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Conference Reservation and Control System
(CRCS) Release 6.0
Installation
555-027-109
Comcode 108382085
Issue 1
April 1999
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Users outside of the US and Canada should contact their local Copyright© 1999 Lucent Technologies Inc. All Rights Reserved authorized Lucent Technologies distributor if they want to order additional copies of this document. Also, users in these countries Printed in U.S.A. should send any comments on the document to their local authorized Lucent Technologies distributor. Notice Lucent Technologies Inc. Fraud Intervention While reasonable effort was made to ensure that the information If you
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Contents n Installation Overview 1 n Upgrading from a Previous Release 2 Upgrading a Single-User System 2 n Pre-Installation Requirements 5 CRCS/OpCenter and OpCenterSP Checklist 5 Fax Option 6 n Configuring the PC 7 n Connecting the PC to the MCU 9 Local Connection to MCU 9 Remote Connection to MCU 10 Connection Procedure 10 Checking the Modem Settings 12 n CRCS/OpCenter Software Installation 15 n Testing CRCS 19 Logging In to CRCS 19 Setting the Time Zone 20 Adding the MCU 21 Establishing the
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Contents n OpCenterSP Installation 38 n Testing OpCenterSP 42 n Appendix A: Modem Pooling 44 Administering Modem Pool Groups 44 3800 Series Modem Installation 48 3810 48 3820 53 3830 53 7400A Data Module Installation 54 iv Issue 1 CRCS R6.0 April 1999
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Single-User CRCS/OpCenter and OpCenterSP Installation Installation Overview CRCS/OpCenter and OpCenterSP can be set up as a single-user system on a dedicated PC connected to up to 2 Lucent Technologies MultiPoint Conferencing Units (MCU). The CRCS/OpCenter PC can run either Microsoft® Windows NT 4.0 or Microsoft Windows 95. The connection between the CRCS/OpCenter or the OpCenterSP PC and the MCU can be local if the distance between the two is less than 5000 feet. The con- nection is cons
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Upgrading from a Previous Release Upgrading from a Previous Release Each new release of the CRCS/OpCenter program and the MCU offers additional features. If any endpoint already included in your previous release supports some or all of the new enhancements, you may need to update the bandwidth, proto- cols, and feature entries in the Conference Template, Endpoint, Site, and MCU databases. Beginning with release 6.0, CRCS is backward compatible with the previous release MCU. The two MCUs con
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Upgrading a Single-User System create a subdirectory named c:\crcs6x\dbase and copy the crs.mdb file into it before installing CRCS. 3. From the MCU MT, perform an add login and change permissions to create the crcs login, password, and permissions (see MCU Administration for details). 4. Insert the CRCS CD-ROM and click Start on the Windows Taskbar. NOTE: Make sure no other applications are running, including fax programs. 5. Click Run and use the Browse button to locate the setup.exe file o
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Upgrading from a Previous Release Figure 1. MCU Link Administration window 15. The upgrade process is complete and you can begin using CRCS/ OpCenter. 4 Issue 1 CRCS R6.0 April 1999
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CRCS/OpCenter and OpCenterSP Checklist Pre-Installation Requirements As a single-user dedicated system on a PC connected to one or two Lucent Tech- nologies MultiPoint Conferencing Units (MCU), CRCS/OpCenter or OpCenterSP can be set up as either local or remote. For a local connection, the distance between the PC and MCU must be less than 5000 feet. Distances beyond 5000 feet are considered remote. Also, if the PC is not connected to the TN754B or TN2223 on the MCU side, the connection is r
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Pre-Installation Requirements Remote Configurations For remote configurations where the MCU and CRCS/OpCenter or OpCenter SP are not collocated, modem pooling is used (see "Appendix A: Modem Pooling" on page 44). The modems must support a minimum of 9600 baud. Additional serial ports may be required which must support non-shared interrupts. Login and Passwords Be sure you know the following information: n Login, password, dialed number and COM port for each MCU n CRCS or OpCenterSP Serial Nu
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Fax Option Configuring the PC Regardless of whether the connection between the PC and the MCU is local or remote, you must supply the proper adapter to connect the COM1 port to the RS232 cable. Configure your CRCS/OpCenter or OpCenterSP PC as follows: Figure 2. Microsoft Windows Control Panel Settings 1. With your PC powered on, select Start—Settings—Control Panel. 2. Perform each of the following steps: n select the Regional Setting and Keyboard to set both to English (United States) n set
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Configuring the PC . Figure 3. Display Properties Window n select Modem and use the Modem Installation wizard to set the modem COM ports. Click Add then Don’t detect my modem. Under Manufacturers, choose Standard Modem Types. Under Models, select Standard 9600 bps Modem. Choose the appropri- ate COM port: Communications Port (COM 1) for the MCU 1 con- nection and COM2 for the MCU 2 connection. Figure 4. Install New Modem Wizard—Selecting the COM Port 8 Issue 1 CRCS R6.0 April 1999
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Local Connection to MCU Connecting the PC to the MCU This procedure establishes the connection between the CRCS/OpCenter PC and the data module or modem. For information about connecting the data module or modem to the MCU, see the MCU Installation and Test manual. To connect the PC using the standard serial ports to the modem or data module, follow these steps: Local Connection to MCU The following hardware is required for a local MCU connection: n 8400B data module (supplied) NOTE: 7400B d
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Connecting the PC to the MCU Remote Connection to MCU When the PC is located remotely from the MCU, the MCU’s modem pooling capa- bility is ideal for connecting the data link needed to support CRCS/OpCenter. With modem pooling, Hayes-compatible analog modems are used at the PC to connect over the PTSN to the MCU. The MCU implements an external 7400A data module combined with a 3800 modem running 9600 bps to provide conversion resources needed to route the analog voice calls from the CRCS to
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Connection Procedure TDM Bus Analog 3800 TN746B Analog 3800 RS232 DCP 7400A TN754B DS1 DCP 7400A Voice Grade Data Call Public/Private PC Modem Network Analog RS232 Figure 6. Remote CRCS Connection to MCU (Modem Pooling) 5. Connect the female end of the RS232 cable to the male end of either an adapter or the CRCS PC first serial port. 6. Connect the male end of the RS232 cable to the female 25-pin RS232 con- nector on the analog modem (remote connection) or data module (local connection). 500
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Connecting the PC to the MCU Checking the Modem Settings The last step before loading the CRCS program requires that you configure and check the modem connection to the MCU. 1. From Microsoft Windows, select Start—Programs—Accessories— HyperTerminal. 2. From the HyperTerminal window, click the Hypertrm.exe icon. Figure 8. HyperTerminal Window Setting 3. Enter Test in the Name field of the Connection Description window and select the first icon as shown. Click the OK button. 4. Click on Connect
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Checking the Modem Settings 5. Choose the following settings: n Connector=Com1 n Baud Rate=9600 n Data Bits=8 n Stop Bits=1 n Parity=None n Flow Control=None 6. Click the OK button to save the changes. If you are using the 8400B data module, continue to step 7. For the 7400B data module, skip to step 10. 7. Type ats24=001 to set the data module for standalone operation without a telephone. 8. Remove power from the 8400B data module for 5 seconds. 9. Reconnect power to the 8400B data module. Th
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Connecting the PC to the MCU 11. When the login for the MCU displays, enter the login and password assigned by the technical center during installation to verify that you have a working CRCS to MCU link. 12. Type logoff and exit hyperterminal. Repeat this procedure to test COM2 if you are controlling a second MCU. NOTE: If the MCU login does not display, verify that the MCU recognizes that CRCS is active (from the MT check the Scheduler Adjunct field on the cus- tomer-options form. It must b
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Checking the Modem Settings CRCS/OpCenter Software Installation NOTE: If your system encounters a conflict with another application while running setup, make sure all other Windows applications are closed before pro- ceeding. 1. Complete the PC connections by connecting the power cord and plug, inserting the mouse cord in an available COM port or installing the bus mouse, and turning on the power. Figure 10. Loading the CRCS/OpCenter Software 2. Insert the CRCS CD-ROM. 3. From the Windows des
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CRCS/OpCenter Software Installation 5. When the CRCS/OpCenter setup wizard window appears, click Next. 6. When the product identification window appears, enter your name, com- pany, and CRCS serial number. Click Next. 7. From the Select Components window, select to install Conference Sched- uler and the ODBC drivers. Click Next. Figure 12. CRCS Setup—Select Components 16 Issue 1 CRCS R6.0 April 1999
