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CheXpress® CX30 User’s Manual_Rev 020309
CheXpress ® CX30
Small Business Remote Deposit Check Scanner
User Manual
February 2009
Rev. 020309
1
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CheXpress® CX30 User’s Manual_Rev 020309 TABLE OF CONTENTS CheXpress® CX30 Equipment…......................................................................................3 About the CheXpress® CX30 Scanner…………………….……………….........................4 CheXpress® Installation...................................................................................................6 Installing the Ink Jet Cartridge…………………………………………………......................7 Install
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CheXpress® CX30 User’s Manual_Rev 020309 CheXpress® CX30 Equipment CheXpress® CX30 Equipment Checklist The CheXpress® CX30 package USB cable CX30 includes the following pieces: CheXpress® CX30 scanner unit USB 2.0 cable 100v-240v -50/60 hz Voltage Sensing, external power supply HP inkjet cartridge (Optional feature) Entry tray Power supply & Inkjet cartridge Power Cord CheXpress® CX30 System Requirements The following PC
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CheXpress® CX30 User’s Manual_Rev 020309 Radio Frequency Interference The CheXpress® CX30 generates, uses, and can radiate radio frequency energy. If the unit is not installed and used properly, that is, in strict accordance with the instructions in this manual it may cause harmful interference to radio communications. It has been tested and found to comply with the limits for Class B digital devices pursuant to Subpart J of Part 15 of FCC Rules, which are designed to prov
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CheXpress® CX30 User’s Manual_Rev 020309 Features of the CheXpress® CX30 Outside the CheXpress® CX30 Fig. 1 Top Cover Entry Pocket Entry Tray Exit Door (Shown in the closed position) LED Status Indicator Locking Tabs Reset Button Exit Door (Shown in the open position) 5
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CheXpress® CX30 User’s Manual_Rev 020309 Bottom View of the CheXpress® CX30 Fig. 2 Power Connector USB Port Cable Channels CheXpress® CX30 Installation Un-Boxing the CheXpress® CX30 Step 1: Lay the box on it’s side and slide out the packaing and scanner. Lift off the top plastic insert (USB cable is inside), then lift the scanner from the bottom insert. Fig. 3 USB Cable (Inside / on top of plastic insert) Scanner wrapped Inkjet Cartridge Power Supply
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CheXpress® CX30 User’s Manual_Rev 020309 3. Connect the power cord for the external power supply to the power supply and then plug in the connector into the bottom access, but do not connect to the power source until the driver has been loaded. 4. Connect the USB cable by plugging it into the bottom access port. 5. Note: Route the two cords through any of the three cable channels to provide the best routing for you environment. 6. Make sure the CheXpress® CX30 is unplugged
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CheXpress® CX30 User’s Manual_Rev 020309 5. Insert the nozzle end of the cartridge into the cradle (Fig. 5) in the scanner and slide forward while keeping the reservoir end of the cartridge tilted slightly upward. 6. Push the cartridge downward until it snaps into position. The cartridge should be level to the baseplate when fully seated. Replace the top-center scanner cover. Note: If the scanner has to be transported by common carrier from one place to another or extend
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CheXpress® CX30 User’s Manual_Rev 020309 Install the Demo Software Program (Download from the Digital Check web site if you did not have an Install CD. If you did, check the Desktop for the ScanLite icon. Use the ScanLite program for testing the scanner and during the cleaning process) Look for the ScanLite and ScanBest programs on the web site. Select: http://www.digitalcheck.com/integration_support/drivers_and_demo_programs The demo software is a basic scan program t
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CheXpress® CX30 User’s Manual_Rev 020309 Fig. 7 The status LED with the ‘Red’ light on. This is the normal state when waiting to be acquired and indicates a good USB and power connection. The standard sequence for the status LED is: 1. When the scanner is powered on and the USB cable is connected, the LED will light up ‘Red’. This indicates initial power and a PC connection to the scanner. 2. Note: Both ends of the USB cable must be plugged in for the LED light t
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CheXpress® CX30 User’s Manual_Rev 020309 How to Load Checks CX30 – The manual ‘drop & slide’ feeder takes just one check at a time. Use the following directions: 1. Remove all rubber bands, staples, paper clips, pins, etc. 2. Hold the item with the front of the item facing out and away from the scanner (see Fig 8). NOTE: Checks must be inserted flat into the entry tray and slide forward until it stops or is pulled into the scanner. 3. The status LED should mom
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CheXpress® CX30 User’s Manual_Rev 020309 Opening the CX30 Fig. 9 Gently pull out the tabs on the top scanner cover. Lift up on the cover to open. Opening the Camera Door Fig.10 Outer camera door. Pinch latch to pivot door open. The internal path offers a straight through or ‘U’ path and has several doors to provide easy access for removing stuck or damaged documents. The cameras can be easily cleaned by opening the outer camera door. T
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CheXpress® CX30 User’s Manual_Rev 020309 Opening the Internal Path Fig. 11 - Internal path – access door. Open exit door, then open the access door. Fig. 12 Replace the center cover by setting it back on the unit vertically. 13
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CheXpress® CX30 User’s Manual_Rev 020309 Disconnecting the USB and / or Power Cables Fig. 13 The correct way to remove a cable. Fig. 14 INCORRECT removal. When removing or disconnecting the USB or Power Supply Cable from the CheXpress CX30, be sure to pull straight back on the cable and remove as shown in Fig. 13. DO NOT remove the cable by pulling up, vertically or at an angle (See Fig. 14). Doing so can damage the connector. The cables must be removed by ge
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CheXpress® CX30 User’s Manual_Rev 020309 the scanner document track. If feeding problems are still experienced, try cleaning the scanner using a CheXpress® cleaning card and the procedures described within this users guide. Check Images are streaking or fading If you notice either streaking or fading on the images, the scanheads may require cleaning. Refer to the section below on cleaning the scanheads. CheXpress® CX30 Operator Maintenance Cleaning the CheXpress®
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CheXpress® CX30 User’s Manual_Rev 020309 Cleaning the Scanner Cleaning your scanner’s Rollers, Magnetic Head and Camera Faceplates In severe environments where ink and dirt build up rapidly, it may be necessary to clean the scanner rollers and magnetic read head, and document track every six to twelve months. This simple maintenance will dramatically improve the reliability of your scanner over its useful life. Scanner Cleaning Supplies (to order ca
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CheXpress® CX30 User’s Manual_Rev 020309 Cleaning Steps 1. You should remove the center cover to blow out the path. Lift up on the top- center cover. 2. Blow out the entire path, including the dust collection bin under the front scanhead. Insert a new CheXpress® cleaning card in the entry pocket. 3. Open the imaging application or ScanLite and initiate feeding. You may need to nudge the card to get it to grab Opening & Cleaning Scan-Head Steps
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CheXpress® CX30 User’s Manual_Rev 020309 Common Error Codes From The Scanner Common Error Codes 216 Mis-Feed (The document failed to enter the path on time). • Remove the document and re-insert it. • Check for bent or excessively curled leading edges and straighten as needed. • If they continue to get -216 errors, this might indicate that; o The entry drive rollers may be dirty o Something may be lodged in the path -220 Document Stopped in the path or did not ex
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CheXpress® CX30 User’s Manual_Rev 020309 -125 No Scanner (The scanner was not found while attempting to initialize the scanner) • The status LED must be ‘Red’ for the application to acquire the unit. • Check the USB cable connections or try a different cable. • Try a different USB port. • Verify that the PC has the proper drivers and the scanner firmware file is installed. • Look in Device Manager for TS Device There are other helpful documents available in PDF format on
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CheXpress® CX30 User’s Manual_Rev 020309 Frequently Asked Questions How many checks per minute should my CX30 scan? The CX30 is a manual feed scanner and its performance is dependent upon the operator. The CX30 has a rated speed of aproximately 30 documents per minute (DPM) in scan and return mode. Actual throughput will vary depending on the PC configuration, physical size of the items scanned, mode of operation, Pass Thru, Scan & Return, or Scan- Park & Return and ultima
