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MPC and RRC
Raritan Multi-Platform Client
and Raritan Remote Client
User Guide
MPC Release 5.0.3 and RRC Release
4.66
For Use with Raritan's Dominion and IP-Reach products
Copyright © 2007 Raritan, Inc.
MPC_RRC-0H-E
December 2007
255-80-5223
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This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. © Copyright 2007 Raritan, Inc., CommandCenter®, Dominion®, Paragon® and the Raritan company logo are trademarks or registered trademarks of Raritan, Inc. All rights reserved. Java® is a registered trademark of Sun Microsystems, Inc. Internet Exp
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Contents What's New in the MPC and RRC User Guide 6 Chapter 1 Introduction and Installation 7 Use with Raritan Products ..................................................................................................................7 Minimum System Requirements ........................................................................................................8 Note to CC-SG Users.......................................................................................................
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Cont ents Single Mouse Mode / Dual Mouse Mode.........................................................................................54 Automatic Mouse Synchronization........................................................................................56 Mouse Synchronization Options............................................................................................56 Screen Modes ....................................................................................................
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Contents Tools Options ...................................................................................................................................110 General Options (RRC Only)...........................................................................................................113 Chapter 5 Installing and Launching Standalone MPC 115 Windows .......................................................................................................................................
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What's New in the MPC and RRC User Guide The following sections have changed or information has been added to the User Guide based on enhancements and changes to the equipment and/or user documentation. • Import/Export Keyboard Macro Definitions (on page 103) - Newly added functionality. • Launching MPC from a Web Browser (on page 12) - Updated with information on using Alt + Tab to toggle between windows on local systems. • Keyboard Macros (on page 64) - Information on using macros
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Chapter 1 Introduction and Installation Raritan Multi-Platform Client (MPC) and Raritan Remote Client (RRC) are graphical user interfaces for the Raritan Dominion KX and IP-Reach product lines, providing remote access to target servers connected to Raritan KVM over IP devices. Non-Windows users must use Raritan Multi-Platform Client, and Windows® users running Internet Explorer must use Raritan Remote Client. In This Chapter Use with Raritan Products .................................
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Minimum System Requirements Minimum System Requirements The minimum system requirements for the Raritan Multi-Platform Client and Raritan Remote Client are: • CPU Speed: 1.0 GHz • RAM: 512 Mbytes Note: Running the client software on system configurations below either of these specifications may impact performance and result in errors. Note to CC-SG Users If you are using Dominion KX II in a CC-SG configuration, do not use the CC-SG proxy mode if you are also planning to use the Mul
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Chapter 1: Introduction and Installation Although no actual problems have occurred when Java caching is turned on, some non-impacting Java exceptions have occurred with the caching turned on. Generation of these Java-exceptions can appear in the Java Applet Console window, and may degrade performance. For Linux/UNIX environments, the Java Control Panel is located in the JRE's bin directory; the location varies based on where JRE was installed by your Linux/UNIX administrator. Tip: It
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Minimum System Requirements a. From the General tab, click the Settings button in Temporary Internet Files. The Temporary Files Settings dialog opens: b. Click the View Applets button. The Java Applet Cache Viewer opens: c. Clear the Enable Caching checkbox. d. Click OK. 4. To clear the Java cache: 10
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Chapter 1: Introduction and Installation a. From the Temporary Files Settings dialog, click the Delete Files button. The Delete Temporary Files dialog opens: b. Click OK. MPC Supported Browsers MPC supports the following browsers: • Internet Explorer 6 and 7 • Firefox® 1.5 and 2.0 • Mozilla® 1.7 • Safari 2.0 Raritan Multi-Platform Client (MPC) Supported Operating Systems When launched as web applet or as a standalone application, MPC allows you to reach target servers via di
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Raritan Remote Client (RRC) Launching MPC from a Web Browser Important: Regardless of the browser you use, you must allow pop-ups from the Dominion device's IP address in order to launch MPC. 1. To launch MPC from a client running any supported browser, type http://IP-ADDESS/mpc into the address line, where IP-ADDESS is the IP address of your Raritan device. MPC will launch in a new window that does not contain a menu bar, tool bar, scroll bar, or address bar. Work in this window and t
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Chapter 1: Introduction and Installation Most users access RRC via Internet Explorer, while other users, particularly those operating over a modem connection, invoke RRC standalone. Both options are detailed below. Modem use is not supported with Raritan's Dominion KX101. Launching RRC from a Web Browser Your IP-Reach and Dominion units feature Web browser-access capabilities and can provide a connection from any Windows-based Remote PC running Microsoft Internet Explorer 6.0. Secu
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Raritan Remote Client (RRC) Note: IP-Reach and Dominion units ship with the default IP address of 192.168.0.192. Please note that an IP address must be used. Hostnames are not currently supported. 2. You will be redirected to an HTTPS (128-bit) secure Web page so you can launch RRC. 14
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Chapter 1: Introduction and Installation 3. Depending on your browser and its security configuration, you may see any or all of the following dialog boxes, confirming access and launch of an externally-provided program. Click Yes to advance through any of these prompts. 15
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Raritan Remote Client (RRC) Removing RRC from the Browser Cache To remove RRC from your browser cache for any reason, follow the standard procedure for your Web browser software. Directions for Internet Explorer v6.0: 1. If you have used RRC recently, exit all instances of Internet Explorer, and restart Internet Explorer. 2. On the Internet Explorer Tools menu, click Internet Options. 3. When the Internet Options dialog box appears, click on the General Settings tab, and click
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Chapter 1: Introduction and Installation Installing and Launching Standalone RRC Note: This step is optional. IP-Reach or Dominion can be accessed from a Remote PC either by installing RRC software or by launching RRC via Web browser. Accessing IP-Reach or Dominion via Web browser does not require any software installation on the Remote PC. This section lists the steps required to invoke RRC using standalone software, which may be useful for accessing IP- Reach or Dominion via modem or
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Chapter 2 Operation In This Chapter Window Layout .......................................................................................... 18 Connection Profiles..................................................................................... 19 Connection Info........................................................................................... 31 Navigator..................................................................................................... 33 Toolbars and Shor
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Chapter 2: Operation RRC Interface The RRC window is almost identical to the MPC window. Connection Profiles Connection profiles store important information about your Raritan device, such as IP address, custom TCP ports, preferred compression settings, and custom security keys. A profile is required to access devices outside your subnet and to access devices using dial-up connection. Through profiles, you can set up personalized connections; these profiles are not shared among o
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Connection Profiles • For automatically discovered devices, right-click on the device name in the Navigator and select Add Profile from the shortcut menu. • For other devices, select Connection > New Profile. The Add Connection window opens. Options are organized into three tabs. 1. Update the Connect tab: • Description: Type a meaningful description (up to 32 characters, alphanumeric, special characters (on page 136) allowed). This description identifies the Raritan device in the N
