Samsung ECOBUBBLE-WW80J5426FW user manual

There could be several reasons why your Samsung Eco Bubble washing machine is not draining. Here are a few possible causes and troubleshooting steps you can try:
1. Clogged drain pump/filter: Check if the drain pump or filter is clogged with debris, lint, or other foreign objects. Clean them thoroughly and make sure they are not obstructed.
2. Drain hose placement: Ensure that the drain hose is correctly positioned and not kinked or bent, as this can block the flow of water. Straighten the hose if necessary.
3. Drain hose height: Make sure the height of the drain hose is not too low. If the hose is too low, it can cause the water to siphon back into the machine, preventing proper drainage. Raise the height of the hose to an appropriate level, usually to the height of the machine's top.
4. Pump malfunction: The drain pump itself might be faulty or damaged. If you've checked the pump and filter, and the issue persists, you may need to contact a professional technician to inspect and replace the pump if necessary.
5. Error code: Check if any error codes are displaying on the machine's control panel. Error codes specific to your washing machine model can provide further insight into the drain issue. Consult the user manual or Samsung's customer support for assistance.
If the problem persists after attempting these troubleshooting steps, it is recommended to contact Samsung customer support or a qualified technician to diagnose and resolve the issue.