Soundcore LIBERTY-AIR-2 user manual

There could be several possible reasons why your Soundcore Liberty 2 earbuds are not connecting:
1. Make sure your earbuds are fully charged. Insufficient battery power can prevent them from connecting.
2. Ensure that the earbuds are in pairing mode. Put them back into the charging case, then take them out and wait for the LED lights on both earbuds to flash white rapidly. This indicates that they are ready to pair.
3. Check if your device's Bluetooth is turned on and in pairing mode. Make sure that the device you're trying to connect to supports Bluetooth 5.0 or a lower version, as the Liberty 2 earbuds are not compatible with higher versions.
4. Forget/delete any existing pairing records for the Liberty 2 from your device's Bluetooth settings. Then, re-pair the earbuds by selecting them from the available devices list.
5. Turn off other nearby Bluetooth devices or move away from them, as interference from other devices can disrupt the connection.
6. Ensure that the earbuds are within the Bluetooth range of your device. If you move too far away from the connected device, the connection may drop.
7. Reset the earbuds by placing them in the charging case, keeping the lid open, and pressing and holding the button on the charging case for 10 seconds until the LEDs on the earbuds turn off. Then, release the button and close the lid. Afterward, try to connect them again.
If none of these steps resolve the issue, it is recommended to reach out to the Soundcore customer support team for further assistance.

If only one of your Soundcore Liberty Air 2 earbuds is working, there could be several reasons for this issue:
1. Make sure both earbuds are charged: Ensure that both earbuds have sufficient battery life. If one earbud has low or no battery power, it may not function properly.
2. Check earbud pairing: Ensure both earbuds are properly paired with each other. Follow the pairing instructions in the user manual or on the Soundcore app to establish a connection between the two earbuds.
3. Reset the earbuds: Try resetting the earbuds by placing them in the charging case and pressing and holding the button on the back of the case for about 10 seconds. This can reset the connection and resolve any connectivity issues.
4. Clean the earbuds: Sometimes dirt or debris can affect the audio quality or the functionality of the earbuds. Clean the earbuds using a soft cloth or cotton swab. Pay attention to the mesh covering the speaker to ensure it is not clogged.
5. Check Bluetooth connection: If you're using the earbuds with a Bluetooth device, make sure the Bluetooth connection is stable. Try disconnecting and reconnecting the earbuds to your device or restarting the device to fix any connection problems.
6. Contact customer support: If the issue persists, consider reaching out to the Soundcore customer support team for further assistance. They can provide specific troubleshooting steps or guide you through any potential warranty claims.

To check the battery level on your Soundcore Liberty Air 2, you can follow these steps:
1. Open the Bluetooth settings on your smartphone or device that is paired with the Liberty Air 2.
2. Find the Liberty Air 2 in the list of paired devices and tap on it to open the device details.
3. Depending on your device, you may see a battery icon or percentage next to the Liberty Air 2. This should indicate the current battery level.
Alternatively, you can also use the Soundcore app (available for iOS and Android) to check the battery level of your Liberty Air 2. Just ensure that the earbuds are connected to your device through the app, and it should display the battery status.