Miele W1-WWD120 user manual

There could be several reasons why your Miele W1 washing machine is not spinning:
1. Problem with Load Balance: The most common problem is that the load is unbalanced. Check if the machine is overloaded.
2. Blocked Filter: If the filter or drain is blocked, the machine might not spin.
3. Faulty Motor: It could also be a problem with the motor. If there's a burn smell or if the machine doesn’t spin with any load, it might be the motor.
4. Belt Issues: The belt could have slipped off or may have snapped.
5. Control Board Problems: The issue could be with the control board not sending the signal to the motor to run properly.
6. Faulty Door Lock: If the door doesn’t shut or lock properly, the machine could stop mid-cycle or might not spin due to safety functions.
7. Software issue: Sometimes, resetting the machine can fix a software glitch that is affecting the spin cycle.
Call a technician if you cannot identify the problem or you are unfamiliar with how to fix the machine. Always remember to unplug your washing machine before attempting any repairs.

Miele washing machines are designed to achieve best results using Miele’s own specially developed detergents. However, it is not obligatory to use Miele's own brand of detergents. You can use any high quality detergent that is suitable for use in washing machines. Still, for optimal performance and care of the machine, it is recommended to use Miele's cleaning and care products.

There could be several reasons why your Miele washing machine is not starting. Some possible causes and solutions include:
1. Power supply: Ensure that the washing machine is properly plugged into a working power outlet and that there are no issues with the circuit breaker or fuse. Check if any other electrical appliance works on the same outlet.
2. Door not properly closed: Make sure that the door of the washing machine is fully closed and latched. Some models have a safety feature that prevents operation if the door is not closed properly.
3. Delay start program: If you have set a delayed start program, the machine may not start immediately until the specified time is reached. Check the program settings and ensure that no delay start is activated.
4. Water supply: Ensure that the water supply to the machine is properly connected and turned on. Some Miele models require a sufficient water supply for the machine to start.
5. Error codes or malfunctions: Check if any error codes are displayed on the control panel. Refer to the machine's user manual for troubleshooting information related to specific error codes. If the machine displays an error code, contact Miele customer support for further assistance.
If none of these solutions work, it is recommended to contact Miele customer support or a professional technician for further diagnosis and repair.

Miele washing machines are known for their high-quality and durability. On average, Miele washing machines have a lifespan of 20 years. However, with proper maintenance and care, some Miele models can last even longer. It is important to note that the lifespan can vary depending on usage, maintenance, and individual circumstances.