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Gateway EC18/EC14
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates II
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. IV
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Notebook Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 LCD View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the CRT Board . . . . . . . . . . . .
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Table of Contents Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 POST Code Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Jumper and Connector Locations 137 Mainboard Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating System • Genuine Windows Vista ® Platform • Intel® Core™2 Sol • Intel® Celeron® processor 723 • Mobile Intel ® US15W Express Chipset System Memory • Dual-channel DDR2 SDRAM support: • Up to 2 GB of DDR2 667 MHz memory, upgradeable to 4 GB using two soDIMM modules (for 32- bit OS) Display and graphics • 11.6" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Gateway Ultrabright™ T
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• LAN: 10/100 Mbps Fast Ethernet • WPAN: Bluetooth® 2.0 or 2.1+EDR • WWAN: UMTS/HSPA at 850/1900/2100MHz and quad-band GSM/GPRS/EDGE(850/900/1800/ 1900 MHz)(for 3G models) Privacy control • BIOS user, supervisor, HDD passwords, • Kensington lock slot Dimensions and Weight) • 285 (W) x 204 (D) x 22.1/30 (H) mm (11.22 x 8.03 x 0.87/1.18 inches) • 1.35 kg (2.97 lbs.) with 6-cell battery pack Power subsystem • 47.52 W 4400 mAh 6-cell Li-ion battery pack: • 6-hour battery life9 • 62.16 W 5600 mAh 6-c
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• Non-operating: 20% to 80% NOTE: The specifications listed above are for reference only. The exact configuration of the PC depends on the model purchased. Chapter 1 3
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Connector System Block Diagram PCB STACK UP 8L HDI POWER CLOCK SYSTEM 5V/3V XTAL LAYER 1: TOP Y2 CK 505 (QFN-64) RT8206B P24 LAYER 2: GND 14.318MHZ PG2 LAYER 3: IN1 CPU Core LAYER 4: VCC ISL6261A P25 FAN & THERMAL LAYER 5: IN2 P3 DDR Power LAYER 6: IN3 RT8207A P26 CPU LAYER 7: GND LAYER 8: BOT VCCP 1.05V PenrynSFF ULV DC/SC RT8202A P27 Micro-FCBGA956/10W P3,4 1.5V 800/1066 MHz FSB G9334/AO4466 P28 LVDS LEDPanel 1.5V_S5 NORTH BRIDGE DDR2-SODIMM cahngeA Connector P22 RT9025 P28 P15 VGA CRT Dischar
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Your Notebook Tour This section provides an overview of the features and functions of the notebook. LCD View Microphone Webcam Icon Item Description Webcam Web camera for video communication. Microphone Internal microphone for sound recording. Top View Power Status button indicators Keyboard Status Touchpad indicators Icon Item Description HDD Indicates when the HDD is active. Num Lock Lights up when the Num Lock is activated. Caps Lock Lights up when the Caps Lock is activated. Chapter 1 5
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Icon Item Description Keyboard For entering data into your computer Touchpad Touch-sensitive pointing device which functions like a computer mouse. Power Indicates the computer’s power status. Battery Indicates the computer’s battery status. 1. Charging: The light shows amber when the light is charging. 2. Fully charged: the light shows blue when in AC mode. Bluetooth Indicates the status of Bluetooth communication (only for certain models) Communication Indicates the status of WLAN/3G communi
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Left View Power Monitor USB Ventilation HDMI out connector port port fan jack Icon Item Description External display Connects to a display device (e.g. external, LCD monitor, LCD (VGA) port projector). DC-in jack Connects to an AC adapter. Ventilation slots Enable the computer to stay cool, even after prolonged use. HDMI HDMI port Supports high definition digital video connections. USB 2.0 port Connects to USB 2.0 devices (e.g., USB mouse, USB camera). Right View Headphone Microphone Memory
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Base View Battery Battery Battery lock latch Ventilatio slots and Hard drive cooling fa bay Memory bay Wireless module bay Icon Item Description Battery bay Houses the computer’s battery pack. Note: The battery shown is for reference only. Your PC may have a different battery depending on the model purchased. Battery lock Locks the battery in position Hard disk bay Houses the computer’s hard disk (secured with screws) Memory Houses the computer’s main memory. compartment Ventilation slots E
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Indicators The computer has several easy-to-read status indicators. The battery indicator is visible even when the computer cover is closed. Icon Function Description Power Indicates the computer is on or off. Battery Indicates the computer's battery status. Bluetooth Indicates the status of Bluetooth communication. Wireless LAN Indicates the status of Wireless LAN communication. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated. Caps Lock Lig
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TouchPad Basics The following items show you how to use the TouchPad: 1 2 3 • Move your finger across the TouchPad (1) to move the cursor. • Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Function Left Button (2) Right Button (3) Main TouchPad (1) Execute Quickly click twice. Tap twice (at t
