Miele KM-7464-FR user manual

There could be several reasons why your Miele induction cooktop (model KM-7464-FR) is not working. Here are a few troubleshooting steps you can try:
1. Power supply: Make sure that the cooktop is getting power. Check the circuit breaker or fuse box to ensure that the circuit supplying power to the cooktop is not tripped or blown.
2. Control panel: Check the control panel for any error codes or indicators that may suggest a specific issue. If there are error codes displayed, consult the user manual or contact Miele customer support for further assistance.
3. Cookware compatibility: Ensure that the cookware being used is compatible with induction cooking. Induction cooktops require magnetic cookware made of materials such as cast iron or stainless steel. Use a magnet to check if the base of your cookware is magnetic. Non-magnetic cookware will not work on induction cooktops.
4. Cookware placement: Ensure that the cookware is placed correctly on the cooking zone. The cookware should be centered and making direct contact with the cooking surface for proper heat transfer.
5. Child safety lock: Check if the child safety lock is enabled. If it is, the cooktop may not respond to touch commands. Refer to the user manual on how to disable the child safety lock.
6. Faulty components: If none of the above steps resolve the issue, there may be a problem with the cooktop's internal components. In such cases, it is recommended to contact Miele customer support or schedule a service appointment with a qualified technician to diagnose and fix the problem.
Remember, these are general troubleshooting steps, and it is important to consult the user manual specific to your model for more detailed instructions.