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                        EZ Connect
ADSL USB Modem
 High-speed Internet access over existing phone lines
 One RJ-11 ADSL port
 Delivers USB plug-and-play installation
 Supports full-rate DMT connection 
(8 Mbps downstream, 1 Mbps upstream)
 Supports economical G.lite connection
(1.5 Mbps downstream, 512 Kbps upstream)
 Graphic interface for ADSL connection management
User Guide
SMC7003USB V.2                                                                                                                            
                    
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                        EZ Connect ADSL USB Modem User Guide From SMC’s EZ Connect line of feature-rich SOHO solutions 38 Tesla Irvine, CA 92618 April 2003 Phone: (949) 679-8000 Pub. # 150000039500A R01                                                                                                                                                                                                                                                                                                                                  
                    
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                        Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no  responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third  parties which may result from its use. No license is granted by implication or otherwise under any patent or  patent rights of SMC. SMC reserves the right to change specifications at any time without notice. Copyright © 2003 by SMC Networks, Inc. 38 Tesla Irvine, CA 92618 All rights res
                    
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                        LIMITED WARRANTY Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be  free from defects in workmanship and materials, under normal use and service, for the  applicable warranty term. All SMC products carry a standard 90-day limited warranty from  the date of purchase from SMC or its Authorized Reseller. SMC may, at its own discretion,  repair or replace any product not operating as warranted with a similar or functionally  equivalent product, during the applicable 
                    
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                        LIMITED WARRANTY WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS  WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR  REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC’S OPTION. THE  FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN  LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,  EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,  INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND  FITNESS FOR A PARTICULAR PURPOSE. SMC NEITHER ASSUME
                    
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                        COMPLIANCES FCC - Class B This equipment has been tested and found to comply with the limits for a Class B digital  device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  protection against harmful interference in a residential installation. This equipment generates,  uses and can radiate radio frequency energy and, if not installed and used in accordance with  instructions, may cause harmful interference to radio communications. However, there is no  guar
                    
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                        COMPLIANCES Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used  to determine how many devices can be connected to your telephone line. In most areas, the  sum of the REN of all the devices on any one line should not exceed 5.0. If too many devices  are attached, they may not ring properly. Industry Canada Required Information EQUIPMENT ATTACHMENTS LIMITATIONS To ensure that certified equipment is attached correctly and only to the networks of  participating
                    
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                        EC CONFORMANCE DECLARATION - CLASS B EC Conformance Declaration - Class B SMC contact for these products in Europe is: SMC Networks Europe, Edificio Conata II, o a Calle Fructuós Gelabert 6-8, 2 , 4 , 08970 - Sant Joan Despí,  Barcelona, Spain. This information technology equipment complies with the requirements of the Council  Directive 89/336/EEC on the Approximation of the laws of the Member States relating to  Electromagnetic Compatibility and 73/23/EEC for electrical equipment used within c
                    
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                        COMPLIANCES Industry Canada - Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from  digital apparatus as set out in the interference-causing equipment standard entitled “Digital  Apparatus,” ICES-003 of the Department of Communications. Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils  numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils  Numériques,” NMB-003 édictée par 
                    
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                        SAFETY COMPLIANCE 11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten Sie es vom Stromnetz  trennen. Somit wird im Falle einer Überspannung eine Beschädigung vermieden. 12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder Flüssigkeiten in das  Gerät gelangen. Dies könnte einen Brand bzw. elektrischen Schlag auslösen. 13. Öffnen sie niemals das Gerät. Das Gerät darf aus Gründen der elektrischen Sicherheit  nur von authorisiertem Servicepersonal geöffnet werden. 14. W
                    
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                        COMPLIANCES viii                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
                    
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                        TABLE OF CONTENTS 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1 Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 2 Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Hardware Description  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
                    
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                        TABLE OF CONTENTS 6 Upgrading the Modem Software . . . . . . . . . . . . . . . . . 6-1 A Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1 You Cannot Connect to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 You Cannot Connect to the Internet  . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 B Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1 ADSL Specifications  . . . . . . . . . . . . . . . . . . . . 
                    
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                        CHAPTER 1 INTRODUCTION The EZ Connect ADSL USB Modem (SMC7003USB V.2) provides  high-speed Internet access over existing phone lines by making use of  previously unused frequency bandwidth above the voice band. By placing  ADSL (Asymmetric Digital Subscriber Line) signals above the frequency  of the voice signal, ADSL service can coexist on the same line with your  telephone service. ADSL is asymmetric in that it provides a higher data  rate in the downstream (receive) direction than in the upst
                    
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                        INTRODUCTION This plug-in ADSL modem provides an always-on digital connection that  eliminates dial-up delays, and transparent reconnection when initiating any  network request. Full support for the ATM protocol also provides access  to a wide range of advanced transport features, including support for  real-time video, and other multimedia services requiring guaranteed  Quality of Service (QoS). This device enables true telecommuting for the  first time by providing complete access to Internet 
                    
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                        KEY FEATURES Key Features  High-speed Internet access over existing phone lines  Full-rate DMT connection (8 Mbps downstream, 1 Mbps upstream)  and economical G.lite connection (1.5 Mbps downstream, 512 Kbps  upstream)  Multiprotocol encapsulation of all network protocols, including  TCP/IP, Novell’s IPX, and Windows NetBEUI for complete access  to the Internet and corporate resources  Always-on digital connection eliminates dial-up delays, and transparent  reconnection when initiating any n
                    
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                        INTRODUCTION 1-4                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    
                    
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                        CHAPTER 2 HARDWARE INSTALLATION Before installing the SMC ADSL USB Modem verify that you have all the  items listed under “Package Contents.” If any of the items are missing or  damaged, contact your local SMC distributor. Also be sure you have all the  necessary cabling before installing the modem.  Package Contents After unpacking the EZ Connect ADSL USB Modem, check the contents  of the box to be sure you have received the following components:  EZ Connect ADSL USB Modem (SMC7003USB V.2)  1
                    
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                        HARDWARE INSTALLATION Hardware Description Setting up the EZ Connect ADSL USB Modem involves connecting the  device’s cables and installing the driver software. Note that Windows 98,  98SE, 2000, XP, or Macintosh 9.x should already be installed on the  computer before installing the driver software. The following figure shows the components of this modem:  Power LED (Green ) Data LED (Green) EZ Connect ADSL/USB Modem SMC7003USB V.2 USB Port RJ-11 Port (Type-B) Figure 2-1.  EZ Connect ADSL USB Mo