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Model 8690
®
Inter-Tel Protocol Mode
User Guide
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Notice ® This Inter-Tel user guide is released by Inter-Tel, Inc. as a guide for end-users. It pro- vides information necessary to use the Model 8690 endpoint. The contents of this user guide, which reflect current Inter-Tel standards, are subject to revision or change without notice. Some features or applications mentioned may require a future release and are not available in the initial release. Future product features and applications are subject to availability and cost. Some features or ap
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USING UC USING E-MAIL READER LEARNING MORE FINDING YOUR WAY GETTING STARTED MOVING ON T Ta able of Contents ble of Contents CO CONTENTS NTENTS P PA AG GE E FINDING YOUR WAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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CONTENTS PAGE Speed Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Using Record-A-Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Performing a “Hookflash” During a Call. . . . . . . . . . . . . . . . . . . . .
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FINDING YOUR WAY Finding Your Way SECTION CONTENTS PAGE Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About Your Endpoint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Endpoint Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Optional USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . .
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WELCOME Your new Model 8690 endpoint provides access to several features, each of which is described in this guide. The Inter-Tel multi-protocol endpoints support two different modes of network protocols, and can operate in either Inter-Tel Protocol (ITP) mode or Session Initiation Protocol (SIP) mode. The operating mode determines which fea- tures and options are enabled on the endpoint. This guide is for the Model 8690 end- point operating in ITP mode. If your endpoint is configured to operate
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FINDING YOUR WAY ABOUT YOUR ENDPOINT Your Model 8690 is a desktop endpoint that uses the technology available with a Per- sonal Data Assistant (PDA). The operating system on the endpoint is a customized ® ® version of Microsoft Windows CE .NET 4.2. The Model 8690 has a Liquid Crystal Display (LCD) touch screen that displays a telephone interface with traditional tele- phone elements that include a display, dialpad, feature buttons, and menu buttons. A stylus pen provides access to elements on th
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Endpoint Connectors Your Model 8690 endpoint has various connectors that are required for an IP end- point. Two light-emitting diodes (LEDs) on the PC ports and LAN/Power jack indi- cate link status and the speed of the connections. The ports and connectors on the Model 8690 endpoint include the following: • External Microphone Jack: Allows you to connect an external microphone to the endpoint. • External Speaker Jack: Allows you to connect an external speaker to the end- point. • Reset Button:
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FINDING YOUR WAY Optional USB Devices You can connect a standard USB device to your Model 8690 endpoint using a stan- dard USB cable (not included) connected to the USB host port on the back of the end- point (see page 4). The operating system will automatically detect the device when the endpoint is powered on. If you connect a USB keyboard, you can configure the keyboard properties under Start - Settings - Control Panel - Keyboard. You can also use the USB host port to connect a mouse. You ca
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Reset Button The Reset Button on the back of the endpoint immediately shuts down the operating system and any applications that are currently running on the endpoint. When the Reset Button is pushed, the screen goes blank, and the default settings are restored. After a few moments the operating system restarts and the client application re-opens when network connectivity is re-established. CAUTION Do not press the Reset button on your endpoint unless you are told to do so by your system or netwo
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FINDING YOUR WAY TELEPHONE INTERFACE The Model 8690 user interface contains elements that simulate a traditional Inter-Tel six-line display endpoint. These elements allow you to place and receive calls and access endpoint and voice mail features from the Model 8690 just like a conventional Inter-Tel endpoint. The interface includes the following elements: • Navigation buttons: Provide access to UC views (see page 10). • Six-line display: Provides extension and system information and a menu for
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Feature Buttons The feature buttons are designed to automate some of the commonly-used functions, such as dialing an outside number. Each of these is described in the table below. BUTTON IF YOU... YOU CAN... PG. Press Mute Mute the microphone. 23 Mute Press Fwd Forward your calls. 54 Fwd Press Answer Answer a call. 46, 48 Answer Press Speaker Put a call on the speaker. 23 Speaker Press Outgoing and dial Place an outgoing call. 47 Outgoing the number Press Hold Put a call on hold. 50 Hold Press M
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FINDING YOUR WAY Display and Menu The six-line display area of the interface provides basic system information as well as a menu to access more advanced endpoint features. The first line of the display con- tains the extension and name of the user. The lower four lines of the display contain menu options that change according to the feature that you are currently using. To select an option on the menu, press the menu button closest to it. If there is only one option on a line, you can press the
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Unified Communicator Elements Unified Communicator (UC) is a productivity tool designed to help you manage your communication effectively. UC allows you to interact with the software through per- sonal computers, desktop endpoints, cell phones, handheld organizers, and speech. With multiple interfaces, you can access features and functionality, no matter where you are. The UC elements on the telephone interface consist of the system tray icon in the sys- tem tray and the navigation buttons o
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FINDING YOUR WAY Interface Skins You can customize your endpoint’s appearance by selecting a “skin” and applying it to the interface. All skin options include navigation buttons, a display, a dialpad, and feature buttons. Skin options for the interface are shown below. Facets Retro Globe (Default Skin) Heavy Metal Flower Power To select a skin for the interface: 1. Press the system tray icon (see page 10), then select Options from the menu. The Options dialog box opens to the Session tab. 2. Pr
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ABOUT THE OPERATING SYSTEM The operating system on the Model 8690 is a customized version of Microsoft Win- dows CE .NET V4.2. When you first power up your endpoint, the screen remains blank for approximately 10 seconds. After this period, the Windows CE .NET desktop appears, followed by the Loading Application Appearance dialog box. This dialog box signals that the telephone application is launching. Once it has launched, the tele- phone interface (see page 7) covers the entire desktop except t
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FINDING YOUR WAY Input Panel The operating system includes an on-screen keyboard function called the Input Panel. When a feature requires you to enter characters, the Input Panel pops to the front of the screen. To access the Input Panel, press the Input Panel icon ( ) located in the far-right corner of the taskbar. Then select LargeKB (large keyboard). You can relo- cate the Input Panel by pressing the title bar with the stylus and dragging it to another area of the screen. To hide the Input Pa
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System Registry The information stored in the Windows CE .NET registry is not accessible. The regis- try contains a number of settings and preferences that are saved in two separate loca- tions for backup purposes. To safeguard registry settings, it is recommended that you save the registry after you make changes to operating system preferences using the Control Panel, and to UC preferences using the system tray menu. If the endpoint loses power during a registry update, the registry will be des
