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6310 E UG2.qxd 1/24/05 3:49 PM Page II
M6310
Featurephone
User Guide
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6310 E UG2.qxd 1/24/05 3:49 PM Page III
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6310 E UG2.qxd 1/24/05 3:49 PM Page 1 Introduction The M6310 Featurephone is a practical and convenient way to use a wide range of business telephone features, including Call Forward, Conference Calling, and Speed Dial. The M6310 is equipped with automated 7 programmable feature keys to be programmed as either line keys or as feature keys. It has also a two line display to show you information about your calls and a built in handsfree microphone. This guide first takes you through the basic
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6310 E UG2.qxd 1/24/05 3:49 PM Page 2 Table of Contents Using your M6310 telephone—the basics 4 Answering calls 6 Making calls 6 Placing a call on hold 6 Ending a call 7 Setting the alerter volume 7 Setting the handset volume 7 Setting the Handsfree speaker volume 7 Setting the On-hook monitor volume 7 Muting the handset 7 Tones that you hear when using the M6310 8 Handsfree Calling 8 Display Features 9 Setting up local features 10 Save, Memory, and Pause 10 Alerter Vol
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6310 E UG2.qxd 1/24/05 3:49 PM Page 3 When you can’t reach someone 21 Leave Message 21 Override 21 Ring Again 22 Ways to transfer or share calls 23 Conference 23 Call Park 24 Privacy Release 24 Transfer 25 Controlling your telephone line 26 Make Busy 26 Privacy 26 Connecting your M6310 27
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6310 E UG2.qxd 1/24/05 3:49 PM Page 4 Using Your M6310 telephone—the basics 11 10 1 5 4 3 8 2 6 9 7 12 13 4
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6310 E UG2.qxd 1/24/05 3:49 PM Page 5 1. Handset allows two-way communication while a call is established. 2. Speaker turns on when you press an available line key. You can hear when the other party answers and pick up the handset to speak. You can also use the speaker to listen to the other party on Handsfree calls. 3. Release key cancels active calls. 4. Hold key keeps a caller on the line. 5. Feature/line keys let you make and receive telephone calls or use installed features. 6. Prime Dir
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6310 E UG2.qxd 1/24/05 3:49 PM Page 6 Using Your M6310 telephone—the basics Answering calls To signal an incoming call, your telephone rings, the alerter light flashes, and the indicator beside a line or intercom key flashes slowly. To answer a call: 1. If the call is ringing on a line other than your PDN, press the line or intercom key beside the flashing indicator. 2. Lift the handset to speak or pressY to answer the call (see page 8). To answer a call when the handset is off-hook and th
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6310 E UG2.qxd 1/24/05 3:49 PM Page 7 The basics: continued Ending a call 1. Hang up or press r. Setting the alerter volume 1. Press @ up or down while the telephone is ringing. The display shows the adjusted alerter (ringing) volume level, which remains in effect until the next adjustment. Setting the handset volume 1. Press @ up or down while using the handset on a call. The display shows the adjusted handset volume level, which remains in effect until the next adjustment. Setting the
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6310 E UG2.qxd 1/24/05 3:49 PM Page 8 The basics: continued Tones you hear when using the M6310 Dial tone A continuous tone which means you can dial your call. Busy tone A tone which repeats once per second to indicate that the number you dialed is busy. Reorder tone A fast busy tone which indicates the call cannot proceed. Confirmation Two short beeps followed by silence informs you tone that the feature you used was successfully completed. Call Waiting Two short beeps sent at regular inte
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6310 E UG2.qxd 1/24/05 3:49 PM Page 9 The basics: continued Display features The M6310 has an adjustable two-line display which shows you helpful information about the features you activate or the calls you make and receive. When making an outgoing call, for instance, the numbers you dial are shown on the display. If your organization has installed the Calling Name Display feature, your display shows an incoming caller's name and telephone number: JOE SMITH 12345 If your organization has
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6310 E UG2.qxd 1/24/05 3:49 PM Page 10 Setting up local features The M6310 has a variety of local features which you can set up to make the set easier to use and to customize the set to meet your specific needs. The b key allows you to enter Programming mode to set up the following features: • Alerter Volume • Time and Date Set • Time and Date Format • Call Timer • Display Language • C.O. (Network) Features • Predial • Memory Number Save, Memory, and Pause The following three additional fe
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6310 E UG2.qxd 1/24/05 3:49 PM Page 11 Setting up local features: continued Save, Memory, and Pause (continued) These keys are always available to you unless C.O. (Network) Features are enabled. C.O. (Network) Features must be enabled when the Save Number, Memory Number, and Pause keys are provisioned for switch features by your service provider). To find out whether the C.O. (Network) Features should be disabled or enabled, contact your System Administrator or Customer Service Representativ
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6310 E UG2.qxd 1/24/05 3:49 PM Page 12 Setting up local features: continued Time and Date To set the time and date on your M6310: 1. Press b. 2. Press @ until Time and Date Set? is shown on the display. 3. Press a. 4. Enter the date using the format shown on the display. 5. Enter the current time based upon the 24 hour clock. 6. Press a to save the new time and date settings. 7. Press b or r to exit programming mode. To select the time and date display format: 1. Press b. 2. Press @ until Ti
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6310 E UG2.qxd 1/24/05 3:49 PM Page 13 Setting up local features: continued Display Language To select the language used to show information on the display: 1. Press b. 2. Press @ until Language? is shown on the display. 3. Press a. 4. Press @ until the desired language is shown on the display. 5. Press a to save the new setting. 6. Press b or r to exit programming mode. C.O.(Network) Features The M6310 allows you to replace the Save Number, Memory Number, and Pause local features with addi
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6310 E UG2.qxd 1/24/05 3:49 PM Page 14 The basics: continued Predial The Predial feature allows you to dial your number first, inspect it as it is shown on the display, and then pickup the handset or pressY to make your call. To enable/disable the Predial feature: 1. Press b. 2. Press @ until Predial? is shown on the display. 3. Press a. 4. Press @ to enable or disable the Predial feature. 5. Press a to save the new setting. 6. Press b or r to exit programming mode. To make a call when Predia
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6310 E UG2.qxd 1/24/05 3:49 PM Page 15 Setting up local features: continued Memory Number The Memory Number feature allows you to program up to five telephone numbers which can be recalled and dialed quickly and easily. Note that the Memory? option does not appear on the Program menu when C.O. (Network) Features are enabled. To program a number into memory: 1. Press b. 2. Press @ until Memory? is shown on the display. 3. Press a. 4. Press @ until the desired memory location is shown on the
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6310 E UG2.qxd 1/24/05 3:49 PM Page 16 Quick ways to make calls The remaining sections of the guide describe network features which can be installed on your M6310. Note that some of the network features contained here may not be available to you. Also note that your service provider may have provisioned your set with network features which are not described here. Automatic Dial Use Automatic Dial to program feature keys on your telephone for one-touch dialing. Automatic Dial keys on your
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6310 E UG2.qxd 1/24/05 3:49 PM Page 17 Quick ways to make calls: continued Intercom An Intercom Key is programmed by your Customer Service Representative or System Administrator to call a specific telephone in your system. To place an Intercom call: 1. Pressg. 2. Lift your handset or press Y when the other party answers. If the person does not answer the call within two seconds, their telephone automatically answers through the speaker. Intercom Group Telephones in your system can be orga
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6310 E UG2.qxd 1/24/05 3:49 PM Page 18 Quick ways to make calls: continued Last Number Redial You can redial the last number you called on a specific line. This is useful if the number you called was busy and you want to reach the person again. To call using Last Number Redial: 1. Press the line key used to make the last call. 2. Press : twice. 3. Lift the handset when the other party answers. Speed Call You can dial telephone numbers quickly and easily using one- or two-digit codes. Spee
