Grandstream Networks GXP1100 user manual

User manual for the device Grandstream Networks GXP1100

Device: Grandstream Networks GXP1100
Category: Wireless Office Headset
Manufacturer: Grandstream Networks
Size: 0.44 MB
Added : 6/22/2013
Number of pages: 46
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Summary of the content on the page No. 1













Grandstream Networks, Inc.
GXP1100/GXP1105
Small Business IP Phone


GXP1100/GXP1105 USER MANUAL

Summary of the content on the page No. 2

GXP1100/GXP1105 User Manual Index GNU GPL INFORMATION .......................................................................... 5 CHANGE LOG ........................................................................................... 6 FIRMWARE VERSION 1.0.4.23 ............................................................................................................ 6 FIRMWARE VERSION 1.0.4.9 ...............................................................................................

Summary of the content on the page No. 3

CONFIGURATION VIA IVR MENU ...................................................................................................... 22 CONFIGURATION VIA WEB BROWSER ........................................................................................... 23 DEFINITIONS ...................................................................................................................................... 24 STATUS PAGE DEFINITIONS ...............................................................

Summary of the content on the page No. 4

GUI Interface Examples GXP1100/GXP1105 User Manual http://www.grandstream.com/products/gxp_series/general/documents/gxp110x_gui.zip 1. Screenshot of Configuration Login Page 2. Screenshot of Status Page 3. Screenshot of Basic Setting Configuration Page 4. Screenshot of Advanced User Configuration Page 5. Screenshot of SIP Account Configuration Page 6. Screenshot of Saved Configuration Changes Page 7. Screenshot of Reboot Page FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1

Summary of the content on the page No. 5

GNU GPL INFORMATION GXP1100/GXP1105 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl. FIRMWARE VERSION 1.0.4.23 GXP11

Summary of the content on the page No. 6

CHANGE LOG This section documents significant changes from previous versions of GXP1100/GXP1105 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.4.23 • Updated generic config file cfg.xml information. [CONFIGURATION FILE DOWNLOAD] • Added "Use Privacy Header" and "Use P-Preferred-Identity Header" options in web GUI. [ACCOUNT PAGE DEFINITIONS] • Added NAT Settings

Summary of the content on the page No. 7

WELCOME Thank you for purchasing Grandstream GXP1100/GXP1105 Small Business IP Phone. GXP1100/GXP1105 is a next generation small business IP phone that features up to 2 calls with 1 SIP account, 4 programmable keys, single network port, integrated PoE (GXP1105 only). The GXP1100/GXP1105 delivers superior HD audio quality, leading edge telephony features, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party

Summary of the content on the page No. 8

PRODUCT OVERVIEW FEATURE HIGHTLIGHTS • Single SIP Account, up to 2 calls, 4 programmable keys • HD handset with support for wideband audio • Single 10/100Mbps network port, integrated PoE (GXP1105 only) • 7 dedicated function keys for Hold, Flash/Call Waiting, Transfer, Message, Mute, Volume, Send/Redial • Automated provisioning using TR-069 or AES encrypted XML configuration file, SRTP and TLS for advanced security and privacy protection, LLDP, IPv6 GXP1100/GXP110

Summary of the content on the page No. 9

Simplified Chinese, traditional Chinese, Korean, Japanese, and etc supported in web configuration interface Upgrade and Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file Provisioning Universal power adapter: Power and Green Input: 100-240VAC 50-60Hz; Output: 5VDC, 800mA Energy Efficiency Integrated Power-over-Ethernet (802.3af, GXP1105 only) Typical power consumption under 1W (power adapter) or under 1.5W (PoE) Unit dimension

Summary of the content on the page No. 10

INSTALLATION EQUIPMENT PACKAGING Table 2: GXP1100/GXP1105 EQUIPMENT PACKAGING Main Case Yes (1) Handset Yes (1) Phone Cord Yes (1) Yes (1) Power Adaptor Ethernet Cable Yes (1) Phone Stand Yes (1) Quick Start Guide Yes (1) CONNECTING YOUR PHONE Figure 1: GXP1100/GXP1105 Ports Table 3: GXP1100/GXP1105 CONNECTORS Handset Port RJ9 handset connector port LAN Port 10/100Mbps RJ-45 port connecting to Ethernet, integrated PoE (GXP1105 only) Power Jack 5V DC Power connect

Summary of the content on the page No. 11

To set up the GXP1100/GXP1105, follow the steps below: 1. Attach the phone stand to the back of the phone where there is a slot for the phone stand; 2. Connect the handset and main phone case with the phone cord; 3. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable; 4. Connect the 5V DC output plug to the power jack on the phone; plug the power adapter into an electrical outlet. If PoE switch is used on G

Summary of the content on the page No. 12

USING THE GXP1100/GXP1105 GETTING FAMILAR WITH THE KEYPAD The following table describes the buttons used on the GXP1100/GXP1105 keypad. Table 4: GXP1100/GXP1105 KEYPAD DEFINITIONS Hold. Place active call on hold, or resume the call on hold. Flash. Flash key can be used for multiple purposes. • Call waiting. Bring up a new line; or answer the second incoming call. • 3-way Conference. Establish 3-way conference when FLASH key is configured as CONF. Before using the Flash key for

Summary of the content on the page No. 13

MAKING PHONE CALLS 2 CALLS WITH 1 SIP ACCOUNT GXP1100/GXP1105 can support up to two lines “virtually” mapped to one SIP account. By picking up the handset, the GXP1100/GXP1105 will be in off hook state and the dial tone will be heard. To make a call, dial out the number with the current line. During the call, users can press the FLASH key to hold the current call and make/answer another call. If they are 2 calls established, users can switch the two lines by pressing the FLASH key.

Summary of the content on the page No. 14

Note: • After entering the number, the phone waits for the No Key Entry Timeout (Default timeout is 4 seconds, configurable via Web GUI) before dialing out. Press SEND or # key to override the No Key Entry Timeout; • If digits have been entered after handset is off hook, the SEND key will works as SEND instead of REDIAL; • By default, # can be used as SEND to dial the number out. Users could disable it by setting "User # as Dial Key" to "No" from Web GUI->Account page. MAKING CALLS

Summary of the content on the page No. 15

To enable Quick IP Call Mode, go to GXP1100/GXP1105 Web GUI->Advanced Setting page, set "Use Quick IP Call Mode" to "Yes". Then take the handset off hook and dial #xxx where x is 0-9 and xxx<255. Press # or SEND and a direct IP call to aaa.bbb.ccc.XXX will be completed. "aaa.bbb.ccc" is from the local IP address regardless of subnet mask. The number #xx or #x are also valid. The leading 0 is not required (but it's OK). For example: • 192.168.0.2 calling 192.168.0.3 -- dial #3 followe

Summary of the content on the page No. 16

Note: If users hang up the current call while there is a call on hold in the other line, there will be an audible ring tone indicating a call is on hold while your handset is put on hook. Pick up the handset so users can resume with the call on hold. MUTE During an active call, press the MUTE key to mute/unmute the microphone. CALL TRANSFER GXP1100/GXP1105 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer. • Blind Transfer.  During the first active c

Summary of the content on the page No. 17

Note: • To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. • In auto-attended transfer, use SEND key to dial out the second call instead of using #, even when # could be used as SEND in normal phone calls. 3-WAY CONFERENCING GXP1100/GXP1105 can host 3-way conference call by using Multi Purpose Key or FLASH key. • To use Multi-Purpose Key to establish 3-way conference call, go to GXP1100/GXP1105 Web GUI->Settings->Basic Settings,

Summary of the content on the page No. 18

will be put on hold separately;  Press HOLD key again and it will resume the 2-way conversation with the line when establishing the conference call;  Press FLASH key to toggle between the 2 lines;  Users could re-establish conference call by pressing the Multi Purpose Key again. 3. End Conference.  Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or  Users could simply hang up the call to terminate the conference call.

Summary of the content on the page No. 19

feature "Transfer on Conference Hangup" is turned on. • The option "Disable Conference" has to be set to "No" to establish conference on GXP110x. VOICE MESSAGES (MESSAGE WAITING INDICATOR) A blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Dial into the voicemail box to retrieve the message by entering the voice mail number of the server or pressing the MSG key (Voice Mail User ID has to be properly configured as the voice mail number under Web GUI->Accou

Summary of the content on the page No. 20

• Off hook the phone; • Dial *70 and then enter the number to dial out. Enable Call Waiting (per Call) *71 • Off hook the phone; • Dial *71 and then enter the number to dial out. Unconditional Call Forward. To set up unconditional call forward: • Pick up the handset; • Dial *72. A dial tone will be heard; *72 • Enter the forwarding number; • Press # or SEND key; • The call will hang up automatically with unconditional call forward set up. Cancel Unconditional Call Forward. To cance


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