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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS
TECHNICAL MANUAL TABLE OF CONTENTS MARCH 2004
T ABLE OF CONTENTS
USER INSTRUCTIONS SECTION
PART DESCRIPTION PAGE
1 ENHANCED DISPLAY PROGRAMMING
1.1 OVERVIEW ........................................................................................... 1.1
1.2 LOCKING YOUR KEYSET................................................................... 1.4
1.3 CHANGING YOUR PASSCODE ......................................................... 1.5
1.4 CALL F
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iDCS 500 Release 2 / OfficeServ PROGRAMMING TECHNICAL MANUAL PART 1 MARCH 2004 PART 1. ENHANCED DISPLAY PROGRAMMING 1.1 OVERVIEW • iDCS KEYSETS This diagram illustrates the keys on a iDCS 28 BUTTON and a iDCS 18 BUTTON keyset that have special functions during programming. When required, these keys will be referred to by the names described in the diagram. 1.1
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iDCS 500 Release 2 / OfficeServ PROGRAMMING TECHNICAL MANUAL PART 1 MARCH 2004 This diagram illustrates the keys on a iDCS 8 BUTTON keyset that have special functions during programming. When required, these keys will be referred to by the names described in the diagram. • DCS KEYSETS This diagram illustrates the keys on a display keyset that have special functions during programming. When required, these keys will be referred to by the names described in the diagram
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iDCS 500 Release 2 / OfficeServ PROGRAMMING TECHNICAL MANUAL PART 1 MARCH 2004 • ITP-5021D KEYSETS This diagram illustrates the keys on an ITP 5021-D keyset that have special functions during programming. When required, these keys will be referred to by the names described in the diagram. A B C D E F 1.3
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.2 LOCKING YOUR KEYSET You can lock your keyset to prevent other people from making or receiving calls while you are away. You can unlock it when you return. ACTION DISPLAY [201] STN LOCK 1. Press the transfer key followed by 100 PASSCODE:_ Display shows [201] STN LOCK 2. Enter your passocde UNLOCKED Default is 1234 [201] STN LOCK 3. Enter 1 for locking outgoing calls (Inte
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.3 CHANGING YOUR PASSCODE Each keyset user can set or change his/her individual passcode. This passcode is used to lock or unlock keysets, for toll restriction override and to access the DISA feature. NOTE: Default passcodes cannot be used for toll restriction override or for DISA access. ACTION DISPLAY [201] PASSCODE 1. Press the transfer key followed by 101 OLD CODE:_ Display shows
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.4 CALL FORWARDING The iDCS 500 allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered. The iDCS 500 system allows four types of call forwarding: FORWARD ALL, FORWARD NO ANSWER, FORWARD BUSY, and FORWARD DND. There is an additional option, FORWARD BUSY/NO ANSWER, that allows
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 [201] FORWARD 2. Dial 0 – to select forward type 1:ALL CALL:NONE OR Press UP or DOWN to select forward type and press RIGHT soft key to move cursor [201] FORWARD 3. Dial destination number (e.g., 201) 1:ALL CALL:205 OR Press UP or DOWN to select destination and press RIGHT soft key to move cursor [201] FORWARD 4. Dial 1 for YES, 0 for NO CURENTLY SET :YES OR Pre
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.5 SETTING YOUR ANSWER MODE Each keyset can have its answer mode for intercom calls set to one of the following options: RING—The station will ring in one of eight custom ring patterns. Calls are answered by pressing the ANS/RLS key or lifting the handset. AUTO—After giving a short attention tone, the station will automatically answer calls on the speakerphone. When a C.O. line is transferred to
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.6 PROGRAMMING YOUR STATION’S NAME Names are written using the keypad. Each key press selects a character. Pressing the dial pad key moves the cursor to the next position. For example, if the directory name is “SAM SMITH,” press the number “7” three times to get the letter “S.” Press the number “2” once to get the letter “A.” Continue selecting characters from the table below to complete your message.
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 • iDCS KEYSETS and ITP KEYSETS COUNT 1 2 3 4 5 DIAL 0 < > . ) 0 DIAL 1 space ? , ! 1 DIAL 2 A B C @ 2 DIAL 3 D E F # 3 DIAL 4 G H I $ 4 DIAL 5 J K L % 5 DIAL 6 M N O ^ 6 DIAL 7 P Q R S 7 DIAL 8 T U V 8 DIAL 9 W X Y Z 9 DIAL : = [ ] 1. When the character you want appears on the same dial pad key as the previous character, press UP to move the cursor one space to the right. 2. Other symb
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.7 PROGRAMMING PERSONAL SPEED DIAL LOCATIONS You can program frequently dialed telephone numbers in a personal speed dial list. Each station user begins with ten numbers 00–09 and may be assigned up to fifty numbers. See your system administrator to determine the amount assigned to your station. NOTE: Press button B for flash and button C for pause. Display keyset users may want to hide some s
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.8 NAMING YOUR PERSONAL SPEED DIAL LOCATIONS This program allows a character name to be entered for each personal speed dial location. This name enables the speed dial number to be located when using the directory dial feature. The directory dial feature allows the display keyset user to select a speed dial location by scanning its name. There are up to 11 characters that can be used. ACTION
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.9 ADDING EXTENDERS TO KEYS This program allows you to assign key extenders to make a general access feature key more specific. The feature keys that can have extenders are listed below: FEATURE KEY DESCRIPTION EXTENDER BOSS Boss and Secretary 1–4 DP Direct Pickup Extension or station group number DS Direct Station Select Any extension number FWRD Call Forward 0–6 GCONF Group Conference 1–5
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.10 CHECKING STATION STATUS This program displays the following attributes of a station port. This is a read only feature. 0 PORT # Cabinet (1–2)/Slot (1–10)/(1–48) 1 PICKUP GROUP None, 01–30 2 SGR Station Group Number 3 BOSS-SECR None, 1–4 4 PAGE Page Zone (1–4) 5 COS NO COS (1–30) per Ring Plan (01–06) 6 TENANT GROUP 1–2 ACTION DISPLAY [201] STN STATUS 1. Press the transfer key f
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.11 CHANGING YOUR TIME AND DATE DISPLAY Display keysets will always have the date and time displayed when not in use. You can select from the following display options: 0 COUNTRY Sets overall display format and has two options 0 = ORIENTAL MM/DD DAY HH:MM 1 = WESTERN DAY DD MM HH:MM 1 CLOCK Sets format of clock display and has two options 0 = 12 HOUR (Displays 1 P.M. as 01:00) 1
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.12 SETTING STATION ON/OFF OPTIONS The iDCS 500 allows the system administrator to set any of the keyset features listed below. FEATURES DESCRIPTION Automatically places an existing C.O. call AUTO HOLD 00 on hold if a CALL button, trunk key or trunk route key is pressed during that call. Automatically starts the stopwatch timer 01 AUTO TIMER during a C.O. call. When ON, this feature disables
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 FEATURES DESCRIPTION When set to OFF an OHVA will be heard through the keyset speaker rather than the 13 SECURE OHVA handset. 14 NOT FOR USA This option determines whether CO calls arriving at a station will be auto answered if 15 AUTO ANS CO auto answer is selected in MMC 103. ACTION DISPLAY [201] STN ON/OFF 1. Press the transfer key followed by 110 AUTO HOLD :OFF Display show
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 [201] STN ON/OFF If option 07 from above list is dialed at DISPLAY :TIME Step 2 [201] STN ON/OFF If option 08 from above list is dialed at AUTO CAMPON :ON Step 2 [201] STN ON/OFF If option 10 from above list is dialed at AME PASSCODE :ON Step 2 [201] STN ON/OFF 4. Press UP or DOWN to select ON or OFF HOT KEYPAD :ON Press the left or right soft key to return
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iDCS 500 Release 2 / OfficeServ USER INSTRUCTIONS TECHNICAL MANUAL PART 1 MARCH 2004 1.13 SELECTING A RING TONE Each keyset user can select one of eight ring frequencies. ACTION DISPLAY [201] RING TONE 1. Press the transfer key followed by 111 SELECTION 6 Display shows [201] RING TONE 2. Dial 1–8 to select the ring tone SELECTION 5 OR Press UP or DOWN to select the ring tone Press the right soft key to move the cursor 3. Press the transfer key to store
