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GL4xxe Operator’s Manual
GL4xxe series
Read thisOperator’s Manual before and during the servicing of the
above product. Keep this document handy for future reference.
PN: 9001163B
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SATO International Pte Ltd 438A Alexandra Road #05-01/02 Alexandra Technopark Singapore 119967 Tel: (65) 6271 2122 Fax: (65) 6271 2151 Email: customerservice@sato-int.com Be sure to ask your dealer about our maintenance contracts to ensure peace of mind during your usage of SATO products Version: SI-GL4xxe-01rB-11-11-OM © Copyright 1994 – 2007 SATO International Pte Ltd Warning: This equipment complies with the requirements in Part 15 of FCC rules for a Class A computing device. Operat
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Worldwide Contact Details International Headquarters Americas SATO INTERNATIONAL PTE. LTD SATO INTERNATIONAL AMERICA, INC. 438A Alexandra Road #05-01/04, (Regional HQ) Alexandra Technopark, Singapore 119967 10350 Nations Ford Road Suite A, Phone: 65-6271-2122 Fax : 65-6271-2151 Charlotte, NC 28273 Email: sales@sato-int.com Phone: 1-704-644-1650 Fax: 1-704-644-1662 Email: satosales@satoamerica.com Americas SATO AMERICA, INC. SATO LABELING SOLUTIONS AMERICA, INC. 10350 Nations Ford Road
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TABLE OF CONTENTS INTRODUCTION About This Manual 1-2 General Description 1-3 Control Features 1-4 TECHNICAL DATA Physical Characteristics 2-2 Enviromental 2-2 Power 2-2 Processing 2-2 Command 2-2 Interface Modules 2-2 Print 2-2 Sensing 2-3 Media 2-3 Ribbon 2-3 Regulatory 2-3 Character Font Capabilities 2-4 Barcode Capabilities 2-5 INSTALLATION Unpacking & Parts Identification 3-2 Printer Installation 3-3 Site Location 3-3 Cable Connection 3-3 Media Selection 3-4 Media & Ribbon Loading 3-4 Operat
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PRINTER CONFIGURATION Printer Configuration 4-2 Configuration Modes 4-3 User Mode 4-3 Configuration Mode 4-4 Advanced Mode 4-5 Serial Interface Mode 4-7 Parallel Interface Mode 4-8 Centronics Interface Mode 4-9 Universal Serial BUS (USB) Interface Mode 4-10 Local Area Network (LAN) Interface Mode 4-11 Wirerless Local Area Network (WLAN) Interface Mode 4-12 PGL Emulation Mode 4-13 ZGL Emulation Mode 4-14 DGL Emulation Mode 4-15 TGL Emulation Mode 4-16 IGL Emulation Mode 4-17 Diagnostics Mode 4-18
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TROUBLESHOOTING Error Signal Troubleshooting 5-2 Troubleshooting Table 5-8 Interface Troubleshooting 5-10 Parallel Interface 5-10 RS232 Serial Interface 5-10 Universal Serial Bus (USB) Interface 5-10 LAN Ethernet Interface 5-11 802.11G Wireless Interface 5-11 Centronics Interface 5-11 Test Print Troubleshooting 5-12 Hex Dump Mode 5-12 Test Label Printing 5-12 Sample Test Label 5-13 MAINTENANCE Cleaning Procedures 6-2 Replacement Procedures 6-3 Print Head 6-3 Fuse 6-4 Media Platen Roller 6-5 Adju
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Unit 1: Introduction INTRODUCTION • About This Manual • General Description • Control Features GL408-412e Operator Manual 1-1
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Unit 1: Introduction ABOUT THIS MANUAL This manual is laid out consistent with the product discussed and provides all of the information required for printer installation, configuration, operation, and light maintenance. Refer to this product’s Programming Reference document for instructions on printer programming through a host system. This manual also incorporates the use of special information boxes. Examples of these boxes and the type of information provided in each, are below. WARNING: PR
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Unit 1: Introduction GENERAL DESCRIPTION The GL4e Series printers are specifically designed for use in high-volume, labeling applications demanding great reliability and around the clock operation. It’s aluminum chassis provides the needed corrosion resistance demanded by some industrial applications. The coated interior frame provides strength and stability. The stylish front housing cover and operator panel are both molded of extra-durable, black ABS plastic to not only provide protection ag
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Unit 1: Introduction CONTROL FEATURES This chapter identifies the interactive control features of the printer. These functions are defined generally here. More specific explanations will be found throughout this manual on how to use them. LCD Display Communicates operational conditions via the use of icons and text. LED Indicators POWER Illuminates when the power on. ONLINE Illuminates when communication is available. Flashes when fails. STATUS Flashes when an error occurs. Flashes when send
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Unit 2: Technical Data TECHNICAL DATA • Physical Characteristics • Environmental •Power • Processing •Command • Interface Modules •Print • Sensing •Media • Ribbon • Regulatory Approvals • Character Font Capabilities • Barcode Capabilities GL408-412e Operator’s Manual 2-1
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Unit 2: Technical Data PHYSICAL CHARACTERISTICS Width 10.75 Inches (271 mm) Height 12.00 Inches (305 mm) Depth 18.00 Inches (455 mm) Weight 33 Pounds (15 Kg) ENVIRONMENTAL Operating Temperature 41 to 104°F (5° to 40°C) Storage Temperature -4 to 140°F (-20° to 60°C) Storage Humidity 15 to 85% RH Non-Condensing Operating Humidity 15 to 85% RH Non-Condensing POWER Input Voltage 100-120/200-240 Volts AC +/- 10%, 50/60 Hertz +/-5% Maximum: 222 Volts AC, 219 Watts (when print ratio is 50%) Consumptio
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Unit 2: Technical Data SENSING Gap Position & Sensitivity Adjustable Reflective Eye-Mark Position & Sensitivity Adjustable Ribbon Near End Fixed (enabled/disabled) Media Out Fixed (always enabled) Ribbon Out Fixed (always enabled) Cover Open Fixed (always enabled) MEDIA Media Width: 0.87 to 5.04 Inches (22 - 128mm) Width Media Width with Backing Paper: 0.98 to 5.16 Inches (25 - 131mm) Media Length: 0.24 to 15.63 Inches (6 - 397mm) Length (Continous) Media Length with Backing Paper: 0.35 to
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Unit 2: Technical Data CHARACTER FONT CAPABILITIES MATRIX FONTS XU 5 dots W x 9 dots H (Helvetica) XS 17 dots W x 17 dots H (Univers Condensed Bold) XM 24 dots W x 24 dots H (Univers Condensed Bold) GL408e: 15 dots W x 22 dots H OA Font (OCR-A) GL412e: 22 dots W x 33 dots H GL408e: 20 dots W x 24 dots H OB Font (OCR-B) GL412e: 30 dots W x 36 dots H AUTO SMOOTHING FONTS XB 48 dots W x 48 dots H (Univers Condensed Bold) XL 48 dots W x 48 dots H (Sans Serif) VECTOR FONT Proportional or Fixed Spaci
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Unit 2: Technical Data BARCODE CAPABILTIES UPC A/E JAN 8/13 EAN 8/13 Code 39 Code 93 Code 128 Interleaved 2 of 5 Industrial 2 of 5 Linear Bar Codes Matrix 2 of 5 Bookland NW-7 MSI RSS-14 POSTNET UCC/EAN 128 Customer Barcode QR Code Data Matrix Maxi Code Two Dimemsional PDF417 Micor PDF417 Synthetic Symbol Ratios 1:2, 1:3, 2:5, User definable bar widths Bar Height 4 to 999 dots, User progammable Rotation 0, 90, 180, and 270 Degrees Sequential Numbering Sequential numbering of both numerics and b
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Unit 3: Installation INSTALLATION • Unpacking & Parts Identification • Printer Installation • Operational Mode Selection • Interface Selection • Accessories Installation GL408-412e Operator’s Manual 3-1
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Unit 3: Installation UNPACKING & PARTS IDENTIFICATION Unpack the printer as directed in the following procedure. 1 Place the shipping container (box) upright on a soid, flat surface. 2 Open the box, remove any loose items and the first layer of packing material. 3 Carefully lift the printer and accessories from the box and place them on a solid flat surface. 4 Remove the plastic covers from the packed items and visually inspect for physical damage. 5 Ensure all components are present as dict
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Unit 3: Installation PRINTER INSTALLATION This chapter provides guidance on how to station, connect, and load the printer once unpacked. Following printer setup, procede to the next chapter for information on interface selection. SITE LOCATION • Stationed on a solid flat surface. • Stationed away from hazardous materials. • Stationed within operational distance of the host based on interface specifications. CABLE CONNECTION The diagram below (Figure 3-2) displays the printer’s connectors and p
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Unit 3: Installation MEDIA SELECTION The size and type of the labels or tags to be printed should have been taken into consideration before printer purchase. Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not cover the print head will allow the platen roller to tread on it and wear it out. The media edge will also wear a groove in the platen roller affecting print quality. MEDIA & RIBBON LOADING There are two general media types that may
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Unit 3: Installation Fan-Fold Media Media Guide Media Holder Media Sensor Rear Housing Cover Media Damper Lower Print Assy Figure 3-3b, Fan-fold Media Loading Ribbon Rewind Spindle Ribbon Core Ribbon Stock Ribbon Supply Spindle Upper Print Assy Figure 3-3c, Ribbon Loading GL408-412e Operator’s Manual 3-5
