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CommandCenter Secure Gateway
Administrators Guide
Release 5.1
Copyright © 2011 Raritan, Inc.
CCA-0N-v5.1-E
February 2011
255-80-5140-00-0N
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This document contains proprietary information that is protected by copyright. All rights reserved. No part of this document may be photocopied, reproduced, or translated into another language without express prior written consent of Raritan, Inc. © Copyright 2011 Raritan, Inc. All third-party software and hardware mentioned in this document are registered trademarks or trademarks of and are the property of their respective holders. FCC Information This equipment has been tested and found
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Contents What's New in the CC-SG Administrators Guide xvii Chapter 1 Introduction 1 Prerequisites .................................................................................................................................. 1 Terminology/Acronyms .................................................................................................................. 2 Client Browser Requirements ...............................................................................................
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Conte nts Licensing - Limited Operation Before License Install .................................................................. 28 Licensing - Existing Customers ................................................................................................... 29 Licensing - Rehosting .................................................................................................................. 29 Add a License ...........................................................................
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Contents Discovering Devices .................................................................................................................... 53 Adding a Device ........................................................................................................................... 54 Add a KVM or Serial Device .............................................................................................. 54 Add a PowerStrip Device .....................................................
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Conte nts Copying Device Configuration ..................................................................................................... 87 Restarting a Device ...................................................................................................................... 88 Pinging the Device ....................................................................................................................... 88 Pausing CC-SG's Management of a Device .............................
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Contents Adding Location and Contacts to a Node Profile ....................................................................... 111 Adding Notes to a Node Profile ................................................................................................. 111 Configuring the Virtual Infrastructure in CC-SG ........................................................................ 112 Terminology for Virtual Infrastructure .................................................................
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Conte nts Limit the Number of KVM Sessions per User ............................................................................ 162 Configuring Access Auditing for User Groups ........................................................................... 162 Adding, Editing, and Deleting Users .......................................................................................... 163 Add a User .................................................................................................
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Contents Specify a Base DN........................................................................................................... 189 Specifying Modules for Authentication and Authorization ......................................................... 189 Establishing Order of External AA Servers ................................................................................ 190 AD and CC-SG Overview .........................................................................................
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Conte nts Audit Trail Report ....................................................................................................................... 210 Error Log Report ........................................................................................................................ 211 Access Report ............................................................................................................................ 212 Availability Report ......................................
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Contents Chapter 15 Advanced Administration 237 Configuring a Message of the Day ............................................................................................ 237 Configuring Applications for Accessing Nodes .......................................................................... 238 About Applications for Accessing Nodes ......................................................................... 238 Checking and Upgrading Application Versions .............................
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Conte nts Refresh a Neighborhood ................................................................................................. 266 Delete a Neighborhood .................................................................................................... 266 Security Manager ....................................................................................................................... 266 Remote Authentication .......................................................................
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Contents Navigate Administrator Console ...................................................................................... 305 Edit Diagnostic Console Configuration ............................................................................ 306 Edit Network Interfaces Configuration (Network Interfaces) ........................................... 307 Ping an IP Address .......................................................................................................... 308 Use Tr
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Conte nts Appendix B CC-SG and Network Configuration 349 Required Open Ports for CC-SG Networks: Executive Summary ............................................. 349 CC-SG Communication Channels ............................................................................................. 350 CC-SG and Raritan Devices ............................................................................................ 351 CC-SG Clustering ..............................................................
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Contents Appendix C User Group Privileges 357 Appendix D SNMP Traps 366 Appendix E CSV File Imports 368 Common CSV File Requirements .............................................................................................. 369 Audit Trail Entries for Importing ................................................................................................. 370 Troubleshoot CSV File Problems ..........................................................................................
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Conte nts User Information ........................................................................................................................ 389 Node Information ....................................................................................................................... 389 Location Information .................................................................................................................. 390 Contact Information ...........................................
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What's New in the CC-SG Administrators Guide The following sections have changed or information has been added to the CommandCenter Secure Gateway Administrators Guide based on enhancements and changes to the equipment and/or documentation. Add a License (on page 30) Pause and Resume Management of Devices Using a Scheduled Task (on page 89) IBM IMM Module Connection Details (on page 131) Assigning Policies To User Groups (on page 179) Upgrading a Cluster (on page 232) P
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Chapter 1 Introduction The CommandCenter Secure Gateway (CC-SG) Administrators Guide offers instructions for administering and maintaining your CC-SG. This guide is intended for administrators who typically have all available privileges. Users who are not administrators should see Raritan's CommandCenter Secure Gateway User Guide. In This Chapter Prerequisites .............................................................................................. 1 Terminology/Acronyms ........
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Chapter 1: Introduction Terminology/Acronyms Terms and acronyms found in this document include: Access Client - HTML-based client intended for use by normal access users who need to access a node managed by CC-SG. The Access Client does not allow the use of administration functions. Admin Client - Java-based client for CC-SG useable by both normal access users and administrators. It is the only client that permits administration. Associations - relationships between categories, elemen
