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HP Pavilion g7 Notebook PC
Maintenance and Service Guide
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© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD and ATI are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 8 Top ....................................................................................................................................................... 8 Button ...
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Battery ............................................................................................................................... 37 Optical drive ....................................................................................................................... 39 Hard drive or SSD .............................................................................................................. 41 RTC battery ................................................................................
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7 Backup and recovery .................................................................................................................................... 93 Restore ............................................................................................................................................... 93 Creating restore media ....................................................................................................................... 94 Performing a system restore ............
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viii
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1 Product description Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Product Name HP Pavilion g7 Notebook PC √√ Processors AMD A8-3520M 2.50 GHz processor √ (1.6 GHz Front-Side Bus (FSB), 1333 MHz/ 4.0 MB L2 cache, quad core, 35 W) AMD A6-3420M 2.40 GHz processor √ (1.5 GHz FSB, 1333 MHz/4.0 MB L2 cache, quad core, 35 W) AMD A4-3320M 2.60 GHz processor √ (2.0 GHz FSB, 1333 MHz/2.0 MB L2 cache, dual core, 35 W) AMD A4-330
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor ® √ Intel Pentium B970 TJ85 2.30 GHz, PGA processor (2.0 MB cache, dual core 35 W) Intel Pentium B960 TJ85 2.20 GHz, PGA √ processor (2.0 MB L3 cache, dual core 35 W) Intel Pentium B950 TJ85 2.10 GHz, PGA √ processor (2.0 MB L3 cache, dual core 35 W) Chipset AMD A60M Fusion Controller Hub (FCH) √ Intel HM65 Express Chipset √ Graphics Internal graphics: √ ● AMD Radeon HD 662
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Switchable discrete graphics: √ ● ATI Mobility Radeon HD 7450M with 1024 MB of discrete video memory (128 MB × 16 DDR3 @ 900 MHz × 4 PCs), 64 bit S3 package, muxless switchable, supports HD Decode, DX11, HDMI, and BACO ● ATI Mobility Radeon HD 7450M with 512 MB of discrete video memory (64 MB × 16 DDR3 @ 900 MHz × 4 PCs), 64 bit S3 package, muxless switchable, supports HD Decode,
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Supports: √√ ● Supports 8192 MB total system memory (4096×2) ● 6144 MB total system memory (4096×1 + 2048×1) ● 5120 MB total system memory (4096×1 + 1024×2) ● 4096 MB total system memory (4096×1 or 2048×2) ● 2048 MB total system memory (2048×1) Hard drives Supports 6.35 cm (2.5 in) hard drives in √√ 9.5 mm (.37 in), and 7.0 mm (.28 in) thicknesses Customer-accessible √√ Serial
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Wireless Integrated wireless local area network √√ (WLAN) options by way of wireless module Two WLAN antennas built into √√ display assembly Support for the following WLAN formats: √√ ● Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter (select models with Intel processors) ● Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Ports ● Smart-Pin AC power adapter √√ ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● HDMI version 1.4 supporting up to 1080p, 1920 ×1200 @ 60Hz and 1920 ×1200 @ 60Hz in DVI mode ● RJ-45 (Ethernet, includes link and activity lights) ● USB 2.0 (3 ports) ● VGA (Dsub 15 pin) supporting: ◦ 2048×1536 external resolution @ 75 Hz (on computer models equipped with an Intel p
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Category Description Computer models Computer models equipped with an equipped with an AMD processor Intel processor Operating system Preinstalled: √√ ® ● Microsoft Windows 7 Home Basic 64 bit ● Windows 7 Home Premium 64 bit ● FreeDOS Preinstalled: √ ● Windows 7 Home Professional 64 bit Serviceability End-user replaceable parts: √√ ● AC adapter ● Battery ● Hard drive or SSD ● Memory modules (2) ● Optical drive ● WLAN module 7
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2 External component identification Top Button Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the po
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Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Action keys Execute frequently used system functions. (3) fn key Displays system information when pressed in combination with the esc key. (4) Windows logo key Displays the Windows Start menu. (5) QuickWeb key ● When the computer is off or in Hibernation mode, press the button to open HP QuickWeb. ● When the computer is in Windows press the button to open the default Web brows
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Lights Item Component Description (1) TouchPad light ● Amber: the TouchPad is off. ● Off: the TouchPad is on. (2) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. (3) Power light ● White: the computer is on. ● Blinking white: the computer is in the Sleep state. ● Off: the computer is off or in Hibernation. (4) Wireless light ● White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. (5) Num lock light ●
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TouchPad Item Component Description (1) TouchPad light ● Amber: the TouchPad is off. ● On: the TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse. Top 11
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Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > CyberLink YouCam. (4) Internal microphone Records sound. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireles
