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CHAPTER21
Cisco Unity Phone Menus and Shortcuts
This chapter lists the most frequently used Cisco Unity menus and shortcut key sequences for managing
your messages and personal options by phone for each conversation style. Ask your Cisco Unity
administrator which conversation style you are set up to use.
• Phone Menus for the Standard Conversation, page 21-1
� Phone Menus for Optional Conversation 1, page 21-4
� Phone Menus for Alternate Keypad Mapping N, page 21-6
� Phone Menus for Alternate
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for the Standard Conversation Key(s) Task 412 Turn on/off alternate greeting 421 Change message notification * 422 Change fax delivery 423 Choose full or brief menus 431 Change phone password 432 Change recorded name 44 Change call transfer * Not available on some systems. Send a Message Menu and Shortcuts (Standard Conversation Style) After addressing and recording a message, press: Key(s) Task # Send message 11 Change addressing 12 C
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for the Standard Conversation Key(s) Task * 5 Change volume 6 Fast playback 7 Rewind message 8 Pause/Resume 9 Fast-forward # Fast-forward to end #4 Reply #42 Reply to all #5 Forward message #6 Save as new * #8 Deliver e-mail/fax to fax machine #9 Play message properties ## Skip message, save as is * Cancel or back up 0 Help * Not available on some systems. After Message Menu and Shortcuts (Standard Conversation Style) After listening t
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for Optional Conversation 1 Key(s) Task * Cancel or back up 0 Help * Not available on some systems. Phone Menus for Optional Conversation 1 This section lists the key sequences for the following menus. � Main Menu and Shortcuts (Optional Conversation 1 Style), page 21-4 � Send a Message Menu and Shortcuts (Optional Conversation 1 Style), page 21-5 � During Message Menu and Shortcuts (Optional Conversation 1 Style), page 21-5 � After Me
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for Optional Conversation 1 Send a Message Menu and Shortcuts (Optional Conversation 1 Style) After addressing and recording a message, press: Key(s) Task # Send message 11 Change addressing 12 Change recording 13 Set delivery options 131# Mark urgent and send 132# Request return receipt and send 133# Mark message private and send 13313# Mark urgent and private and send 134 Set future delivery 14 Review recorded message During Message
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for Alternate Keypad Mapping N Key(s) Task * 7 Decrease volume * 8 Reset volume * 9 Increase volume # Skip message, save as is ## Skip message, save as new * Cancel or back up 0 Help * Not available on some systems. After Message Menu and Shortcuts (Optional Conversation 1 Style) After listening to a message, press: Key(s) Task 1 Skip back 12 Play a saved message by number 14 Play previous saved message 16 Play next saved message * 2
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for Alternate Keypad Mapping N � During Message Menu and Shortcuts (Alternate Keypad Mapping N), page 21-7 � After Message Menu and Shortcuts (Alternate Keypad Mapping N), page 21-7 Main Menu and Shortcuts (Alternate Keypad Mapping N) While listening to the Main menu, press: Key(s) Task 1 Hear new messages 2 Send a message 3 Review saved messages 4 Change setup options * Exit # Repeat menu 0 Main menu Help * Not available on some syst
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for Alternate Keypad Mapping X Key(s) Task 70 Play message properties 71 Reply 72 Replay message 73 Forward message 74 Reply to all 76 Delete 77 Save as saved 78 Save as new * Cancel or back up 0 Operator * Not available on some systems. Phone Menus for Alternate Keypad Mapping X This section lists the key sequences for the following menus. � Main Menu and Shortcuts (Alternate Keypad Mapping X), page 21-8 � During Message Menu and Shor
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for Alternate Keypad Mapping S During Message Menu and Shortcuts (Alternate Keypad Mapping X) While listening to a message, press: Key(s) Task 2 Skip to message body 3 Pause/Resume * 4 Increase volume 5 Rewind message 6 Fast-forward * 7 Decrease volume 8 Slow playback 9 Fast playback # Fast-forward to end of message * Not available on some systems. After Message Menu and Shortcuts (Alternate Keypad Mapping X) After listening to a messa
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for Alternate Keypad Mapping S � During Message Menu and Shortcuts (Alternate Keypad Mapping S), page 21-10 � After Message Menu and Shortcuts (Alternate Keypad Mapping S), page 21-11 Main Menu and Shortcuts (Alternate Keypad Mapping S) While listening to the Main menu, press: Key(s) Task 3 Review saved messages 4 Change setup options 5 Hear new messages 6 Send a message 9 Exit # Repeat menu 0 Main menu Help * Not available on some sys
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for Alternate Keypad Mapping S After Message Menu and Shortcuts (Alternate Keypad Mapping S) After listening to a message, press: Key(s) Task 13 Forward message 15 Play previous saved message 17 Reply 2 Rewind message 22 Replay message 3 Delete 42 Reply to all * 44 Call the subscriber 5 Save as is 6 Save as new 7 Save as saved * 8 Deliver e-mail/fax to fax machine 9 Play message properties * Cancel or back up * Not available on some s
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Chapter 21 Cisco Unity Phone Menus and Shortcuts Phone Menus for Alternate Keypad Mapping S Cisco Unity 4.0(5) and Later User Guide (With IBM Lotus Domino) 21-12 OL-7372-01
