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Toshiba Personal Computer
PORTEGE Z830 Satellite Z830
Maintenance Manual
First edition October 2011
TOSHIBA CORPORATION
File Number 960-883
[CONFIDENTIAL]
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Copyright © 2011 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein. Toshiba Personal Computes satellite PORTEGE Z830 Satellite Z830 Series Maintenance Manual First edition October 2011 Disclaimer The information presented in this manual has been reviewed and validated fo
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Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer satellite PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) Series The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field. SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention. Each of these
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The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Qosmio F60 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service. Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs. Appendices The appendices describe the following: Handling the LCD
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Conventions This manual uses the following formats to describe, identify, and highlight terms and operating procedures. Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition. For example: Read Only Memory (ROM) Keys Keys are used in the text to describe many operations. The key top symbol as it appears on the keyboard is printed in boldface type. Key operation Some operations require you to simulta
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Table of Contents Chapter 1 Hardware Overview 1.1 Features ......................................................................................................................... 5 1.2 System Unit Block Diagram ....................................................................................... 11 1.3 3.5-inch Floppy Disk Drive (USB External) .............................................................. 16 1.4 mSATA SSD ...............................................................
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Chapter 2 Troubleshooting Procedures 2.1 Troubleshooting ......................................................................................................... 2-6 2.2 Troubleshooting Flowchart ........................................................................................ 2-8 2.3 Power Supply Troubleshooting................................................................................ 2-13 2.3.1 Procedure 1 Power Status Check ................................................
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2.10 LAN Troubleshooting .............................................................................................. 2-47 2.10.1 Procedure 1 Diagnostic Test Program Execution Check ......................................... 2-47 2.10.2 Procedure 2 Connector Check and Replacement Check .......................................... 2-47 2.11 Wireless LAN or Wireless LAN +Bluetooth Troubleshooting ............................... 2-49 2.11.1 Procedure 1 Transmitting-Receiving Check ...........
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Chapter 3 Tests and Diagnostics 3.1 The Diagnostic Test ................................................................................................... 3-7 3.1.1 Diagnostics menu ....................................................................................................... 3-7 3.1.2 H/W (Hardware) initial information setting tool ....................................................... 3-9 3.1.3 Heatrun test program .............................................................
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3.22.1 Function Description ................................................................................................ 3-57 3.22.2 Operations ................................................................................................................ 3-58 3.23 Running Test ............................................................................................................ 3-59 3.23.1 Function Description .....................................................................
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3.34.5 System Utility Menu .............................................................................................. 3-110 3.34.6 Details of Each Test Function ................................................................................ 3-116 3.35 DOS T&D .............................................................................................................. 3-143 3.35.1 Configuration of Test Equipment .........................................................................
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4.14 LCD.......................................................................................................................... 4-55 4.15 Wireless LAN antenna/3G antenna/Camera module............................................... 4-64 4.16 Hinge........................................................................................................................ 4-81 Appendices Appendix A Handling the LCD Module ......................................................................
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1 Hardware Overview Chapter 1 Hardware Overview PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883) [CONFIDENTIAL] 1-1
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1 Hardware Overview 1-2 [CONFIDENTIAL] PORTEGE Z830 Satellite Z830 Series Maintenance Manual (960-883)
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1 Hardware Overview Chapter 1 Contents Chapter 1 Hardware Overview ......................................................................................... 1 1.1 Features ......................................................................................................................... 5 1.2 System Unit Block Diagram ....................................................................................... 11 1.3 3.5-inch Floppy Disk Drive (USB External) ...........................
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1 Hardware Overview Figures Figure 1-1 Front of the computer ............................................................................................. 9 Figure 1-2 System unit configurations ................................................................................... 10 Figure 1-3 System unit block diagram ................................................................................... 11 Figure 1-4 3.5-inch FDD (USB External).............................................
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1 Hardware Overview 1.1 Features The Toshiba PORTEGE Z830 Satellite Z830 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight, low power usage and high reliability. This computer incorporates the following features. There some models and options. Refer to the Parts List for the configuration of each model and options. Microprocessor The Toshiba PORTEGE
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1 Hardware Overview Chipset Toshiba PORTEGE Z830 Satellite Z830 Series computer is Equipped with Intel Cougar Point QM67 (AMT model) or HM65 (Non-AMT model). VGA Controller The PC comes in with one of the following types: The internal graphics controller in Intel Processor (Core i*) is used. mSATA SSD Some models are equipped with an mSATA type "Solid State Drive (SSD)" instead of a hard disk drive. 64GB/128GB/ USB FDD A 3.5-inch USB FDD accommodates 2HD (1.44MB) or 2DD
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1 Hardware Overview Batteries The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC battery (that backs up the Real Time Clock and CMOS memory. Universal Serial Bus (USB2.0) Two Universal Serial Bus ports, which comply to the USB 2.0 standard, are provided on the right hand side of the computer. Universal Serial Bus(USB 2.0 or 3.0) port One Universal Serial Bus port, which complies to the USB 2.0 or 3.0 standard, is provided on the left side of the
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1 Hardware Overview Sound system The sound system is equipped with the following features: Stereo speakers Built-in microphone Stereo headphone jack External microphone jack External Headphone jack Internal LAN The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE- T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) and Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). Wireless LAN Some computers in this series are eq
