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User Manual
snom 300 | 320 | 360 | 370
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www.snom.com www.snom.com
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© snom technology AG 2007 All rights reserved. For questions regarding the product, please contact your snom Certified Sales Partner. Also visit us on http://www.snom.com 130907_UMEV21_AF
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Table of Contents Welcome...............................................................................................................................1 Copyright .........................................................................................................................................1 Warranty...........................................................................................................................................1 Declaration of conformity.................
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Web User Interface....................................................................................................................26 Access ...................................................................................................................................................26 Phone Configuration Changes ...............................................................................................................27 Phone Configuration .......................................
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Call Indication..............................................................................................................................................63 Accepting Incoming Calls ........................................................................................................................64 Call Waiting .................................................................................................................................................64 Denying Incoming Calls ...
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“Edit” / “Enter number” screen ...............................................................................................................92 “Ringing”, “Calling”, “Connected”, “Holding”, “Transfer”, “Conference” screens ....................92 Mapping of Key Events..............................................................................................................93 Idle Screen ......................................................................................................
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English snom 3x0 VoIP Phones User Manual English Welcome Welcome to the user guide for the snom3x0 VoIP phones. This manual describes the available features of the phone when it is connected to a SIP (RFC 3261) compliant PBX. The functions and features available with this phone are designed for easy use in many different phone handling situations. The user manual describes the functions and features of the snom3x0 VoIP phones as they are programmed for delivery from the factory. There
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snom 3x0 VoIP Phones User Manual English Important User Information Safety instructions Save these instructions. Read these safety instructions before use! Note: When using your phone or connected equipment, the following basic safety precautions should always be followed to reduce risk of fire, electrical shock, and other personal injury. • Follow instructions in the equipment's user manual or other documentation. • Always install equipment in a location and environment for which it
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English snom 3x0 VoIP Phones User Manual English Overview Hardware Components The main hardware components of your snom VoIP phone are the display (1), the keypad with LEDs (2), and the audio devices (3). snom 300 snom 320 © snom technology AG 2007 Overview � 3
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snom 3x0 VoIP Phones User Manual English snom 360 snom 370 © snom technology AG 2007 4 � Overview English
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English snom 3x0 VoIP Phones User Manual English (1) Display Features snom 300 snom 320 snom 360 snom 370 (0-45 degrees) Tiltable Backlight Two-line LCD Two-line LCD Graphical LCD Graphical LCD Type monochrome monochrome monochrome grayscale Characters / 16 characters 24 characters 128 x 64 240 x 128 pixels per line per line pixels pixels (2) Keypad and LEDs The keypad (including LEDs) is grouped in up to 8 functional units: a) Navigation Keys b) Alphanumeric Keys c)
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snom 3x0 VoIP Phones User Manual English (2a) Navigation Keys Use the navigation keys to navigate in the display menus and confirm and cancel actions. snom 300 - snom 320 - snom 360 - snom 370 Cancel Up Down Left Right Confirm (2b) Alphanumeric Keys Use the alphanumeric keys to enter numbers, letters and special characters. Depending on the selected input mode (see page 54) you can enter digits, lower / upper case or special characters. Input mode snom 300 - snom 320 - snom
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English snom 3x0 VoIP Phones User Manual English (2c) Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type: snom 300 snom 320 - snom 360 - snom 370 Adjusts the volume see page 33 Volume Volume Toggles handsfree mode. see page 71 Speaker Speaker Redials a number. see page 62 Redial Toggles headset mode. see page 71 Headset Mutes / unmutes the see page 72 Mute microphone. (2d) Free Function Keys
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snom 3x0 VoIP Phones User Manual English (2e) Preprogrammed Function Keys The preprogrammed function keys are preprogrammed as labeled. The following functions are mapped onto them: snom 320 - snom 360 - snom 370 Redials a number. see page 62 Redial Calls up the phone directory. see page 81 Directory Transfers calls (if supported by your PBX). see page 76 Transfer Version 6: Calls up the main menu for Version 6: configuration changes. Version 7: Not see page 25 Menu pre
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English snom 3x0 VoIP Phones User Manual English (2g) Message LED The “Message LED” is primarily used to visually indicate new voice messages stored on the mailbox of your PBX, (see page 87 “Voice Mailbox”). When the following setting on your phone’s web user interface is set to “ON”, it can also be used to indicate the activities of your monitored extensions (Dialog State see page 89 “Extension Monitoring and Call Pickup”) and to visually indicate missed calls. Setup Preferences G
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snom 3x0 VoIP Phones User Manual English User Interfaces The hardware components keypad and display constitute the phone user interface which allows the user to execute all call operation tasks and basic configuration changes directly on the phone. Additionally, each phone has a web user interface to make calls remotely and to access all configuration settings. In many instances, it is possible to use both the phone user interface and the web user interface to operate the phone and chan
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English snom 3x0 VoIP Phones User Manual English Getting Started Phone Installation Install your phone using the “Quick Start Guide” included in the package: Installation Step snom 300 snom 320 snom 360 snom 370 Check contents of package Attach the footstand for factory factory factory horizontal placement fitted fitted fitted Connect the following components to your phone 1. Handset via handset cord 4 2. Optional: Expansion module 5 3. Network (+ optional: PoE) via E
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snom 3x0 VoIP Phones User Manual English Phone Initialization After your phone has been powered up, the system boots up and performs the following steps: (1) Hardware Self-Test A phone hardware self-test is run, all LEDs light up. (2) TFTP Update Screen The TFTP Update Screen allows you to update the firmware along with setting the phone back to factory values. snom 300 snom 320 snom 360 snom 370 Warning: Use this option only when the phone is malfunctioning on reboot. All setting
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English snom 3x0 VoIP Phones User Manual English (3A-a) DHCP Request 6 By default the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings, e.g. IP address, netmask, gateway, DNS server, etc. The message “Sending DHCP request” is displayed briefly and the obtained IP address and the phone’s MAC address are displayed. snom 300 snom 320 snom 360 snom 370 IP-Adr: IP-Adr: IP-Adr: IP-Adr: 7 192.168.X.X 192.168.X.X 192.168.X.X 192.168.X.X
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snom 3x0 VoIP Phones User Manual English (3M) Manual Phone Initialization If your IP telephony system does not support automatic initialization, use the following instructions. (3M-a) Manual DHCP Setup If your phone cannot contact a DHCP Server for any reason, the message “Sending DHCP requests” is displayed permanently. Action: Stop the phone from sending DHCP requests snom 300 snom 320 snom 360 snom 370 Send. DHCP rqst Sending DHCP requests Sending DHCP requests Sending DHCP request
