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HP ProLiant DL585 Server
Maintenance and Service Guide
Part number: 358708-009
Ninth edition: May 2006
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Legal notices © Copyright 2004–2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S. r
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Contents 1 About this guide Audience assumptions .............................................................................................................................. 5 Technician notes ...................................................................................................................................... 5 Where to go for additional help ................................................................................................................ 5 Integrated Mana
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BBWC assembly.................................................................................................................................... 44 SCSI backplane..................................................................................................................................... 45 System battery....................................................................................................................................... 46 System board ...............................
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1 About this guide This maintenance and service guide can be used for reference when servicing the HP ProLiant DL585 Server. WARNING! To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs can create conditions that are hazardous. Audience assumptions This guide is for service technicians. HP assumes you are qualified in the servicing of computer equipment and
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Integrated Management Log The server includes an integrated, nonvolatile management log that contains fault and management information. The contents of the Integrated Management Log (IML) can be viewed with HP SIM. Telephone numbers For the name of the nearest HP authorized reseller: • In the United States, see http://www.hp.com/service_locator. • In Canada, see http://www.hp.com. For HP technical support: • In the United States and Canada, call 1-800-HP-INVENT (1-800-474-6836). • Out
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2 Illustrated parts catalog Customer self-repair program The HP customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience. Through this convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist
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Mechanical components exploded view Figure 1 Mechanical components exploded view Mechanical components spare parts list Table 1 Mechanical components spare parts list Item Description Assembly Modified Spare part Modified spare Customer self- number assembly number part number repair (Yes/No) number 1 Access panel 321466-001 — 359772-001 — Yes 2 Front bezel 233588-002 — 243669-001 — Yes 3 SCSI hard drive blank 302531-002 — 122759-001 — Yes 4 Hard drives — — — — — — 36-GB SCSI h
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Table 1 Mechanical components spare parts list Item Description Assembly Modified Spare part Modified spare Customer self- number assembly number part number repair (Yes/No) number — 146-GB SCSI hard drive, 271837-010‡ 404670-002 289044-001‡ 404708-001 Yes U320 10K* See requirement See requirement — 146-GB SCSI hard drive 281837-028‡ 404670-006 347779-001‡ 404712-001 Yes U320 15K* See requirement See requirement — 300-GB SCSI hard drive, 271837-021‡ 404670--001 351126-001‡ 404701-001 Ye
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System components exploded view Figure 2 System components exploded view System components spare parts list Table 2 System components spare parts list Item Description Assembly Modified Spare part Modified spare Customer self- number assembly number part number repair (Yes/No) number — Media storage devices — — — — — 1 CD-RW drive, universal 294766- 383696-002 337273-001‡ 399959-001 Yes media 9D1/9D2‡ See See requirement requirement 2a DVD-ROM drive, 8X, 168003- 395910-001 268795-
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Table 2 System components spare parts list Item Description Assembly Modified Spare part Modified spare Customer self- number assembly number part number repair (Yes/No) number 8 Processor memory boards — — — — — — Processor memory board 011974-002‡ 011974-502 356783-001 — Yes (PC2100/PC2700)** See requirement — Processor memory board 011974-003‡ 011974-503 382596-001‡ 412319-001 Yes (PC2100/PC2700)** See requirement See requirement — Processor memory board 012567-001‡ 012567-501 378476
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Table 2 System components spare parts list Item Description Assembly Modified Spare part Modified spare Customer self- number assembly number part number repair (Yes/No) number — Power transfer board * 012662-001‡ 012662-501 — — Yes See requirement 20 SAS cable kit* — — 393535-001 — Yes — SAS data cable assembly 361316-002 — — — Yes * — SAS power cable * 379196-001 — — — Yes 21 SAS array controller* 012335-001‡ 012335-501 370855-001‡ 417343-001 Yes See requirement See requirement 2
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Table 2 System components spare parts list Item Description Assembly Modified Spare part Modified spare Customer self- number assembly number part number repair (Yes/No) number 37 1-GB, PC3200 (DDR 373029-051‡ 373029-851 378914-001‡ 416106-001 Yes SDRAM)* See requirement See requirement 38 2-GB, PC3200 (DDR 373030-051‡ 373030-851 378915-001‡ 416107-001 Yes SDRAM)* See requirement See requirement * Not shown **Mixing processor speeds or cache sizes is not supported ‡REQUIREMENT: For Cu
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3 Removal and replacement procedures You need the following items for some procedures: • Torx T-15 tool • Flathead screwdriver • Diagnostics Utility on the HP SmartStart CD Safety considerations Before performing service procedures, review the following safety information. Electrostatic discharge A discharge of static electricity can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent elec
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IMPORTANT: If you are performing service procedures in an HP, Compaq branded, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components. For more information about telco rack solutions, see the RackSolutions.com website at http://www.racksolutions.com/hp. • Access internal components. If you must access internal components for removal or replacement, you can remove the access panel without removing th
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The system is now without power. Locating and removing the Torx T-15 tool Many hardware procedures in the server are toolless, but a few require the removal of Torx T-15 screws that have been installed for shipping or security reasons. A Torx T-15 tool ships with the server for the removal of these screws. 1. Locate the Torx T-15 tool on the back of the server. 2. Slide the tool upward out of the retaining clips. Figure 4 Removing the Torx T-15 tool Extending the server from the rack
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2. Extend the server on the rack rails until the server rail-release latches engage. Figure 6 Extending the server from the rack WARNING! Be careful when pressing the rail-release levers and sliding the component into or out of the rack. The sliding rails could pinch your fingertips. 3. After performing the installation or maintenance procedure, press the rail-release levers at the front of both server rails and slide the server into the rack. Figure 7 Sliding the server into the
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Removing the access panel WARNING! Pressing the Power On/Standby button sets the server to the standby position, which removes power from most areas of the server. However, portions of the power supply and some internal circuitry remain active until the AC power cord is removed. WARNING! To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching. CAUTION: Electrostatic discharge can damage electronic components. Proper
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Removing the server from the rack WARNING! The server is very heavy, up to 44.5 kg (98 lb). To reduce the risk of personal injury or damage to the equipment: • Remove all hot-plug power supplies to reduce the weight of the server before lifting it. • Observer local occupational health and safety requirements and guidelines for material handling. • Get help to lift and maneuver the server. To remove the server from the rack: 1. Power down the server. See “Powering down the server” e
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Processor memory boards The server supports up to four processor memory boards with AMD® Opteron™ processors. CAUTION: Processor memory boards 1 and 2 must always be installed. The system will not boot if either board is missing. CAUTION: Update the ROM to be sure that the system ROM recognizes the new processor you are installing. For the most recent ROMPaq, see the HP website, and follow the support link on the product website. Failure to flash the ROM before installing proce
