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ORDER NO. CPD0711208C1
Notebook Computer
Model No. CF-19FHGAXxM
This is the Service Manual for
the following areas.
M …for U.S.A. and Canada
Model No. CF-19FHGAX 1 M
1: Operation System
A: Microsoft® Windows® XP Professional
J: Microsoft® Windows® VISTA Business
© 2007 Matsushita Electric Industrial Co., Ltd. All rights reserved.
Unauthorized copying and distribution is a violation of law.
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WARNING For U.K. This apparatus must be earthed for your safety. To ensure safe operation the three-pin plug must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring. Extension cords used with the equipment must be three-core and be correctly wired to provide connec- tion to earth. Wrongly wired extension cords are a major cause of fatalities. The fact that the equipment operates satisfactorily does not imply that the power poi
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LASER SAFETY INFORMATION . For U.S.A Class 1 LASER-Product This product is certified to comply with DHHS Rules 21 CFR Subchapter J. This product complies with European Standard EN60825 (or IEC Publication 825) For all areas This equipment is classified as a class 1 level LASER product and there is no hazardous LASER radiation. Caution: (1) Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. (2) The drive is de
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SAFETY PRECAUTIONS 1. Before servicing, unplug the power cord to prevent an electric shock. 2. When replacing parts, use only manufacture's recommended components for safety. 3. Check the condition of the power cord. Replace if wear or damage is evident. 4. After servicing, be sure to restore the lead dress, insulation barriers, insulation papers, shields, etc. Important Safety Instructions When using your telephone equipment, basic safety precautions should always be followed to
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Precautions (Battery Pack) Do Not Use with Any Other Product Do not touch the terminals on the battery pack. The The battery pack is rechargeable and was intended for battery pack may no longer function properly if the the specified product. If it is used with a product other contacts are dirty or damaged. than the one for which it was designed, electrolyte leak- Do not expose the battery pack to water, or allow it to age, generation of heat, ignition or rupture may result. become wet. If
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CONTENTS 1. Specifications 1-1 2. Names and Functions of Parts 2-1 3. Block Diagram 3-1 4. Diagnosis Procedure 4-1 5. Power-On Self Test (Boot Check) 5-1 6. List of Error Codes 6-1 7. Self Diagnosis Test 7-1 8. Wiring Connection Diagram 8-1 9. Disassembly/Reassembly 9-1 10. Exploded View 10-1 11. Replacement Parts List 11-1
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1. Specifications This page provides the specifi cations for the basic model CF-19FHGAXBM/CF-19FDGAXVM. The model number is different according to the unit confi guration. To check the model number: Check the bottom of the computer or the box the computer came in at the time of purchase. To check CPU speed, memory size and the hard disk drive (HDD) size: Run the Setup Utility ( Reference Manual “Setup Utility”) and select [Information] menu. [CPU Speed]: CPU speed, [System Memory]: Memory
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Main Specifi cations ® ® ® ® Operating System Microsoft Windows XP Professional Service Microsoft Windows XP Tablet PC Edition Pack 2 with Advanced Security Technologies 2005 (NTFS File System) (NTFS File System) ® ® Utility Programs DMI Viewer, Microsoft Windows Media Player 10, Adobe Reader, PC Information Viewer, ® ® SD Utility, Icon Enlarger, Loupe Utility, Intel Matrix Storage Manager, Intel PROSet/Wireless *7 ® *8 Software , Bluetooth™ Stack for Windows by TOSHIBA , Wireless Switch Ut
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2. Names and Functions of Parts A: Wireless LAN Antenna G: LCD Reference Manual “Wireless LAN” Reference Manual “Touchscreen” B: Bluetooth Antenna Reference Manual “Digitizer” Reference Manual “Bluetooth” H: Display Release Latch C: Stylus/Pen Holder I: Speaker D: Touch Pad Reference Manual “Key Combinations” E: LED Indicator J: Function Key : Wi
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Left side Rear side Bottom A: DC-IN Jack L: Microphone Jack B: USB Port A condenser microphone can be used. If other types of microphones are used, audio input may not be pos- Reference Manual “USB Devices” sible, or malfunctions may occur as a result. C: IEEE 1394 Interface Connector When recording in stereo using a stereo micro- Reference Manual “IEEE 1394 Devices” phone: D: Modem Port Click [start] - [All Programs] - [SoundMAX] - [Control Panel] and select [Microphone], and then Reference
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3 Block Diagram Intel® Core 2 ™ Duo mobile processor U7500 iint nt l l e e (Ultra Low Voltage 1.06GHz) L1 cache: Internal 64K bytes each core Me Mer rom UL om ULV V L2 cache: Internal 2M bytes D Dual core ual core For Santa Rosa 1.05V Audio Board Processor side Bus 64bit 533MHz LCD LCD AMP Speaker Internal DRAM 10.4 10.4” 64bit BUS 1.8V 533MHz RJ11 Main Memory DDR2 533 Graphics Interface X XGA GA 1GB CRT SW Sound Headphone 965-GM Sigmatel Data Modem SO-DIMM Extensio
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4 Diagnosis Procedure 4.1. Basic Procedures
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4.2. Troubleshooting Please take note of the following two points with regard to troubleshooting: 1. Know-how of diagnosis upon occurrence of heavy troubles, e.g. Set cannot be turned ON, Set fails to start, No display on screen , etc. 2. Explanation of each trouble, mainly symptom of trouble in operation. Flow Chart Pay attention to the following points when in pursuit of the cause of a troubleshooting. 1. Peripheral apparatus connected with the set should all be removed before opera
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5 Power-On Self Test (Boot Check) Outline of POST The set has a boot check function called POST (Power-On Self Test) in it. The condition of the main body is diagnosed by checking beep sound or error code. Start .............Test begins automatically when power switch is set to ON. Normal finish .....After memory checking, a beep sound is issued once and the set is placed into automatic stop. Note: If no error occurs, nothing is displayed. (No display of OK, etc.) Error Diagnosis by Checkin
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6 List of Error Codes The following is a list of the messages that BIOS can display. Most of them occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. Following the list are explanations of the messages and remedies for reported problems. If your system displays one of except the messages marked below wi
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02D0 System cache error - Cache disabled Contact Panasonic Technical Support. 02F0: CPU ID: CPU socket number for Multi-Processor error. 02F4: EISA CMOS not writable ServerBIOS2 test error: Cannot write to EISA CMOS. 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers. 02F6: Software NMI Failed ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt). 02F7: Fail - Safe Timer NMI Failed ServerBIOS2 test error: Fail
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7 Self Diagnosis Test As for the self-diagnosis test(PC-Diagnostic utility) to use this model, a standard test and the enhancing test by the module of the main body building in are possible. NotesTo skip BIOS password Use + key to skip BIOS password or authentication of fingerprint. This key is only for entering DIAG mode. Not available to boot the computer. If customer set "HDD Lock", the DIAG program cannot perform HDD test. *This key is for serv
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2. Operation of PC-Diagnostic Utility -Only the device which can be inspected on the entire screen is displayed. -The item does not appear when the device of wireless LAN etc. is not physically connected. -The movement of the item must use an arrow key or a flat pad. -As for the device under the diagnosis, blue and yellow are alternately displayed at the left of the icon. - The diagnosis result of the device greens at the left of the icon when it is normal, and becomes red when abnormal. -When t
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2-1. Selection of tested device -To test only a specific device, "Test" and "Do not test" of each device can be selected. -The device which can select the enhancing test changes in order of "The standard is tested" and "Do not test" whenever the device icon is clicked. Start the standard test Do not test Please begin testing clicking if the selection of the tested device ends.
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3. Test Item and Division of trouble Enhan- Place with possibili- Test item Stanard Content of standard test Content of enhancing test ty of breakdown cing CPU is shifted to protected mode, and "Violation of the paging", "Operation of CPU / CPU / the violation of a privileged instruction", Main board SYSTEM and DMA, INT, TIMER, and the RTC operation are confirmed. All memory space is tested in a special Memory / RAM memory access pattern based on Mainboard "R.S.T . technology". The record area
