lose a call if you replace the battery within five minutes. Open the battery compartment door on the side of the charging cradle and remove the battery. 1 Disconnect the battery from the headset. 2 Slide the charged battery onto the headset until you hear a click. 3 Charge the used battery by placing it in the battery compa
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Use the Base When the system is idle, short press the base subscription button once to get feedback on the headset battery level. The computer, mobile and desk phone button LEDs will light up, indicating your headset battery level. Headset Battery Computer Button Mobile Button LED Desk Phone Button Level LED on base on base LED on base 75–100% 50–75% 25–50% 0–25% To mute/unmute a call, press the volume button in. Mute your Headset During a Call When mute is activated, the base button will be sol
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For Windows Vista and Windows 7 systems Adjust your overall volume by going to: Start Menu > Settings > Control Panel > Sound > Playback. Click “OK” to confirm your change. For Windows XP systems Adjust your overall volume by going to: Start Menu > Settings > Control Panel > Sounds and Audio Devices > Audio tab > Sound Playback. Click OK to confirm changes. Turn On/Off Headset LED The headset LED will flash when you are on a call or the headset is in use. The LED can be turned off. When you are
