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Telecommunication Systems Division
Digital Business Telephone Systems
DKT3000/2000-Series
Digital Telephone
User Guide
May 2002
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© Copyright 2002 Publication Information Toshiba America Information Systems, Inc. Toshiba America Information Systems, Inc., Telecommunication Systems Division Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for All rights reserved. No part of this manual, covered by the any reason, including, but not limited to, utilization of new copyrights hereon, may be reproduced in any form or by any advances in the state of technica
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TE
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Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other than normal
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Contents Introduction Organization...................................................................................................................... vii How to Use This Guide.................................................................................................... viii Conventions ..................................................................................................................... viii Related Documents/Media..........................................................
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Contents Chapter 3 – Advanced Operation Handset ...........................................................................................................................10 Speaker ...........................................................................................................................10 Handsfree Answerback...................................................................................................10 Switching Between Handset and Speakerphone............................
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Contents Chapter 3 – Advanced Operation Call Forward Settings .....................................................................................................29 Call History........................................................................................................................32 Call Park Orbits..................................................................................................................32 Call Pickup.......................................................
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Contents Chapter 4 – DKT3014 LCD Features Voice Mail - Direct Transfer..............................................................................................51 Voice Mail Soft Keys.........................................................................................................51 Call Recording ...................................................................................................................55 Other Voice Mail Features...............................................
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Contents Appendix A – Centrex Application Paging .............................................................................................................................80 Call Forward Override (DSS Override)..........................................................................80 Night Transfer Button.....................................................................................................80 Appendix A – Centrex Application Flexible Directory Numbering........................
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Contents Appendix A – Centrex Application vi Strata CTX DKT3000/2000-Series Telephone 05/02
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Introduction This user guide describes how to use the 3000-series and 2000-series digital phones for Strata CTX systems. Also discussed are Digital Add-on Modules (DADMs) and the Direct Station Selection (DSS) Console. Organization Chapter 1 – The Grand Tour provides an overview of the digitial telephones. Chapter 2 – The Basics covers the basic telephone features that you need to know. Chapter 3 – Advanced Operation includes an explanation of Soft Key operations. Features are presented
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Introduction How to Use This Guide How to Use This Guide This guide provides in-depth instructions for the DKT3000- and DKT2000-series digital telephones and their features. Most telephone users can use the “Strata CTX 3000/2000-series Digital Telephone Quick Reference Guide” instead of this guide. Conventions Conventions Description Elaborates specific items or references other information. Within some Note tables, general notes apply to the entire table and numbered notes apply to specific
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Introduction Related Documents/Media Conventions Description Grey words within the printed text denote cross-references. In the See Figure 10 electronic version of this document (Library CD-ROM or FYI Internet download), cross-references appear in blue hypertext. Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’
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Introduction Related Documents/Media x Strata CTX DKT2000/3000-Series Telephone 05/02
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The Grand Tour 1 This chapter familiarizes you with DKT3000-series and DKT2000-series digital speakerphones (model numbers appear on the bottom of your telephone). DKT3000-series Telephones The DKT3000-series models include: DKT3010-S 10-button DKT3020-S 20-button (shown on the next page) DKT3010-SD 10-button with two-line by 24-character LCD DKT3020-SD 20-button with two-line by 24-character LCD DKT3014-SDL 14-button with eight-line by 24-character tilting LCD and 16 Soft Key button
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The Grand Tour DKT3000-series Telephones LCD Display Mode Page Scroll Feature Handset LCD Control Buttons/ Soft Keys Red/Green LED Indicators Dial Pad Q Z Flexible Buttons (also known as Programmable Buttons - PB) Msg Spdial Vol Mic Redial Spkr Cnf/Trn Hold 5649 Fixed Buttons Microphone Location DKT3020-SD Telephone Fixed Buttons The fixed buttons on your dial pad enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 – The Basics. 2 Strata CTX
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The Grand Tour DKT3000-series Telephones Flexible Buttons Your telephone can have 10, 14, or 20 Flexible Buttons (shown in the illustration on the previous page) that can be programmed to do many button functions, including: Line is used to access an outside line. Primary Extension is your extension button. Pooled Line Group enables you to access available outside lines from a group of lines appearing under one button. Feature Access Buttons enables you to store features onto a single
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The Grand Tour DKT2000-series Telephones
is generally used as a Soft Key. Pressing
switches you from the Call Forward (CF) display to the User Name display. Pressing advances you through information.
will be used in the future. DKT2000-series Telephones The following speakerphone models belong to the 2000-series: DKT2010-S 10-button speakerphone DKT2010-SD 10-button with LCD DKT2020-S 20-button DKT2020-SD 20-button with LCD (shown below) DKT2020-FDSP 2
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The Grand Tour DKT2000-series Telephones LCD Display Handset LCD Control Buttons/ Soft Keys Red/Green LED Indicators Dial Pad Flexible Buttons 5972 Fixed Buttons Microphone Location DKT2020-SD Telephone Fixed Buttons The fixed buttons on your telephone enable you to perform standard functions quickly and easily. These buttons are described in Chapter 2 – The Basics. Strata CTX DKT3000/2000-Series Telephone 05/02 5
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The Grand Tour DKT2000-series Telephones Flexible Buttons All Flexible Buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your CTX System Administrator for button assignments. Line Buttons You may have buttons designated as
and/or
which enable you to directly access outside lines.
enables you to access available CO Lines from a
