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®
SoundPoint IP 501 SIP
USER GUIDE
Sel
Forward
Del
Conference
Transfer
Menu
Call Lists
Voice Mail
1 2 3
Speed Dial
ABC DEF
Do Not Disturb
Time & Date 4 5 6
GHI JKL MNO
Redial
7 8 9
Hold
PQRS TUV WXYZ
0 #
*
OPER
User Guide
®
SoundPoint IP 501 SIP 2.2
July, 2007
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Contents Introduction................................................ 1 Parts.List.................................................... 1 ® Installing.SoundPoint .IP.501.SIP................... 2 Connecting Network and Power Source ................................2 Connecting the Handset and Optional Headset ....................3 Attaching the Base .................................................................3 Features..................................................... 4 Key.Descriptions....
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Shared Lines ........................................................................15 Voicemail .............................................................................16 Distinctive Ringing / Call Treatment .....................................16 Multilingual Support (Localization) .......................................17 Phone Reboot ......................................................................17 Optional.Features...................................... 18 Text Messaging .......
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Introduction ® Thank you for choosing the SoundPoint system administrator that your network IP 501 SIP, a full-duplex, hands-free is prepared for configuring your Sound- ® phone. This unit provides business Point IP 501 SIP phone. As well, be telephony features and functions such as sure to read the Parts List, and the Safety Multiple Call Appearances, Call Hold, Notices section in this guide before you ® Transfer, and Conference over an IP set up and use the SoundPoint IP 501 SIP networ
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® Installing.SoundPoint .IP.501.SIP ® This section provides basic installation The SoundPoint IP 501 SIP User Guide instructions and information for obtaining includes regulatory compliance informa- the best performance with the Sound- tion that your system administrator should ® Point IP 501 SIP phone. If you require review can also be found at http://www. additional information or assistance with polycom.com. your new phone, please contact your sys- tem administrator. Connecting Network an
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Connecting the Handset and Optional Headset 1. Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the (Optional) phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. LAN PC HEADSET HANDSET Attaching the Base 1. Place all cords in the recessed area 2. Align t
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Features Line/Speed Dial Keys Use these keys to activate up to three lines or speed dials that can be assigned to your phone. Display Control Keys Speakerphone Use the arrow keys to scroll through the Microphone Mute displayed information. S Se el l Use the Sel key to select a field of displayed data Headset and the Del key to D De ell Directories delete it. Applications Feature Keys Menu Access important features Call Lists ABC DEF Messages using these keys. Soft Keys 1 2 3 1 2 3 Con
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Key.Descriptions Feature Key Description Allows for hands-free communication during calls. S Se el l S Se el l S Se el l Mutes audio transmission locally during calls. Del Del Allows users to place and receive calls through an optionally con- Directories Del Sel Del Sel S Se el l S Se el l Directories Sel Del Sel Del nected headset. Sel Sel S Se el l Directories Applications Applications Line or Speed Dial keys. Menu S Se el l Applications Menu Call Lists Del S D Se e el ll Menu D De ell D De el
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® Using.SoundPoint .IP.501.SIP Placing a Call During a call, you can alternate S Se ell Using the Handset: between handset, headset, or hands-free modes by pressing the 1. To obtain dial tone, pick up the handset. or keys, or picking up 2. Dial the desired number. D De ell S Se ell C Do irn efce to re rn iecs e the handset. Services Menu Using Hands-Free Speakerphone Mode: D De ell Call Lists D Co irn efce to re rn iecs e ABC DEF Messages 1. With the handset on-hook, press any as- 1 2 3 1
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Answering a Call S Se el l Using the Handset: Pick up the handset. D De el l C Do irn ef c e tr o e rn ie cs e Using Hands-Free Speakerphone Mode: Press or with the handset on hook Services S Se el l Menu press the line key ( ) opposite the Call Lists incoming call, or the Answer soft key . S Se el l Incoming calls may be ignored ABC DEF S Se el l Messages 1 2 3 1 2 3 by pressing the Reject soft key or Buddy Status ABC DEF Using the Headset: Do Not Disturb during ringing. Note D De el l G
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S Se el l Microphone Mute During a call, press . The LED on the You can still hear all other parties while SeS l el S Se el l phone lights up and a flashing microphone Mute is enabled. on the display indicates that the other party D De el l To turn off Microphone Mute, press C Do irn ef c e tr o e rn ie cs e Del Del (parties) cannot hear you. again. Directories Services Menu Microphone Mute applies to all modes: Directories Menu D De el l C Do irn ef c e tr o e rn ie cs e Menu handset, h
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Sel Sel Del Del Directories Applications Menu Call Lists ABC DEF Messages 1 2 3 1 2 3 Sel Sel Conference Transferring a Call ABC DEF Do Not Disturb GHI JKL MNO the transfer. This can be done as Transfer 4 5 6 1. During a call, press or the 4 5 6 soon as the ringback sound is heard GHI JKL MNO Trnsfer soft key (the active call is PQRS TUV WXYZ Del Del Redial or you can wait until the third party Directories placed on hold). 7 8 9 H Ho olld d 7 8 9 answers and talk to them before 2. Dial t
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Call Forwarding You can configure your phone so that all incoming calls are forwarded to another Call forwarding is not available on shared party (known as static forwarding). You lines. can also forward calls while the phone is This feature is local to the phone, and may ringing (known as dynamic forwarding). be overridden by call server settings. For more information, contact your system All incoming calls can be forwarded to administrator. another party while Do Not Disturb is enable
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S Se el l D De el l C Do irn ef c e tr o e rn ie cs e Services S Se el l Menu Call Lists ABC DEF Messages 1 2 3 1 2 3 Do Not Disturb Buddy Status D De el l ABC DEF D Co irn ef c e tr o e rn ie cs e Do Not Disturb Press to prevent the phone from (Optional) If multiple lines are in use, GHI JKL MNO My Status 4 5 6 ringing on incoming calls. A flashing icon Do Not Disturb can be set on a line- 4 5 6 Services GHI JKL MNO and text on the display indicates that Do Not by-line basis. Contact your s
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S Se el l D De el l D Co irn ef c e tr o e rn ie cs e Services Ring Type 5. Press Menu or the Exit soft key S Se el l Call Lists to return to the idle display. Many ring types are available. You ABC DEF Messages 1 2 3 can select different rings to distinguish 1 2 3 See also Distinctive Ringing / Buddy Status ABC DEF between lines or to have a different ring Call Treatmen Do Not Dist tu. rb GHI JKL MNO from your neighbor’s phone. My Status 4 5 6 D De el l 4 5 6 C Do irn ef c e tr o e rn ie c
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2. Press Add to enter another contact 4. Enter the Contact number. This into the phone’s database or high- is a required field and it must be light an existing entry then press unique (not already in the direc- Edit. tory). 3. Enter first and/or last name from 5. Speed Dial Index, Ring Type and the keypad. Press the 1/A/a soft Divert Contact may be left blank. key to select between numeric Sel Sel 6. Use and to switch between and upper/lower case alphanu- Enabled and Disabled settings fo
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Multiple Lines ® Your SoundPoint IP 501 SIP can support up to three lines, each associated with its own line key. S Se el l Lines can be configured for private or shared lines. D De ell Directories Typically, the top-most line key is reserved Services for the principal Directory Number (DN) of Menu Call Lists the phone. Depending on how your phone is ABC DEF Messages 1 2 3 1 2 3 configured, the display could resemble one of the Conference ABC DEF Do Not Disturb GHI JKL MNO screens shown:
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Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. This is useful if there is an active call and an incoming call arrives on the same line. In S Se el l the example shown, extension 9301 is in an outbound call with 9304. The second figure D De ell Directories shows an incoming call from extension Sel Services 9305. To answer this incoming call, put the Menu original call on Hold or press the key. Call Lists ABC DEF Messages 1 2
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Voice Mail Received messages will be indicated by a A stutter dial tone in place of normal dial S Se el l flashing Message Waiting Indicator LED tone is used to indicate that one or more on the front of the phone and a visual voice messages are waiting at the message notification on the display. center. D De el l Individual line indicators reflect voice or D Co irn ef c e tr o e rn ie cs e text messages left on that line (useful if multiple lines are in use). Services Menu To listen to voic
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S Se el l S Se el l Multilingual Support (Localization) D De el l D Co irn ef c e tr o e rn ie cs e Many languages are supported by the phone. To change language: Services D De el l C Do irn ef c e tr o e rn ie cs e 3. The display will change to the 1. Press Menu and select Settings, language of your choice. Call Lists Basic, Preferences, Language. ABC DEF 4. Exit to the idle display by pressing Services 2. Scroll through the list of a Messages vailable 1 2 3 1 2 3 . Menu Buddy Status lang
