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Quick Start Guide
Cisco 7911
IP Telephone
CONTENTS
CISCO 7911 IP PHONE FEATURE AND KEY OVERVIEW........................................... 3
BASIC FEATURES......................................................................................................... 5
Installing the IP Phone and Connecting to the Network .........................................................................5
Placing a Call...................................................................................
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Setting up Voice Mail................................................................................................................................11 Accessing Voicemail ................................................................................................................................11 Checking Voicemail from an Outside Line.............................................................................................11 DIRECTORY FEATURES.........................................
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Cisco 7911 IP Phone Feature and Key Overview Handset with Indicator Light Functions like a traditional handset. The light strip at the top of the handset blinks when the phone rings and will be set to remain lit when you receive a voice mail message. LCD Screen Displays features such as time, date, your phone number, caller ID if available, line/call status and soft key tabs. Cisco IP Phone Model Type Indicates your Cisco IP phone model. “Soft Key” Buttons Four interactive “so
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Volume Button Increases or decreases the volume for the handset, headset or speakerphone (depending on which is being used). • Press the button to decrease the volume of the handset, speakerphone, or headset • Press the button to increase volume of the handset, speakerphone, or headset • To save the volume setting, press the Save soft key Navigation Button (Toggle UP/DOWN Key) or “SCROLL Key” Enables you to scroll through text and select features displayed on the LCD Screen Dial
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Basic Features Installing the IP Phone and Connecting to the Network 1. Connect an Ethernet cable to the Network port (left port) on the phone. The other end of the Ethernet cable must be plugged into a powered Ethernet jack. All VoIP-capable Ethernet jacks are marked with a red dot. 2. Connect the handset to its respective port. 3. Connect the Ethernet cable from your Desktop PC to the Access Port on the IP Phone (right port - optional). 4. Connect the power plug to the DC48V AC Ada
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Additional Call Handling Each phone line you have available can handle up to six individual calls. Therefore, it is possible that you will have a call in progress and receive another call on the same line. Or you could have a call in progress and decide to call someone else to confirm a piece of information, only to return to your original call. You can also use the additional call handling feature in order to set up a three- or four-way conference call. Answering an additional call w
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Soft Features Parking a Call Park a call when you want to store the call and then retrieve the call from another IP Phone. Call Park numbers are pre-configured by your system administrator. Follow the below steps to park a call: Step 1) During an active call, press the more soft key until you see the Park tab. Step 2) Press the Park tab soft key. The LCD screen displays a special call park number at which the call is stored. Step 3) Make a note of the call park number and then ha
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Forward All Calls Call Forwarding allows you to redirect all incoming calls from your Cisco IP Phone to another number. Step 1) Press the CFwdALL soft key (you will hear two beeps). Step 2) Dial the 4-digit extension to which all calls will be forwarded, OR Step 3) Dial the external number to which all calls will be forwarded (e.g., your cell phone). Dial the number exactly as you would normally dial it if you were placing a call. Note: After you enter the number, an animated phone ic
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Items to Consider for Conference Calls Once the conference call initiator disconnects, no new conferees can be added When you place a call on hold, the other callers will hear KUMR radio playing in the background. Consider using the mute instead of hold to avoid disrupting other callers. To abandon the addition of a conferee, press the Line button. IP Phones have a built-in conference call manager that can handle up to three parties simultaneously. If you need four parties on a line,
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Group Pickup (Optional) You can answer a call to your extension outside your call group. Step 1) As a phone rings at an extension outside of your call group, press a Line button. Step 2) Press the more soft key one time. Step 3) Press the GPickup soft key. Step 4) Dial the desired call pickup group number. Step 5) Answer the incoming call that is redirected to your phone. Redial the Last Number Called Redialing the most recently dialed number. Step 1) Lift the handset and press t
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Voicemail (optional) UMR subscribes to Unified Messaging from Cisco. Customers who currently have voicemail will automatically be converted over to the new Unified Messaging system at no extra charge. However, no voicemail messages will be transferred from the old system to the new system. Customers who do not have voicemail, but would like to subscribe to Unified Messaging should contact UMR Information Technology to establish a Unified Messaging account. That customer’s department
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Directory Features Call History Features Step 1) To view call histories, press the GLOBAL SERVICES button (right button next to the up/down SCROLL button). Step 2) Use the SCROLL button to select the Directories option and then press the Select soft key. Step 3) Use the SCROLL button to select the desired call history option: Missed Calls, Received Calls or Placed Calls. Step 4) Press the Select soft key to display the desired call history. Step 5) When you are finished, press the Exi
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Using the UMR Phone Directories Customers can use the built-in UMR phone directory to find any phone number on campus—VoIP and non-VoIP—as well as any individual’s number within the UM System. To find a departmental phone number on campus: Step 1) Press the GLOBAL SERVICES button. Step 2) Use the SCROLL button to select the Services option and press the Select soft key. Step 3) Use the SCROLL button to select the UMR Department Directory option on the menu. Step 4) Press the Select s
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Help and Settings Features LCD Display Contrast Step 1) Press the GLOBAL SERVICES button. Step 2) Use the SCROLL key to select the Settings option and press the Select soft key. Step 3) Use the SCROLL button to select the Contrast option on the Settings Menu. Step 4) Press the Select soft key to display the contrast settings. Step 5) Use the Up and Down soft keys to set the desired intensity of the LCD display and press the OK soft key to save your settings. Step 6) Press the Save soft
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Appendix: Fast Dials and Speed Dials In addition to all the standard features found within IP telephones, Cisco IP telephones allow customers to have two separate lists of Fast Dials and Speed Dials—separate but related entities. Fast Dials is a feature offered through the SERVICES button on all models of IP telephones. This is composed of a list of contacts whose numbers you would like to store on your phone for easy reference. By contrast, Speed Dials can be accessed simply by pre
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Configure your Cisco Personal Address Book From the Cisco Call Manager User Options Menu: 1. Click on Configure your Cisco Personal Address Book. 2. Click Add a New Entry. 3. Fill in the data fields with the requested information. a. First Name and Last Name are both required. b. If the contact is an on-campus employee, you should use their four-digit extension for their work number (e.g. 4357). c. Off-campus and long distance numbers should start with a “3”, especially if you
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Accessing Fast Dials through IP Phone Once you have subscribed and configured your Fast Dial numbers, you can access it on your IP phone in one of two ways, depending on the model of IP phone you are using: Model 7911: 1. Press the SERVICES button. 2. Use the SCROLL button to select the “Services” option and press the Select soft key. 3. Press the Select soft key to choose the “Fast Dials” option. 4. Use the SCROLL button to select which Fast Dial number you need. 5. Press the
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S SP PE EE ED D D DIIA AL LS S Login to the Cisco CallManager at http://ccmuser.umr.edu. 1. Use your UMR userid. 2. The default password is “cisco”. As with all passwords, we recommend that you change this password as soon as possible to one that matches UMR's strong password guidelines. 3. Click on Add/Update your Speed Dials. 4. For each Speed Dial index number, enter in the phone number you want. Note that the Display Text for most of the Speed Dial index numbers will not b
