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Dialer
Installation & User’s Guide
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Contents GETTING STARTED .......................................................... 3 HOW THE DIALER WORKS........................................................ 3 INSTALLING THE DIALER ................................................ 4 SETTING UP THE DIALER................................................. 6 LEARNMODE......................................................................... 6 ADVANCED LEARNMODE: ADDING KEYS....................................... 8 LEARNMODE TIPS ................
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Getting Started Thank you for purchasing our dialer. Before you begin installing it, you should read the section below. How the Dialer Works The dialer simplifies using calling cards by dialing all the extra numbers automatically. When you first install the dialer, or when you get a new prepaid phone card, you set ™ up the dialer using LearnMode . You can use the dialer in one of two basic ways: 1) Automatic Mode: If you want the dialer to automatically route all North American or international
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Installing the Dialer First, find a suitable location for the dialer. This location needs two things: • A standard phone jack connected to the phone line you want to use for your dialer. It’s okay if there’s something plugged into that jack, since the dialer has an extra jack for that situation. (The dialer should not be used on a phone line that has ADSL service for high-speed Internet access.) • An electrical outlet near the phone jack for plugging in the dialer’s power cube. This power outlet
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Dialer Phone Jack Power Cube 2 1 Dialer Cord (short) Note: If the dialer’s LED remains on solidly (i.e., does not blink), plug the dialer cord into the dialer’s phone jack 1. This is very important. If you’d like, you can mount the dialer on your wall using the self-adhesive pad provided, or you can use screws if you prefer. To use the self-adhesive pad, peel off the tape on both sides of the pad, stick the pad to the bracket on the slightly smaller side with holes, and then attach the bracket
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Setting Up the Dialer If you want to share your dialer among people who will use different calling cards, please read the section Advanced LearnMode (page 8) for instructions on how to set up dialer keys. Otherwise please read about LearnMode below. LearnMode You only have to do LearnMode once for each calling card. The dialer will route all appropriate numbers once you have completed LearnMode. You may use your calling card in one of three ways. • If you will use your calling card for North Ame
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Your dialer is now ready to route all North American toll calls. Now you can make prepaid calls using your dialer by coming off-hook and dialing * where is a long distance number, 1 followed by 10 digits. If you have any trouble, please see LearnMode Tips on page 9. If you want to use your dialer for calls going outside North America, please continue below. If you don’t, please go to the Settings section on page 11. Calls Going Outside North America To set up LearnMode for t
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Advanced LearnMode: Adding Keys You can define privacy keys in Advanced LearnMode. Keys configure the dialer so that only people who know the keys can use the dialer. Roommates with different calling cards can share a single dialer if each roommate has his or her own key. Keys are also convenient if you want to use different calling cards to dial different countries. You can assign a different key for each card you use. Once you program a key, the dialer will only route calls after someone enter
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If you want to make calls outside North America, teach the dialer how to dial the number in Advanced LearnMode as follows. (You can use the same key you used for calls to North America, if you want to). Keys are two-digit numbers. You may use any two digit number from 00 to 99. Keys may not contain * or #. 1. Take your phone off-hook 2. Press # 0 3. Wait for dial tone 4. Make a call outside North America using your calling card 5. Listen for two confirmation beeps 6. Let your call go thr
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extra after the end of each prompt, and dialing each number smoothly, without long pauses. If you only want to set up your dialer, but don’t want to complete your call, you can hang up after you hear the acknowledgment beeps. 10 Dialer Installation & User’s Guide
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Settings In this section we tell you how to go into and use AutoRoute Mode, and how to vary the loudness or length of the DTMF tones generated by your dialer. If you don’t care about these things, please go to Using Your Dialer on page 15. In AutoRoute Mode, the dialer routes calls without your needing to dial a * first, as long as the type of toll call – North American or international—has been programmed into the dialer using LearnMode. This mode is good if you want to make sure that these tol
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Example: If your local area code is 555, take your phone off-hook and enter #94 555 ##. After getting this command, the dialer will no longer auto- route calls within your local calling area. (Note: your local calling area may include from one to about ten area codes. You only have to enter your own area code. The dialer knows all the other area codes in your local calling area.) Note: If you skip this step and you will use the dialer to auto-route North American domestic calls, you must be sure
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area codes that includes all area codes in your local telephone area called a “LATA.” The dialer does not route to these area codes. If you want to add to the list of area codes that the dialer won’t route to (will pass through), take your phone off- hook and dial #6 #### where are the area codes that you want the dialer to pass through. For example: #6 212 # 408# 314 ## You may enter up to three area codes with each command. You can enter the command multiple times to pass
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Dialer Tone Settings The dialer dials by generating DTMF tones. You can adjust the DTMF tone volume and tone length to please you. However, if you make the tones too short or soft, they may not be consistently and reliably detected during dialing. Often you can make just the first tone of each number longer or louder, to make detection more reliable. If you don’t want to change the DTMF tone settings, please turn Using the Dialer to on page 15. Tone Volume: To control the volume, go off-hook an
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Using the Dialer When you place a call that should be routed, the dialer listens to the digits you have dialed and stores them. When the dialer is storing those dialed digits, they sound very soft because the dialer is preventing them from being heard by your local telephone office. When you have finished dialing, the dialer will route the call by adding appropriate digits, if any, to the digits you’ve dialed. When the dialer finishes dialing, it waits passively on the phone line for you to star
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The dialer may need to generate fairly loud tones to work with some calling cards, so you may want to hold the phone away from your ear when the dialer is dialing. The dialer tone volume is adjustable, as discussed on page 29 in the Settings section. You should also be aware that your off-hook phone puts room noises into the dialer’s circuitry, which can make it harder for the dialer to hear voice prompts. If you are in a noisy room, or if you need to speak to someone, you can overcome this prob
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Frequently Asked Questions Q: When I dial, why do the dialed digits sometimes sound soft? A: When the tones are soft, the dialer is storing dialed digits while preventing them from being heard by the central telephone office. If the tones were loud, the central phone office would hear them and get confused. Q: Why isn’t the dialer routing my calls? A: There are a number of possible reasons: 1.) Did you program the dialer in LearnMode? 2.) Are you in AutoRoute Mode? If not, are you dialing a * be
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7.) The dialer is not powered up. Check that the dialer’s light flashes when your phones are all on-hook. 8.) Is the dialer’s light on all the time when your phones are on-hook? If so, the phone line is plugged into the wrong dialer jack. Swap the phone line to the dialer’s other jack. 9.) The dialer isn’t plugged into an appropriate phone jack, or the wrong cord is being used. Please check that the dialer is installed properly. 10.) The dialer needs to dial longer or louder tones. Please see be
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The command # * 7 1 # # tells the dialer to listen for the first voice prompt after the dialer dials the calling card provider’s access code. The command # * 8 1 # # tells the dialer to listen for voice prompts between subsequent numbers. If you use these commands, the dialer will dial before the end of the switch’s voice prompts. The advantage is faster dialing. The disadvantages are 1.) Sensitivity to background conversations, radio, TV, etc. 2.) The * 8 1 command may cause you to miss hearing
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The next time you make a call, the dialer will route the call normally. (* 0 won’t work when keys are enabled). Q: Why do I still see some long distance calls on my phone bill? A: It’s probably because the dialer did not route those calls. Please see the question above. Do you have the dialer in AutoRoute Mode? Even if you do, the dialer typically does not route certain calls including calls that it thinks are local, and calls completed by a directory assistance operator. If you need to route ca
