Epson ECOTANK-ET-3710 user manual

User manual for the device Epson ECOTANK-ET-3710

Device: Epson ECOTANK-ET-3710
Category: Uncategorized
Manufacturer: Epson
Size: 3.07 MB
Added : 7/25/2023
Number of pages: 246
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Epson ECOTANK-ET-3710 - Support and Troubleshooting

How do I reset my ET 3710 printer?

You can reset your Epson EcoTank ET-3710 printer by following these steps:
1. First, turn on your printer.
2. If the printer is in sleep mode, wake it up by pressing any button.
3. Now, visit the printer's control panel and find the 'Setup' option.
4. From the list of options, you will see a 'Reset' option, select it.
5. The printer would show two types of reset functions: 'Reset All Settings' and 'Reset Network Settings'.
6. Choose the 'Reset All Settings' option to reset everything or 'Reset Network Settings' to only reset the printer's connection settings.
7. Confirm your decision by pressing the 'Yes' button.
8. The printer will now begin the reset process. This could take a few seconds to a minute.
9. Once the reset process is complete, the printer will restart.
Please note: Resetting the printer will delete all of your preference settings including network (Wi-Fi) information. Before resetting, make sure you made a note of any specific settings to set up again later.
If the device doesn’t reset or if you have any trouble, please contact Epson support for further assistance.

Why is my new Epson Ecotank printer not printing when the ink is full?

There could be several reasons why your new Epson EcoTank printer is not printing even when the ink is full. Here are a few possible explanations:
1. Air Bubbles: Sometimes, air bubbles can get trapped inside the ink tubes, preventing the ink from flowing properly. This can be resolved by running a few cleaning cycles or by gently tapping the ink tanks to dislodge any air bubbles.
2. Printhead Blockage: The printhead nozzles might be clogged, preventing the ink from being properly dispensed onto the paper. You can try using the printer's built-in printhead cleaning utility to clear any blockages.
3. Incorrect Setup: Ensure that you have correctly installed the ink tanks and that they are securely snapped into place. Also, make sure that the printer status is not set to "Offline" or "Paused."
4. Outdated Drivers or Firmware: Make sure you have the latest printer drivers and firmware installed on your computer. You can check the Epson website for any available updates.
5. Paper Jam: Check for any paper jams inside the printer, as they can disrupt the printing process. Remove any stuck paper and ensure that the paper trays are loaded correctly.
6. Low Ink Sensors: Although the ink tanks may appear full, it is possible that the printer's sensors are incorrectly detecting low ink levels. Try removing and reinserting the ink tanks to see if that resolves the issue.
If none of these solutions work, it may be necessary to contact Epson customer support for further assistance or consider returning the printer for a replacement or refund.

How do I clean the printhead on my Epson ET 3710?

To clean the printhead on your Epson EcoTank ET-3710, you can follow the steps below:
1. Ensure that your printer is turned on.
. Open the printer's control panel or settings menu on your computer.
3. Locate and select the "Maintenance" or "Settings" option.
4. Look for the "Printhead Cleaning" or "Head Cleaning" option and select it.
5. Follow the on-screen prompts or instructions to initiate the printhead cleaning process.
6. During the cleaning process, the printer will generate a test page to check the results. You may need to confirm or select options related to the test page.
7. After the process is complete, check the test page for any improvements in print quality.
8. If the print quality hasn't improved, you can repeat the printhead cleaning process a few more times.
9. If repeated cleaning attempts do not resolve the issue, you may need to contact Epson customer support for further assistance or consider getting professional help.
It's worth noting that excessive or unnecessary cleaning may waste ink, so it's best to only perform the cleaning process when needed.

Can you scan multiple pages on Epson ET 3710?

Yes, the Epson EcoTank ET-3710 can scan multiple pages. It comes with an Automatic Document Feeder (ADF) that allows for batch scanning of multiple pages. The ADF can hold up to 30 sheets of paper for convenient scanning of multiple documents.
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