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Maintenance and Service
Guide
Compaq Presario V5100 Notebook PC
Document Part Number: 407368-001
February 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
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© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The
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Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . .
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Maintenance and Service Guide 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Subcomponents. . . . . . . . . . . . . 3–14 3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16 3.5 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–17 3.6 Mass Storage Devices . . . . . . . . . . . . . . . . .
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Maintenance and Service Guide 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.6 Memory Module . . . . . . . . . . . . . .
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Maintenance and Service Guide vi Maintenance and Service Guide
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1 Product Description The Compaq Presario V5100 Notebook PC offers advanced modularity, Intel® Pentium® M processors, and extensive multimedia support. Compaq Presario V5100 Notebook PC Maintenance and Service Guide 1–1
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Product Description 1.1 Features Numerous references are made throughout this Maintenance and ✎ Service Guide to “full-featured” and “defeatured” computer models. A model is considered to be full-featured if it has 3 Universal Serial Bus ports and the following components: ■ PC Card slot ■ IEEE 1394 port ■ Memory Reader A model is considered to be defeatured if it has only 2 Universal Serial Bus ports and none of the components listed above. ■ Intel Pentium M 2.0-GHz, 1.83-GHz, 1.66-GHz Dual
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Product Description ■ Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ Support for ExpressCard slot ■ External 65-watt AC adapter with 3-wire power cord ■ 12- or 6-cell Li-Ion battery pack ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons ■ Support for the following optical drives: ❏ DVD±RW and CD-RW Double Layer Combo Drive with LightScribe ❏ DVD±RW and CD-RW Double Layer Combo Drive ❏ DVD/CD-RW Combo Drive ■ Connec
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Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information.) 2. Remove the real-time clock (RTC) battery (refer to Section 5.8, “RTC Battery,” for more information.) 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the comput
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Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide 1–5
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Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1–6 Maintenance and Service Guide
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Product Description Table 1-1 Front Components Item Component Function 1 Power light ■ On: Computer is turned on. ■ Off: Computer is off or in hibernation. ■ Blinking: Computer is in standby. 2 Battery light ■ On: A battery pack is charging or is close to full charge capacity. ■ Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light s
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Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components Table 1-2 Right-Side Components Item Component Function 1 Audio-out Connects an optional headphone or (headphone) jack powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR. 2 Audio-in (microphone) Connects an optional stereo microphone. jack 3 ExpressCard slot Supports an optional ExpressCard
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Product Description The external components on the rear panel of the computer are shown below and described in Table 1-3. Rear Panel Components Table 1-3 Rear Panel Components Item Component Function 1 Battery bay Holds a battery pack. 2 Vent Provides airflow to cool internal components. To prevent overheating, do not Ä obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. Maintenance and Service Guid
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Product Description The external components on the left side of the computer are shown below and described in Table 1-4. Left-Side Components Table 1-4 Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer. The security cable is designed to act ✎ as a deterrent, but may not prevent the computer from being mishandled or stolen. 2 Monitor port Connects an optional VGA monitor or projector. 3 S-Video-out jack Connects the video
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Product Description Table 1-4 Left-Side Components (Continued) Item Component Function 4 RJ-45 (network) jack Connects a network cable (not included). 5 Expansion port 2 Connects the computer to an optional expansion product. The computer has only one ✎ expansion port. The term expansion port 2 describes the type of expansion port. 6 USB ports (2) Connect optional USB devices. 7 1394 port Connects an optional 1394a device such as (select models only) a scanner, a digital camera, or a digita
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Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–12 Maintenance and Service Guide
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Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 f1 to f12 keys (12) Perform system and application tasks. When combined with fn, function keys perform additional tasks as hotkeys. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 Combines with other keys to perform fn system tasks as hotkeys. For example, key pressing fn+f7 decreases screen brightness. 4 Windows logo key Displays the Microsoft Windows Start menu. 5 Windows Displays
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Product Description The computer top components are shown below and described in Table 1-6. Top Components 1–14 Maintenance and Service Guide
