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HP Z220 SFF, Z220 CMT, Z420, Z620,
and Z820 Workstations
Maintenance and Service Guide
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Copyright Information Warranty Trademark Credits © Copyright 2012 Hewlett-Packard Hewlett-Packard Company shall not be Microsoft and Windows are U.S. registered Development Company, L.P liable for technical or editorial errors or trademarks of Microsoft Corporation. omissions contained herein or for incidental 669531-002 Intel is a trademark of Intel Corporation in or consequential damages in connection the U.S. and other countries and is used with the furnishing, performance, or use of Second E
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About this guide This guide provides service and maintenance information, technical details and configuration guidance for the HP Z220 SFF, Z220 CMT, Z420, Z620, and Z820 Workstations. IMPORTANT: Removal and replacement procedures are now available in videos on the HP website. Go to the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml. Guide topics Hardware overview on page 1 System management on page 39 Component Replacement Information and Guidelines on page 77 Diagno
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iv About this guide
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Table of contents 1 Hardware overview ......................................................................................................... 1 HP Z220 SFF Workstation components ....................................................................................... 1 HP Z220 SFF Workstation front panel components ........................................................ 2 HP Z220 SFF Workstation rear panel components ........................................................ 3 HP Z220 SFF Works
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Environmental specifications .................................................................................................... 37 ENERGY STAR qualification .................................................................................................... 37 Ensuring proper ventilation ...................................................................................................... 38 2 System management ..................................................................................
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Changing a power-on or setup password ..................................... 72 Deleting a power-on or setup password ....................................... 73 National keyboard delimiter characters ....................................... 73 Clearing passwords ................................................................... 74 Chassis security ....................................................................................... 74 Smart Cover Sensor (optional) ..............................
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Drive installation and cabling scenarios ...................................................... 95 HP Z220 SFF Workstations — SATA cable connection guidelines ... 95 HP Z220 CMT Workstations — SATA cable connection guidelines ................................................................................ 95 HP Z420 Workstations — Intel AHCI SATA controller guidelines ..... 96 HP Z420 Workstations — LSI 9212-4i RAID controller guidelines .... 97 HP Z620 Workstations — Intel AHCI SATA controller
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Troubleshooting a problem ...................................................................... 122 Instant Support and Active Chat ............................................................... 122 Customer Advisories, Customer and Security Bulletins, and Customer Notices 122 Product Change Notifications .................................................................. 122 Helpful hints .........................................................................................................
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POST error messages ............................................................................................ 153 5 Configuring password security and resetting CMOS ...................................................... 158 Preparing to configure passwords .......................................................................................... 158 Resetting the password jumper ............................................................................................... 159 Clearing and R
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Index ............................................................................................................................... 185 xi
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xii
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1 Hardware overview This chapter presents an overview of workstation hardware components. It includes these topics: Topics HP Z220 SFF Workstation components on page 1 HP Z220 CMT Workstation components on page 8 HP Z420 Workstation components on page 15 HP Z620 Workstation components on page 23 HP Z820 Workstation components on page 30 Environmental specifications on page 37 ENERGY STAR qualification on page 37 Ensuring proper ventilation on page 38 HP Z220 SFF Workstation components For compl
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HP Z220 SFF Workstation front panel components Figure 1-1 Front panel components Table 1-1 Component description Optional media card reader (shown) 1 Optical drive 5 or optional second hard disk drive Hard drive or optical drive activity 2 Power button 6 light 3 USB 2.0 ports (4, black) 7 Headphones connector Microphone or headphones connector 4 (software selectable, default mode is microphone) 2 Chapter 1 Hardware overview
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HP Z220 SFF Workstation rear panel components Figure 1-2 Rear panel components NOTE: The labels for the rear panel connectors use industry-standard icons and colors. Table 1-2 Component descriptions 1 RJ–45 network connector 7 DisplayPort (DP) Serial port 2 8 VGA (monitor) (blue) PS/2 keyboard connector 3 PS/2 mouse connector (green) 9 (purple) 4 Power cord connector 10 Audio line-out connector (green) 5 USB 2.0 ports (2) (back) 11 Audio line-in connector (blue) 6 USB 3.0 ports (4) (blue)
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HP Z220 SFF Workstation chassis components For complete and current information on supported accessories and components for the computer, see http://partsurfer.hp.com. The following image shows the components of a typical computer layout. Drive configurations can vary. Figure 1-3 Chassis components Table 1-3 Component descriptions 1 Access panel 8 Optional media reader or second hard disk drive 2 Memory module (DIMM) 9 Speaker 3 System board 10 CPU 4 Hard disk drive 11 Heatsink 5 Power supply
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HP Z220 SFF Workstation system board component The following illustration and table identify computer system board components. Figure 1-4 System board component locations Table 1-4 System board component descriptions I/O SATA Power 1 Display Port 13 AHCI 3Gb/s 20 Battery 2 Front audio 14 AHCI 6Gb/s 21 CPU power 3 Front speaker NOTE: Only the port labeled 22 Front power button/LED eSATA is eSATA compatible. 4 Front USB 2.0 23 Main power 5 Internal USB 2.0 PCI/PCIe 24 Power COMM 6 Keyboard/mouse
