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Xerox Document Services Platform Series
Common Controller
System Guide
701P40211
Version 3.7
April, 2003
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Xerox Corporation Global Knowledge and Language Services 800 Phillips Road Building 845-17S Webster, New York 14580 USA © 2003 Copyright by Xerox Corporation. All rights reserved. Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or judicial law hereinafter granted including without limitation, material generated from the software programs that are displayed on the screen such as styles, templates, icons, screen displ
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Table of Contents 1. Introduction 1-1 About this guide 1-1 Contents 1-1 Conventions 1-2 Customer Support 1-2 2. Gateway Configuration 2-1 Internet Services (HTTP) Gateway Configuration 2-1 IPP Gateway Configuration 2-2 Simple Network Management Protocol (SNMP) Configuration 2-3 Configuration variables 2-4 Printer and job messages 2-5 SNMP MIB Support 2-5 NDS Setup 2-7 3. Backup and Restore 3-1 Backup 3-1 Restore 3-2 Xerox Backup and Restore (XBR) Utility for a DP100/115/135/180 EPS System3- 3 Ba
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TABLE OF CONTENTS Security Setup 4-4 DocuSP 3.7 security changes 4-4 Using the High security setting 4-5 User and File-level changes 4-7 User level 4-7 Solaris file permissions secured 4-8 Network and name service changes 4-8 Disabling secure name service databases 4-8 Multicast routing disabled 4-8 OS and host information hidden 4-8 Sendmail daemon secured 4-8 Network parameters secured 4-9 Executable stacks disabled 4-9 NFS port monitor restricted 4-9 Remote CDE login disabled 4-9 DocuSP route
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TABLE OF CONTENTS Quick reference 4-19 5. Printing 5-1 First In/First Out (FIFO) Printing 5-1 Controller settings for limited FIFO scheduling/printing 5-1 Enable/Disable FIFO Job Scheduling 5-2 ASCII and PCL Printing Utility 5-4 Impact on DocuSP printers 5-4 setpclcontrol Utility 5-4 Set lp/lprcopycount utility 5-5 Socket Gateway Configuration Utility: setVPSoption 5-6 TIFF files 5-7 TIFF orientation 5-7 Performance considerations 5-7 Supported TIFF tags 5-8 MICR Enablement 5-9 Using VIPP 5-10 P
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TABLE OF CONTENTS Non Resident Fonts 7-6 Font substitution 7-7 8. Accounting and Billing 8-1 Accounting 8-1 Auto exporting accounting log 8-1 Accounting exported values 8-1 Accounting file fields 8-2 Billing 8-9 Billable Events 8-9 Billing Meters 8-10 9. Troubleshooting 9-1 Calling for service 9-1 Declared faults 9-1 Printer fault 9-2 Job fault 9-2 Undeclared faults 9-2 Client problems 9-3 Windows problems 9-3 Macintosh problems 9-3 DigiPath problems 9-4 GUI problems 9-4 Print Quality problems 9
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TABLE OF CONTENTS Restart DocuSP software without rebooting 9-11 Productivity and performance problems 9-11 Problems when saving a job 9-11 Printing system logs 9-12 all_jobs_log 9-12 system_log 9-12 status_log 9-12 ep_exception_log and ep_primary_log 9-13 Printing the system logs 9-13 Printing the accounting log 9-14 Rebooting and restarting 9-14 Loading XJDC/Unix 9-15 Configuring XJDC/Unix 9-16 XJDC Hints and Tips 9-16 Output files 9-17 Properly ejecting a diskette from the Diskette drive on a
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TABLE OF CONTENTS Variable data 10-4 Image Quality 10-5 Job Printing Hints 10-6 Skipped Pitches 10-6 PCI Channel Interface PWB Trace Capture Procedure 10-7 Perform a Trace 10-7 Export the trace file to floppy 10-8 vi SYSTEM GUIDE
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TABLE OF CONTENTS SYSTEM GUIDE vii
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TABLE OF CONTENTS viii SYSTEM GUIDE
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1. Introduction The System Guide provides the information needed to perform system administration tasks for configuring and maintaining the Xerox Document Services Platform (DocuSP) for printing systems. About this guide This guide is intended for Network and System Administrators responsible for setting up and maintaining Xerox printers with DocuSP software. Users should have an understanding of the Sun workstation and be familiar with Solaris and basic UNIX commands. This includes the
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Introduction System Guide Hints and Tips Conventions This guide includes the following conventions Angle brackets - Variable information that is displayed on your screen is enclosed within angle brackets; for example, “Unable to copy .” Square brackets - Names of options you select are shown in square brackets; for example, [OK] and [Cancel]. Notes are hints that help you perform a task or understand the text. Notes are found in the following format: NOTE: This is an exam
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2. Gateway Configuration Setting up the HTTP and SNMP gateways cannot be accomplished through the graphical user interface and must be set using the gwConfig utility through a UNIX Terminal window. The IPP gateway is configured using the DocuSP interface. Internet Services (HTTP) Gateway Configuration Perform the following to configure the HTTP gateway: 1. Start the configuration utility. Type ./ gwConfig. NOTE: Refer to the instructions in the section, IPP Gateway Configuration for informa
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Gateway Configuration System Guide 8. When complete, close the Terminal window and select System, Restart on the DocuSP user interface. IPP Gateway Configuration Perform the following to configure the IPP Gateway. 1. On the DocuSP Controller, open a new terminal window and login as root 2. Type csh and press . 3. Type cd /opt/XRXnps/XRXipp 4. Display a list of the directory contents by typing ls. The file gwConfig should be displayed. 5. Type ./gwConfig and press . 6. The gat
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System Guide Gateway Configuration 10.When asked to accept the values and update the configuration, enter y for yes. The configuration utility exits. Simple Network Management Protocol (SNMP) Configuration To configure the SNMP configuration, follow the instructions for configuring the HTTP Gateway in the previous section. SNMP provides you with the status of network devices. If you are familiar with SNMP manager, you may want to configure the SNMP gateway using gwConfig and the information
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Gateway Configuration System Guide Configuration variables Of the many parameters that are available for SNMP configuration, only the ones of common interest to Xerox customers are shown in the following table: Table 2-1. Value Default Parameter Name Description Range Value CommandLine Turn on/off the following flags: –l: logging to SNMP_DEBUG_LOG –w: logging to window Printer operator The name of the printer operator String (0...127) Printer administrator The name of the printer St
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System Guide Gateway Configuration Printer and job messages SNMP can broadcast messages about the printer and the jobs on the system. Printer messages may announce that the printer is idle, printing, or out of paper. Job messages announce that jobs are pending, processing, or completed. Other job related information may include the job owner’s name, the job quantity, the job identifier, etc. NOTE: ”Forwarding” is not a job state that is broadcast by the controller; therefore, job forwardi
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Gateway Configuration System Guide 42jobmtc - XEROX-SIMPLE-JOB-MGMT-TC 43jobman - XEROX-SIMPLE-JOB-MGMT-MIB 50commtc - XEROX-COMMS-ENGINE-TC 51comms - XEROX-COMMS-ENGINE-MIB 52conftc - XEROX-COMMS-CONFIG-TC 53config - XEROX-COMMS-CONFIG-MIB 58svctc - XEROX-SERVICE-MONITORING-TC 59svcmon - XEROX-SERVICE-MONITORING-MIB 93pidtc - XEROX-PRODUCT-ID-TC The following is a list of MIBs that are supported: RFC 1213 MIB file – The system Group – The Interface Group – The at (address tr
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System Guide Gateway Configuration – The Marker Colorant Group – The Media Path Group – The Interpreters Group – The Channels Group – The Console Group – The Alerts Groups Xerox General MIB file (uses only the 06gentc and 07gen files) – The xcmGen Base Group – The xcmGen Trap Client Group – The xcmGen Trap View Group NOTE: The other files in Xerox General MIB are not supported. NDS Setup When using Novell Netware, a preferred server needs to be set for environments where there is more than
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Gateway Configuration System Guide 2-8 Common Controller
