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Implementation and Best Practice Guide
HP MultiSeat Computing Solution
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©Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft, Internet Explorer, MultiPoint, and Windows are U.S. registered trademarks of Microsoft Corporation. Adobe and Adobe Flash Player are trademarks or registered trademarks of Adobe systems Incorporated. Intel and Intel Active Management Technology (AMT) are trademarks of Intel corporation in the U.S. and other countries. The only warranties for HP products and s
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Table of contents 1 Fundamentals ................................................................................................................... 1 Offerings of Microsoft® Windows® MultiPoint™ Server 2011 ...................................................... 1 OEM Standard ......................................................................................................... 1 OEM Premium .....................................................................................................
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iv
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1 Fundamentals ® ® Offerings of Microsoft Windows MultiPoint™ Server 2011 OEM Standard ● HP MultiSeat ms6005 or ms6200 Desktop (the host PC) ships preinstalled from the factory with Windows MultiPoint Server 2011, which includes the server Certificate of Authenticity (COA) and the host station Client Access License (CAL) ● HP zero clients sell separately; client operating system CAL is included ● HP preinstalls Windows MultiPoint Server 2011 in 18 languages ● Domain join not allowed ● Operating
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● Domain join allowed ● Operating system maximum number of users: 20 (see Performance Considerations on page 8) Description of Modes Microsoft Windows MultiPoint Server 2011 can operate in two different modes described below: ● Maintenance, see Maintenance on page 2 ● Normal, see Normal on page 2 Maintenance Maintenance mode is the state of the MultiPoint Server 2011 system in which the administrative user performs maintenance tasks. No stations switch to this mode—this mode ends all user sessio
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NOTE: Daisy-chaining is not supported for Ethernet-connected zero clients. HP supports no more than three client devices per chain. All clients in the chain must be AC powered. NOTE: The maximum cable length supported by USB 2.0 specification is five meters. You cannot mix t100 or t150 clients with t200 Zero Clients connected to the same MultiSeat host PC, but you can mix t100 and t150 client devices. ● HP MultiSeat Thin Client t100 Series (t100 and t150 client devices) ◦ All t100 series client
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Topology Examples ● HP MultiSeat Thin Clients t100 Series ◦ Six sessions: five t100 series clients connected directly to the host PC + host station ◦ Ten sessions: nine t100 series clients connected directly to the host PC + host station (configured with PS/2 mouse and keyboard) ● HP t200 Zero Clients for MultiSeat ◦ Five sessions: four t200 Zero Clients connected directly via USB cable to the host PC + host station ◦ Six sessions: five t200 Zero Clients and the host station, each connected to t
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2 Best Practices for Setting Up a MultiSeat Environment A USB-connected environment is ideal when plug-and-play simplicity is desired or in settings with no Ethernet network infrastructure. An Ethernet-connected environment is ideal when the distance needed between the host PC and its clients must be greater than USB allows. It can also help reduce cable clutter around the host PC. NOTE: If the t200 Zero Client drivers are not preinstalled on your host PC, please download them from the HP websit
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● Ethernet-connected t200 Zero Clients look like local USB devices to the operating system as displayed in MultiPoint Manager. ● There are two types of hardware reset: ◦ Clear assignment—hold recessed reset button while powering on until LED blinks blue/amber ◦ Clear all (factory defaults)—hold the reset button for seven seconds until the LED goes out. This does not need to be during power on, but the device must NOT be connected to a host (according to the Network Stations tab in MultiPoint Man
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3 Best Practices for Installation of Drivers with the Volume License Operating System Recommended Method (Automatic Driver Installation) Before installing the Windows MultiPoint Server 2011 Volume License operating system from DVD, go to www.hp.com and search for drivers for your host PC model. Choose the MultiPoint 2011 OS then locate and download the "HP Install Assistant" Softpaq. (Using this method, you will not need to download any other driver Softpaqs.) Extract the Softpaq contents and ca
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4 Performance Considerations Consider the following when evaluating performance on a MultiSeat solution: ● Each client session, including the host system, will offer native resolution of the monitor attached to the client/host. The MultiPoint operating system does not attempt to reduce the resolution or color depth of each session. ● Performance will be a factor of the application running in each session and the number of client sessions running per host system. ● Some Flash-enabled websites can
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5 Licensing and Support Several support options are available—these must be purchased separately: ● WMS VL Support Link for Professional Customers ● Microsoft Volume Licensing Service Center (VLSC) 9
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6External Links ● HP MultiSeat Solution ● Microsoft Windows MultiPoint Server Forum ● Microsoft TechNet for Windows MultiPoint Server 2011 ● Microsoft Partner Network 10 Chapter 6 External Links
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A Troubleshooting Windows MultiPoint is unable to display the monitor's native or recommended resolutions for some larger monitors. Cause Solution The MultiSeat zero client has a lower maximum resolution The maximum resolution supported by the t200 Zero Client is than some larger monitors can display. 2048 x 1152. Switching from USB to PS/2 mouse or keyboard (and vice versa) requires the stations to be remapped. Cause Solution The MultiPoint operating system stores the previous mapping Use the R
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B LED Codes Table B-1 USB-connected HP t200 Zero Client for MultiSeat Solid amber USB-powered Solid blue DC-powered Table B-2 Ethernet–connected HP t200 Zero Client for MultiSeat Blinking alternately blue and amber not assigned to a host PC Blinking amber looking for host that matches hotkey Blinking blue looking for host which is currently assigned Solid blue connected to assigned host 12 Appendix B LED Codes
