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Technical Note
FLX – VoIP Registering with Avaya IP Office 500
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Date: April 5 , 2012
This technical note gives a detailed description on how to register a Revolabs FLX conference phone with
Avaya IP Office 500 PBX. On the IP Office a SIP extension and user has to be created using Avaya IP
Office Manager. Once that user is created, the FLX can be set up to register with the Avaya IP Office
PBX.
To perform the tasks described in this document, the user needs to have administrat
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FLX & Avaya IP Office 500 Technical Note 3. On the User tab enter Name, Extension, and Locale. (You must select Locale in order for Transfer to work properly.) 4. On the Telephony tab select the Supervisor Settings tab. Enter a numeric password in the Login Code field. 5. On the Telephony tab select the Call Settings tab. Check the option for Call Waiting On. This setting will enable use of two lines for incoming calls. 2 | P a ge
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FLX & Avaya IP Office 500 Technical Note 6. Click OK. When prompted to create a new VoIP extension, choose SIP Extension. 7. Click the disk on the toolbar to save settings. 3 | P a ge
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FLX & Avaya IP Office 500 Technical Note Registering the FLX with the Avaya IP Office Please use the FLX web UI to register the FLX with the Avaya IP Office. 1. IP address of the FLX. a. If you are using DHCP in your environment, the FLX automatically receives an IP address. From the FLX handset, choose Menu and “System Info” (the symbol with the “i”) and select “About System”. The IP address (static or via DHCP) of your FLX is shown. b. If you are using static IP, on the FLX handset
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FLX & Avaya IP Office 500 Technical Note 5. Press “Save”. You will see the following screen. 6. On the left, select “Transport”. 7. For the TCP/UDP selection select the transport protocol you are using. 5 | P a ge
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FLX & Avaya IP Office 500 Technical Note 8. Press “Save”. 9. On the left side select “Restart”, and click on the “Restart” button. Your FLX phone will restart. You can close the Web browser. If registration is successful, the handset will show the user ID at the top of the home screen. If there is a registration failure, the handset will show that the phone is not registered. Please verify that the user ID and password are the same as the ones specified when configuring the
