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User Guide
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Copyright © 2008 Sanford, L.P. All rights reserved. Version 1.0 Revised 7/08. No part of this document or the software may be reproduced or transmitted in any form or by any means or translated into another language without the prior written consent of Sanford, L.P. Trademarks DYMO and LabelWriter are registered trademarks of Sanford, L.P. All other trademarks are the property of their respective holders.
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Contents About the LabelWriter 4XL Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About Labels . . . . . . . . . . . . . . . . . . . . . .
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Chapter 1 About the LabelWriter 4XL Printer Congratulations on purchasing a DYMO LabelWriter label printer. Your LabelWriter printer will give you years of reliable label printing. We encourage you to take a few minutes to review how to use and care for your printer. Using the standard Windows and Mac OS printer drivers, you can print shipping labels with Endicia software, print from standard Windows or Mac applications, or even integrate label printing into your own custom applications. We
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About the LabelWriter 4XL Printer 2
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Chapter 2 About Labels DYMO LabelWriter printers use advanced thermal printing technology to print on specially treated, heat-sensitive labels. This means you will never have to replace toner, ink cartridges, or a ribbon to print labels. Note DYMO’s warranty does not cover malfunction or damage that may be caused by the use of labels other than DYMO-branded labels. Because DYMO LabelWriter printers use thermal printing technology, you must use specially designed and manufactured labels. The
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About Labels Loading Labels Each label roll comes in a black plastic bag. Make sure to store the label roll in this bag when the labels are not being used. Important! In order for the labels to feed properly during printing, pay attention to the following when loading labels on the spool and into the printer: • The label spool guide must be pushed flush against the label roll, with no gap. See Figure 2. • The labels must be loaded with the left edge of the label inserted against the left edge
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Ordering Labels Ordering Labels DYMO offers a full range of labels for the LabelWriter printers, including labels suited for addressing envelopes, shipping packages, naming file folders, labeling all sorts of media, printing name badges, and much more. A complete listing can be found in the label catalog that was supplied with this printer and at the DYMO Web site: www.dymo.com. Caution DYMO’s warranty does not cover malfunction or damage that may be caused by the use of labels other than DY
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About Labels 6
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Chapter 3 Caring for Your Printer The LabelWriter printer is designed to give you long and trouble-free service, while requiring very little maintenance. You will get the best possible performance from your LabelWriter printer if you follow the setup instructions that appear in the Quick Start Guide and the procedures described in this section. You can easily clean your LabelWriter printer using the following items: • Lint-free cloth. • Isopropyl alcohol, diluted dishwashing detergent, or d
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Caring for Your Printer 8
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Chapter 4 Getting Help Your LabelWriter printer should offer years of trouble-free printing with very little maintenance. However, in the event that you encounter a problem, this chapter offers suggestions for resolving problems that can occur when using the printer. If you are unable to solve a problem, this chapter also describes how to contact DYMO Technical Support. Troubleshooting This section provides information on how to detect and correct problems you might encounter while using you
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Getting Help Correcting Poor Print Quality Poor print quality is most frequently caused by one of the following: • An old roll of labels • Labels made by a manufacturer other than DYMO • Labels where the thermal coating has been compromised • A dirty print head First, make sure you are using DYMO-branded labels. Do not use third-party labels because the thermal coating on other labels has a different sensitivity than DYMO-branded labels. Also, the perforated holes between the labels made by ot
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Limited Warranty 4 (Windows) Check that your LabelWriter printer driver is installed correctly. The LabelWriter printer driver takes print data from your software and directs it to the LabelWriter printer. The driver is automatically installed when you install the software that comes with your printer. However, the driver may have been changed or deleted by mistake. a. From the Start menu, choose Printers and Faxes. b. Right-click the LabelWriter printer icon, and then choose Properties. c. F
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Getting Help Returning Your Printer for Repair In order to claim warranty coverage, a dated proof of purchase for the printer is required. You can obtain warranty service by contacting DYMO's Technical Support department for a return authorization number (RA). Products sent to DYMO for repair without authorization will be returned to you at your expense. Obtaining an RA Number from DYMO Contact the Technical Support department at (203) 588-2500 between 9 am and 8 pm Eastern time. A Technical
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Chapter 5 Technical and Environmental Information This chapter contains technical and certification information for the LabelWriter 4XL printer. Technical Specifications LabelWriter 4XL Print Method Direct Thermal Print Resolution 300 dots per inch (11.8 dots per mm) Print Speed 53 (labels/min for address label in text mode) Maximum Print Width 4.16 in (105.73 mm) Maximum Media Width 4.53 in (115 mm) Maximum Label Length User-definable Interface USB 2.0 Printer Class Device Dimensions (WHD) 7 i
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Technical and Environmental Information Declaration of Conformity Description: Direct Thermal Printer Model: DYMO LabelWriter 4XL This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC (Federal Communications Committee) rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, i
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Documentation Feedback IEC61000-4-5-1995 Surge Immunity IEC61000-4-6-1996 Conducted RF Immunity IEC61000-4-3-1996 Conducted RF Immunity IEC61000-4-8-1993 Power Frequency Magnetic Field Immunity Test IEC61000-4-11-1994 Voltage Dips and Interruptions Immunity on AC Mains EN61000-3-2:2000 Power Harmonics EN61000-3-3:1995 + A1:2001 Voltage Fluctuations Documentation Feedback We are constantly working to produce the highest quality documentation for our products. We welcome your feedback. Send us yo
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Technical and Environmental Information 16