Summary of the content on the page No. 1
Pellet Heater Repair Manual
Please familiarize yourself with entire manual before attempting a repair or
adjustment of the heaters.
MODEL EF 3800 PELLET HEATER
MODEL EF 5000 PELLET HEATER
MODEL EFI 4000 PELLET INSERT
MODEL EF3801PELLET HEATER
Si erra Products Inc., 5061 Brooks St., Montclair, CA 91763
P/N 140154 R1 1/05 rb
Summary of the content on the page No. 2
Table of Contents 1. Introduction & Service Philosophy....................p. 3 2. Tools & Service Kit...........................................p. 4 3. Warranty & Return Parts Policy........................p. 5 4. Sample Claim Form..........................................p. 6 5. Service Calls.....................................................p. 7 6. Trouble Shooting Flow Charts..........................p. 8 7. Electric Schematic...................................p. 19 - 20 8. Comp
Summary of the content on the page No. 3
1. INTRODUCTION & SERVICE PHILOSOPHY Following is a comprehensive service manual which will assist both dealer or service personnel in maintaining and servicing the Easyfire Pellet Stoves. Before getting into the specifics of service we would like to give an overview of our service philosophy and what we expect of dealers when they take on the Easyfire line. To become a pellet stove dealer means, by definition, that you will be making a commitment to service. This is an appliance, not another w
Summary of the content on the page No. 4
immediately. To obtain this degree of expertise you must acquaint yourself with every component and stove function. Never guess! TOOLS & SERVICE KIT The tools and equipment needed for servicing the Easyfire Pellet Stove are as follows: a. Good shop vacuum with blower capabilities. b. Set of socket drivers which must include 11/32, 1/2 & 7/16 sockets or nut drivers. c. Phillips and plastic coated slot screw drivers d. Flashlight e. Exten
Summary of the content on the page No. 5
EasyFire™ Pellet Heater Warranty Replacement Program EASYFIRE LIMITED LIFE TIME, THREE, ONE YEAR WARRANTY Sierra Products, Inc.(SPI) warrants to the original consumer that this stove will be free of defective materials and workmanship for a period as listed below from the date of purchase. This warranty does not extend to any parts damaged through abuse, accident, or neglect or warpage due to overfiring; nor does it apply if the stove has been repaired or modified without SPI’s written authoriz
Summary of the content on the page No. 6
EasyFire™ Pellet Heater Warranty Claim Form Customer Information: Unit Information: Name:_________________________________ RMA Number ____________ Address:_______________________________ Model Number ___________ City/State/Zip:___________________________ Serial Number _____________ Phone:________________________________ Date of Purchase _________ Dealer Information: Name:_______________________________ Date:_______________
Summary of the content on the page No. 7
SERVICE CALLS The objective when making a service call is to get the customer up and running as quickly as possible. For this reason the best method of attack is to find the problem quickly and isolate the faulty component and swap it out with the good component in your dealer service kit. The defective module or part can then be repaired to returned to the factory away from the customer's home. W ith this objective in mind the EasyFire troubleshooting can be divided into six (6) general categ
Summary of the content on the page No. 8
Trouble Shooting Flow Chart #1 - Stove not running at all. 8
Summary of the content on the page No. 9
Trouble Shooting Flow Chart #2 - Feed motor runs, but no fan. Trouble Shooting Flow Chart #3 - Fan motor runs, but no feed. 9
Summary of the content on the page No. 10
Trouble Shooting Flow Chart #4 - Stove runs, but shuts down in 10 minutes (Make sure stove is hot enough - 140°F). Trouble Shooting Flow Chart #5 - Stove runs, but shuts down randomly with over-temp LED On. Steady Red = High Temp Blinking Red = Blocked Flue 10
Summary of the content on the page No. 11
Trouble Shooting Flow Chart #6 - Stove runs, heat output stays Low, even on High setting. Trouble Shooting Flow Chart #7 - Stove will not run on battery or charge battery. 11
Summary of the content on the page No. 12
Trouble Shooting Flow Chart #8 - Stove runs in fan only mode, but when turned to Low, Med, or High, it shuts off immediately. Trouble Shooting Flow Chart #9 - Fan always very high, all modes except off. Trouble Shooting Flow Chart #10 - Feed always very high, all modes except off. 12
Summary of the content on the page No. 13
Check the feed “trim” button and adjust to higher (clockwise) setting. If the feed is too low, the stove will cool down and when it reaches a lower temperature will shut down automatically. This can be corrected by adjusting the feed setting to a higher setting. Trouble Shooting Flow Chart #11 - Stove runs fine and then shuts off for no apparent reason. Trouble Shooting Flow Chart #12 - Fan speed erratic (Surges) Feed System exploded view 13
Summary of the content on the page No. 14
Pre 2005 control switch assembly 2005 and newer control switch assembly 14
Summary of the content on the page No. 15
EasyFire B Model Pellet Heater Quick Troubleshoot and Technical Guide SPI’s EasyFire pellet heaters are designed to operate as a seasonal zone heater burning 1/4" wood pellet fuel. Utilizing a 12VDC control and drive system allows for extended battery operation when AC power fails. The following outlines the general operating parameters and trouble shooting encountered during installation and seasonal operation. Basic operation is controlled combustion of wood pellets metered by the feed drive
Summary of the content on the page No. 16
Basic tools required for troubleshooting - Multi Volt/Ohm Meter, standard and phillips screw drivers, standard jewelers screw driver (fan speed adjustments on main control board). No power - Power is provided by both AC and DC supplies. There are two replaceable fuses located near the power connections. They are identified as Main (1 amp) and Ignitor (5 amp). If AC power is present to the main control system a LED will be lit on the OFF button. If DC power is present a GREEN LED will be lit on t
Summary of the content on the page No. 17
trim settings may cause the opposite problem as the heater feeds to much fuel and allows the HIGH TEMP control stop the feed to cool the stove. Best starting trim setting is the mid point or 9:00 o-clock. High temp starts will also occur if the burn pot has additional fuel prior to start up. This additional fuel which is then added too as the start cycle begins pushes the temperatures up as the heater starts. This is considered an temperature overshoot as the temperature climbs quickly. Heater
Summary of the content on the page No. 18
Component Adjustments and Replacement: Main Control Board - Main control board is located in the lower right pedestal (3801/5001) or lower right rear - 4001 insert and right switch plate for the 5001U. The control board is held in place with several phillips screws. Fan speed adjustments are accomplished by turning the LOW and HIGH fan pots on the lower right corner. These adjustments are made in the corresponding run mode. Factory settings are based on fan voltage as read across the motor termi
Summary of the content on the page No. 19
19
Summary of the content on the page No. 20
20
