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HP Jetdirect en3700
fast ethernet external print server for network
capable Hi-Speed USB 2.0 peripherals
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© 2003 Hewlett-Packard Development Company, L.P. Online version 1 Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be
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Contents 1 Introduction..................................................................1-1 General product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Contents of the product package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 2 Installing the print server............................................2-1 Overview of installa
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Contents 5 Getting Support and Service ......................................5-1 Help-yourself troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Call HP: HP support by phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 WWW: HP support online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1 Introduction General product information The HP Jetdirect en3700 is an external print server with USB 2.0 connection. It plugs into the USB port of printers (and multifunction peripherals) to provide a network connection for those printers. (A label on the end of the product’s box lists printers that are tested and supported. Newer models may also be supported.) The print server connects to an Ethernet (IEEE 802.3i 10Base-T) or Fast Ethernet (IEEE 802.3u 100Base-TX) network, attach
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Chapter 1 Introduction The print server includes an embedded Web server that allows remote management through a Web browser. The embedded Web server, which allows you to monitor and manage the print server remotely, requires Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 5.0 or later. See the specifications section for more details on the print servers. Contents of the product package The HP Jetdirect en3700 external print server includes: print server module power modul
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Chapter 2 Installing the print server Overview of installation Install hardware Summary: To connect the printer to the network using the HP Jetdirect en3700 external print server, you will connect the print server to the network with a network cable, connect the print server to the printer with the included USB cable, plug in the power adapter, and print a configuration (self-test) page. Use the instructions at either of the following locations: The printed Startup Guide poster th
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Chapter 2 Installing the print server This default procedure involves installing printer drivers and other software and configuring network parameters. You will use the installation software on either the CD-ROM supplied with your printer or on the Jetdirect CD-ROM supplied with your print server, depending on your printer model. For more details see www.hp.com/support/network-printer-CD. For the LPR/LPD (Line Printer Daemon) alternative printing method: See the LPD topic in the HP Jetdir
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Chapter 2 Installing the print server 2. Attach the print server to the printer by plugging the Universal Serial Bus (USB) cable—shipped with the print server—into the USB connector on the back of the print server and into the USB connector on the printer. Caution! Unsupported USB Devices include: - HP 4135A Jetdirect Connectivity Card - any USB hub - any USB-to-parallel converter - any USB cable extender HP Jetdirect en3700 fast ethernet external print server 2-3
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Chapter 2 Installing the print server 3. Plug the DC power cord from the power module—shipped with the print server—into the power connector on the back of the print server. Plug the power module into a power outlet. Caution! Do not use the power module shipped with your print server with any other products! 4. Verify the print server’s LEDs: The 10 or 100 LED on the rear end of th e print server lights green to indicate the connection speed. 2-4 User Guide
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Chapter 2 Installing the print server The power/status LED on the top front begins blinking and within 15 seconds is solid green, to indicate the server passed its self-test. A solid green USB LED on the top front indicates a good USB connection, as illustrated above. If your LEDs are not solid green, refer to chapter 4, Troubleshooting. 5. Verify the connection with the printer by printing a configuration (test) page: Briefly press and release the test button on the back of the print ser
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Chapter 2 Installing the print server 2-6 User Guide
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Chapter 3 Configuring and managing the print server on your network This section introduces the tools you can use to configure and manage your print server, and the protocols you can set up. Basic configuration, as part of the installation process Changing and managing the configuration List of protocols for printing and managing Useful techniques: - Printing a configuration page - Setting a new IP address - Sesetting to factory-default settings Basic configuration Set up each
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Chapter 3 Configuring and managing the print server on your network This basic procedure involves installing printer drivers and other software, configuring network parameters, and setting up the print path. You will use the installation software on either the CD-ROM supplied with your printer or on the HP Jetdirect CD-ROM supplied with your print server, depending on your printer model. This is explained in the software instructions on your Quick Start Guide poster supplied with your print
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Chapter 3 Configuring and managing the print server on your network You use your standard web browser for access to the embedded web server’s functions. Open your browser and enter the print server’s IP address as the URL. (Most browsers will take a simple IP address; if yours doesn’t, insert http:// before the IP address.) If you don’t know your print server’s IP address, print a configuration page. The IP address will be listed in the TCP/IP section. The embedded web server’s screens shoul
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Chapter 3 Configuring and managing the print server on your network DLC/LLC: Can be enabled or disabled; otherwise there are no parameters to set on the Jetdirect module. AppleTalk: Printer Name and Printer Zone parameters can be set up using the HP LaserJet Utility for MacOS. SNMP: (Simple Network Management Protocol) used with your configuration and management tools. The Jetdirect-specific MIB (Management Information Base) is MIB-II compliant; it is available upon request from HP Sup
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Chapter 3 Configuring and managing the print server on your network If you are changing to an address on the same IP network: 1. Open your browser and enter the print server’s current IP address as the URL. (You may need to precede it with http://). If you don’t know the current IP address, find it by printing a configuration page. 2. Click on the Networking tab in the page that then appears in the browser. 3. On the Networking page, make sure that TCP/IP is selected. 4. Set the IP Configur
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Chapter 3 Configuring and managing the print server on your network Performing a cold reset (to factory defaults) Once you configure the print server, the configuration settings are retained in memory unless you manually reset them to factory defaults, as follows: 1. Unplug the power module from the back of the print server. 2. While holding down the test button on the back of the print server, plug the power module back into the print server and continue to hold down the test button for abou
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Chapter 4 Troubleshooting Help-yourself troubleshooting For information to solve problems and get your print server working, refer to the Troubleshooting section in the HP Jetdirect CD-ROM en3700 User Guide for interactive step-by-step troubleshooting procedures. Interpreting the configuration page The configuration page (also called a self-test page or configuration plot) for a print server displays messages, network statistics, and status for the print server. To print a configuration page
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Chapter 4 Troubleshooting 4-2 User Guide
