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This manual is to be used by qualified appliance
technicians only. Maytag does not assume any
responsibility for property damage or personal
injury for improper service procedures done by
an unqualified person.
This Base Manual covers general information
Neptune DC
Refer to individual Technical Sheet
for information on specific models
This manual includes, but is
not limited to the following:
MCE8000AY
MCG8000AW
16022785
Revision 0
November 2003
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Important Information Important Notices for Servicers and Consumers Maytag will not be responsible for personal injury or property damage from improper service procedures. Pride and workmanship go into every product to provide our customers with quality products. It is possible, however, that during its lifetime a product may require service. Products should be serviced only by a qualified service technician who is familiar with the safety procedures required in the repair and who is equipped
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Table of Contents Important Information ...................................................... 2 Logic Board Connectors ............................................ 17 Important Safety Information........................................... 4 Relay Header Connections ........................................ 18 General Information Power And Relay Board Connectors ......................... 18 Model Identification ..................................................... 8 Disassembly Procedures Serial
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Important Safety Information WARNING ! To avoid risk of fire, electric shock, serious injury, or death when using your dryer, follow these basic precautions: 1. Read all instructions before 11. Do not repair or replace any part 21. Always read and follow using dryer. of dryer or attempt any service, manufacturer’s instructions on 2. Install dryer according to unless specifically recommended packages of laundry aids. Heed Installation Instructions. Refer to in user-maintenance instructions all wa
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Important Safety Information ! WARNING WARNING ! The California Safe Drinking Water and Toxic To avoid risk of personal injury or death due to Enforcement Act of 1986 (Proposition 65) requires the electrical shock: Governor of California to publish a list of substances • Observe all local codes and ordinances. known to the State of California to cause cancer or • Disconnect electrical power to unit before servicing. reproductive harm and requires business to • Ground appliance properly. warn con
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Important Safety Information 6 16022785 Rev. 0 ©2003 Maytag Appliances Company
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For proper operation at altitudes above Important Safety Information 2,500 feet The natural gas valve spud orifice size must be reduced to ensure complete combustion. See table. Altitude Orifice Part Ft (M) Size # number 3000 (915) 43 503778 6000 (1830) 44 58719 8000 (2440) 45 503779 9000 (2740) 46 503780 10000(3050) 47 503781 Gas Connection Connect gas supply to dryer using a new stainless steel flexible connector or hard pipe (check local codes) according to illustration. Test for leaks and
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4. Retest connection for leak after tightening or adding joint compound. Service • Retest any connections that were disturbed. Keep a copy of sales receipt for future reference or in case warranty service is required. To locate an authorized servicer: L.P./Propane • For Maytag/Jenn-Air product call 1-800-462-9824 or DO NOT connect dryer to L.P./Propane gas service visit the Web Site at www.maytag.com or without converting the gas valve. A Sales Accessory L.P./ www.jennair.com Propane Gas Conver
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General Information Drying Center Nomenclature Drying Center Nomenclature M C E 8 0 0 0 A Y W Color W White Brand Q Bisque A Amana C Magic Chief G Graffer & Sattler H Hardwick J Jenn-Air M Maytag N Norge U Universal Y Crosley Listing W 120V-60hz Y 240V-60hz Product Type Z Canada 240V-60hz C Drying Center Y 220-240 V / 50-60 Hz Marketing Code This identifies which Fuel version of production the G Gas unit is. E Electric Feature
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General Information UPPER DRYING CABINET MODEL MCE/G8000 Capacity (cu. ft.) 17.3 Controls LED Drying System BreezeCare™ C.F . M. 80 R R W T Low 140º F Extra Low 110º F Flat Dry Shelves5 W LOWER TUMBLE DRYER Controls LED Drying System GentleBreeze™ C.F .M. 170 Cycles4 Wrinkle Release• DRYING CENTER SPECIFICA TIONS W 1 Uncrated Dimensions: 33 / "w x 29"d x 74"h 2 T Regular 150º F Crated Dimensions: 36.8"w x 31.3"d x 76.3"h Medium 145º F Uncrated Weight: 245 lbs. Low 140º F Extra Low 125º F Crate
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Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Troubleshooting Guide Maytag Neptune™ Drying Center • Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or repair of this unit. Will Not Run • Faulty Heater Relays. • Drive motor centrifugal start switch not allowing Will not start or run: voltage to gas val
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Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. • Clothes too wet due to insufficient spin out by washer. Note: Pressing the Off button exits the Diagnostic State • Faulty Sensor Bar. See Sensor Bar diagnostic section. and places the control board in the Sleep State. Troubleshooting the Sensor-Dry circuit: Diagnostic State Menu • Check for incorrect wiring of the el
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Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Example: Sub System Check Menu 1) To read measured temperature, scroll to “rd” on the Menu Description menu and press Signal (+). Su Beginning of Menu 2) Upon entry to the utility, “OFF” appears on the bo Operate Upper Dryer Blower Motor display. Fd Operate Lower Dryer Motor 3) Using the Time Adjust v arrow button sc
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Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Diagnostic Codes Step 1 From the Normal Program State, press the Signal (+) button and Time Adjust to enter rS Reset to Factory Default Conditions the Diagnostic State from the upper or lower Description Trigger Action Taken Code dryer keypad. SOL Start of list Step 2 Scroll to the “rS” display on the menu and pre
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Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. 2) “HP” The thermistor reading is out of range and the db*****Sensor Bar Diagnostics dryer cycle is interrupted. Consumer may push the "Off" Key and attempt to run the cycle again. If the Enter The Diagnostic Utilities Menu condition persists, a service technician should check 1) The controls will not enter the Diagnosti
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Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Membrane Pad Continuity Checks Membrane shown with console tipped forward for service. Pin Number J1A J2A Plug Number J2B J1B Manual Membrane Pad Check NOTE: Unplug connector and touch probe of meter to the appropriate pin numbers. Meter will show infinity on open keys and 500 ohms or less o
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Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Logic Board Connectors Connector Pin Description Voltage Comment/ Name Number Connector Part Number J1A 1-12 Left Keypad connector A 12 VDC J1B 1-12 Left Keypad connector B 12 VDC J2A 1-12 Right Keypad connector A 12 VDC J2B 1-12 Right Keypad connector B 12 VDC J3 1 Lower dryer thermistor 5 VDC 2 Lower dryer the
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Troubleshooting Procedures ! WARNING To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power. Relay Header Connections Relay Connector Description Voltage Name Name K9 NO L1 to relay 120 VAC COM L1 to lower dryer motor 120 VAC K8 NO L1 to relay 240 VAC COM L1 to lower dryer heater center tap 240 VAC K7 NO L1 to relay 240 VAC COM L1 to lower dryer 240 VAC Power and Relay Board Connectors Connector Pin D
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Disassembly Procedures To avoid risk of electrical shock, personal injury or ! WA RN IN G death; disconnect power to unit before servicing. Lower Door Reversal/Removal 1. Disconnect power supply to unit. 2. Remove 4 door screws and 4 cover screws from side opposite hinges. 3. Remove hinges from door and cabinet and install them on desired side. 4. Install filler screws and covers. 5. Move door strike and catch to opposite side. Shaker Removal 1. Disconnect power supply to unit. 2. Disconne
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Disassembly Procedures To avoid risk of electrical shock, personal injury or ! WA RN IN G death; disconnect power to unit before servicing. 3. Unhook left and right side hanger from Shaker. 5. Slide Shaker Hangers through the top of the cabinet. The angled edge faces the front of the unit. Console Removal 1. Disconnect power supply to unit. 2. Remove the 4 screws located in the drying cabinet securing the console from behind, one on each side and two in the middle. 4. Remove center hanger
