TomTom VIA-130 user manual

There could be several reasons why your TomTom GPS is not working. It could be due to a software issue, a hardware malfunction, or a problem with the GPS signal reception. Here are a few troubleshooting steps you can follow to try and resolve the issue:
1. Check for updates: Ensure that your TomTom device has the latest software and map updates installed. Connect it to a computer and use the provided software to check for updates and install them if available.
2. Restart the device: Sometimes a simple restart can fix minor software glitches. Press and hold the power button until the device powers off, then turn it back on again.
3. Reset to factory settings: If restarting doesn't work, you can try resetting your TomTom device to its factory settings. This will erase all your personal data, so make sure to back up any important information beforehand. Look for the reset option in your device's settings menu or consult the user manual for instructions on how to perform a factory reset.
4. Check the GPS settings: Ensure that the GPS receiver is enabled in the device settings. Look for a "GPS Settings" or "Location Settings" option in the device menu and make sure it is turned on.
5. Check the GPS signal: Ensure that your device has a clear view of the sky, as buildings, tunnels, and other obstacles can interfere with GPS signal reception. If you're indoors, try moving closer to a window or going outside to get a better signal.
6. Contact support: If none of the above steps resolve the issue, it's recommended to contact TomTom customer support for further assistance. They can provide you with specific troubleshooting steps or advise on any repair or replacement options.
Remember, these troubleshooting steps are general recommendations and may vary slightly depending on the TomTom model and software version you are using.

The TomTom Via 130 was released in 2012.