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                        INT 3000 Admin Manual cover  5/18/07  9:20 AM  Page 1
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Inter-Tel 3000 
Administration Manual                                                                                                                                                                                                                                                                                                                                                                                                                       
                    
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                        Inter-Tel 3000  Administrator’s Manual     TABLE OF CONTENTS  FCC INFORMATION ....................................................................................................................... 1  FCC PART 68 EXHIBIT J................................................................................................. 1  CUSTOMER OWNED COIN/CREDIT CARD PHONES.................................................. 2  DATA EQUIPMENT.......................................................................
                    
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                        Inter-Tel 3000  Administrator’s Manual    CUSTOMIZING YOUR DIGITAL TELEPHONE SET................................................................... 21  TO CHANGE THE LANGUAGE ON YOUR PHONE.................................................... 21  AUTOMATIC ANSWER ................................................................................................ 21  TO PROGRAM A FEATURE ONTO A PROGRAMMABLE KEY ON YOUR  EXTENSION .........................................................................
                    
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                        Inter-Tel 3000  Administrator’s Manual     EXTERNAL FORWARDING ......................................................................................................... 34  TO RESTRICT AN EXTENSION FROM FORWARDING CALLS TO AN EXTERNAL  NUMBER ........................................................................................................................ 34  TO FORWARD ALL CALLS OR EXTERNAL CALLS ONLY TO AN EXTERNAL  NUMBER .................................................................
                    
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                        Inter-Tel 3000  Administrator’s Manual    VOICE MAIL..................................................................................................................................... 51  TO ALLOCATE A VOICE MAILBOX TO AN EXTENSION........................................ 51  SETTING UP VOICE MAILBOXES .............................................................................................. 51  TO RECORD VOICE MAILBOX GREETINGS ............................................................. 
                    
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                        Inter-Tel 3000  Administrator’s Manual     TO PRESENT A BUSY EXTENSION WITH A CALL WAITING TONE...................... 65  TO ACCEPT A WAITING CALL ................................................................................... 65  CALL WAITING FROM EXTERNAL CALLS............................................................... 65  MULTIPLE CALL PARK ............................................................................................... 66  BARGE-IN .....................................
                    
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                        Inter-Tel 3000  Administrator’s Manual    ROOM MONITOR .......................................................................................................................... 80  EXTENSION LOCK ....................................................................................................................... 80  TO LOCK YOUR EXTENSION...................................................................................... 80  TO UNLOCK YOUR EXTENSION .........................................
                    
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                        Inter-Tel 3000  Administrator’s Manual     ADDITIONAL PROGRAMMING OPTIONS ................................................................................. 93  SYSTEM LANGUAGE ................................................................................................................... 93  TO CHANGE THE PROGRAMMING EXTENSION ..................................................................... 93  TO CHANGE THE SYSTEM PROGRAMMING PASSWORD ....................................................
                    
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                        Inter-Tel 3000  Administrator’s Manual    INCOMING CALLS ONLY WHEN T1 IS PROGRAMMED........................................................ 111  INCOMING CALLS ONLY WHEN PRI IS PROGRAMMED...................................................... 111  OUTGOING GROUPS .................................................................................................................. 112  OUTGOING GROUPS PROGRAMMING WHEN T1 IS PROGRAMMED.................. 112  OUTGOING GROUPS WHEN PRI IS PROGRAMMED .....
                    
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                        Inter-Tel 3000  Administrator’s Manual    FCC INFORMATION  FCC Part 68 Exhibit J  This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the  exterior of the cabinet of this equipment is a label that contains, among other information, a product  identifier in the format US: LKCPF09BENCORECX. If requested, this number must be provided to the  telephone company.    • FCC Registration Number: US: LKCPF09BENCORECX  • Ringer Equivalence Number (REN): 0.9  •
                    
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                        Inter-Tel 3000  Administrator’s Manual     Customer Owned Coin/Credit Card Phones  To comply with state tariffs, the Telephone Company must be given notification prior to connection. In  some states, the state public utility commission, public service commission or corporation commission  must give prior approval of connection.  Data Equipment  The table below shows which jacks are associated with which modes of operation:  Mode of Operation  USOC Jack  Permissive RJ11C  Programmable RJ41S and R
                    
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                        Inter-Tel 3000  Administrator’s Manual    television reception, which can be determined by turning the equipment off and on, the user is encouraged  to try to correct the interference by one or more of the following measures:  • Reorient the receiving antenna  • Relocate the CCU with respect to the receiver  • Check that the CCU and receiver are not on the same circuit; the CCU must be powered from an  isolated, dedicated AC outlet  If necessary, the user should consult the dealer or an experien
                    
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                        Inter-Tel 3000  Administrator’s Manual     SAFETY REGULATIONS  Important Safety Instructions  The following safety information is reprinted from UL 60950:2000. When using your telephone equipment,  basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to  persons, including the following:    1. Read and understand all instructions.    2. Follow all warnings and instructions marked on the product.    3. Unplug this product from the wall outlet b
                    
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                        Inter-Tel 3000  Administrator’s Manual     If the product has been exposed to rain or water.   If the product does not operate normally by following the operating instructions.    Adjust only those controls that are covered by the operating instructions because improper  adjustment of other controls can result in damage and will often require extensive work by a  qualified technician to restore the product to normal operation.   If the product has been dropped or the cabinet has been damaged.   
                    
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                        Inter-Tel 3000  Administrator’s Manual       LIMITED WARRANTY  For a period of 18 months from the date of purchase, Inter-Tel® warrants the Equipment (except for fuses  and lamps) to be free from defects in material, workmanship, or both, and to comply with specifications for  the Equipment, as set forth in the Installation Manual. Buyer’s sole and exclusive remedy for breach of this  Limited Warranty shall be to have the defective Equipment (or parts) repaired or replaced at Inter-Tel’s  option
                    
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                        Inter-Tel 3000  Administrator’s Manual    SOFTWARE LICENSE AGREEMENT  THE FOLLOWING IS A SITE LICENSE AGREEMENT RELATING TO THE INTER-TEL  SOFTWARE. PLEASE CAREFULLY READ ALL OF THE TERMS AND CONDITIONS BEFORE  PROCEEDING. THE SOFTWARE REFERENCED HEREIN IS LICENSED IN ACCORDANCE WITH  THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT SUCH TERMS AND  CONDITIONS YOU WILL NOT BE PERMITTED TO USE THE SOFTWARE. IF YOU ACCESS OR  USE SUCH SOFTWARE IN CONTRAVENTION OF THE TERMS AND PROVISIONS OF
                    
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                        Inter-Tel 3000  Administrator’s Manual     acknowledge and agree that you have the responsibility to sublicense the end user of the software with  an agreement in writing containing the statement that “the software licensed hereby can only be  installed at the initial end user site licensed for this software and at no other site without the express  written consent and relicensing by Inter-Tel Integrated Systems, Inc. It is the specific intent of this site  licensing agreement to (1) prohibit th
                    
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                        Inter-Tel 3000  Administrator’s Manual    You shall be solely responsible for the supervision, management and control of your use of the Program  and related products and documentation. You hereby indemnify and hold harmless the Company and its  affiliates (the Indemnified Parties) against any loss, liability, damages, costs or expenses suffered or  incurred by the Indemnified Parties at any time as a result, of any claim, action or proceeding arising out of  or relating to your use, operation o
                    
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                        Inter-Tel 3000  Administrator’s Manual     Government Restricted Rights:  The Software is provided with restricted rights. Use, duplication or disclosure by the government is  subjected to restrictions set forth in subparagraph c (1) (ii) of the Rights in Technical Data and Computer  Software clause at DFARS 252.227-7013 (Oct. 1988) and FAR 52.227-14 and 52.227-19 (June 1987).  Contractor is Inter-Tel Integrated Systems, Inc., Chandler, Arizona 85226.       10                                    
                    
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                        Inter-Tel 3000  Administrator’s Manual      INTRODUCTION   SYSTEM DESCRIPTION  • The Inter-Tel 3000 is an Integrated Communications System. It supports all your voice call needs and  also provides an optional Integrated Data Solution that allows multiple simultaneous Internet sessions  and up to 12 IP extensions.  • The Inter-Tel 3000 can accommodate up to 20 Central Office (CO) Lines.  • The Inter-Tel 3000 can be equipped with a T1 module providing up to 24 T1 or 23 Primary Rate ISDN  channels.