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Aura Series 
 
PP-8000 / PP-8000L / PP-8000U 
 
THERMAL PRINTER 
 
USER’S MANUAL 
  
Rev.: A0
FCC Notes: 
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and 
used in accordance with the instructions manual, may cause interference to radio communications. 
It has been tested and found to comply with limits for a Class A digital device pursuant to subpart 
J of Part 15 of FCC Rules, which are designed to provide reasonable protection against 
inter
                    
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                          GETTING STARTED CONGRATULATION You have made a very wise decision by purchasing the easy loading;  low noise; high resolution; light weight; high reliability and high performance  thermal printer Aura (PP-8000, PP-8000L & PP-8000U) series of Posiflex  products. This series of printers has been elegantly designed for a Point-Of- Sale, kitchen & kiosk application. The PP-8000 series comply with UPOS 1.8  standards under Posiflex UPOS driver support. The manufacturer of this  printer not only wis
                    
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                          UNPACKING Followings are items you may find when you carefully unpack the  carton that delivers Aura series printer. If there is any discrepancy or problem,  contact your dealer immediately. Be sure to save the packing materials in  case the printer needs to be shipped at some point in the future.  1). The printer itself  2). Thermal paper test roll 80 mm wide  3). One piece of spacer plate  4). One of the interface cables:  a. Serial cable with 9 pin D sub Female to 9 pin D sub Male  connecto
                    
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                          PRODUCT PICTURES Top View Top Hood    Paper Exit    Top Cover     Paper Out LED  Hood Release      FEED Switch  Error LED      Power LED Cutter Cover          Front View           Bottom Cover        Power Switch        Bottom View   Rubber Foot      Wall Mount Hanging Hole      Window Plate Screw      Setup Window Plate      Rubber Foot        Part 4                                                                                                                                                 
                    
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                          Rear View   (I/O Area for PP-8000U)          USB Adaptor  USB Port    (I/O Area for PP-8000)  Fixation Screw      (I/O Area for PP-8000L)        Serial Port    LAN Port  Power Connector    Parallel Port    Reset Pin Hole for LAN  Peripheral Port  Frame Ground Screw    Spill Protect Cover       Paper Exit                INDICATORS  Power LED: green   Error LED: red (brief lit indicates printer busy)   Paper Out LED: red    Part 5                                                            
                    
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                          QUICK START-UP LOADING PAPER Desk Top Application                   Release Button    Pix. 3  Pix. 1  Pix. 2    1. Remove the spill protect cover if the option is on.  2. Press down the hood release button to release the top hood as in Pix. 1.  3. Raise the released hood wide open manually as in Pix. 2.  4. Drop the thermal paper roll inside the printer in orientation as shown in  Pix. 2.  5. Close the hood back leaving the tail of the paper roll coming out of the  opening between the hood and
                    
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                          in setup window the switch position 1 to OFF, and position 2 to ON leaving  the rest unchanged as factory default setting.  Parallel Connection The parallel connector is a 25-PIN D sub Male connector at the  leftmost location in the connector area for PP-8000. Apply the female end of  the parallel cable at this port for parallel application. Please note that when  parallel connection is used, there must be no cable connection at the serial port  on the printer. Please also note that to keep pa
                    
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                          (CCBLA-238) is used instead, this port can control two cash drawers of above  models.  When the printer is used as a kitchen printer, please use this port for  kitchen bell connection instead.  Power Connection The power connector is a 3-PIN jack between the peripheral  connector and the parallel connector for PP-8000. Either a Posiflex supplied  power adaptor or a printer power cable from a Posiflex POS system can be  connected to this connector to supply power for this printer. During insert
                    
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                          SPECIAL ADJUSTMENTS Paper Near End Sensor The near end  Paper Roll Shaft Hold  sensor for paper roll  in the printer is able to  Sensor Block  have the printer work  with paper rolls of  Sensor Position Adjust  several bobbin sizes.  Please refer to the  picture at right for the  Support Roller  inside of the paper roll  compartment that there are a plastic thumb wheel for bobbin size adjustment  and a sensor block in the wall. Turn the thumb wheel to adjust the proper  position of sensor bloc
                    
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                          front edge inside the paper exit slot.  INSTALLING DRIVER There will always be a Posiflex Product Information CD or DVD or a  separate CD of similar nature but specifically created for the product delivered.  Please find the appropriate subfolder from the non-specific Posiflex Product  Information CD or DVD and check the information file like “readme” or  installation guide or application guide and follow the instructions inside.  LAN PRINTER SPECIFIC ISSUES Web Manager The default static IP f
                    
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                          OPERATION GUIDE MAINTENANCE GUIDE LINES  Always turn off and disconnect power before opening the cover.   The areas around the print head and motor become very hot during and just  after printing, DO NOT touch them.   When handling the interior of the thermal printer, please pay attention not  to be hurt by any sharp edge of the metal parts.  GENERAL CLEANING Please use soft hairbrush or compressed air to clear away any dust or  paper scraps accumulation inside the printer. Check also th
                    
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                          Printing Problems Nothing can be printed with ERROR LED flashing – Most  possible cause for the flashing Error LED is that the printer has been printing  for quite a period of time and the print head temperature become too high.  After few minutes under normal ventilation, the print head should be able to  cool down and the Error LED will stop flashing. Printing will resume after  cooled down. If this is not the case, contact a qualified service person.  Nothing can be printed with ERROR LED O
                    
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                          resolve the auto cutter problems per description in next item and then come  back to deal with the paper jam. Never force open the top hood. Please also  clear away any contaminants accumulated in the cutter track above the thermal  elements.    Auto Cutter Track      Thermal Elements      Auto Cutter Problems   Adjustment area detailed below              Open Cutter Cover    when hood locked      Use screwdriver  Lift transparent    protective foil      Alignment window  Turn the adjustment w
                    
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                          when finish. The lock up of the print hood can then be released after this  problem solved.  Please use manual cutter as temporary alternative measure once the  auto cutter malfunctioned.  Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to  view exactly what data is received by the printer. This can be useful in finding  software problems.  To start the dump mode: Turn off printer; Open print hood; Hold  down FEED button while turning printer on; Close the ho
                    
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                          a lot of power or causes great electrical noises, such as a copier, electric  motors or a coffee maker.   Do not use thermal paper containing Sodium (Na+), Potassium (K+) and  Chlorine (Cl-) ions that can harm the print head thermal elements.   If the surface of thermal paper is scratched with a hard object such as a nail,  the paper may become discolored.   If thermal paper touches diazzo copy paper immediately after copying, the  printed surface may be discolored.   Use only water pa
                    
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                          SPECIFICATIONS PRINTER ITEM SPECIFICATION  Printing method Thermal sensitive line dot method  Effective printing width 64 mm  Thermal head configuration 512 dots / line  Printing speed 220 mm / sec. max.  Paper feed method Friction auto-feed  Paper load method Drop and use  Auto-cutter capability Partial cut (1 point at center left)  Manual cutter Saw tooth blade  Dot Pitch 0.125 x 0.125 mm  Input power type DC  Input voltage 24 V + / - 5 %  Dimension (mm) 148 (W) x 205 (D) x 143 (H)  Weight 1
                    
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                          FURTHER TECHNICAL INFORMATION PRINTER SETUP On bottom cover of the Aura series thermal  printer, there is screwed a metal plate for setup window.  In this window, there is a 8 position DIP switch for  printer setup. Please use proper tool to change the  switch setting when necessary. The switch position  counting starts from the nearest edge of printer. The  ON direction points to the connector area of the printer. The OFF direction  points to the power switch. The functions of each position m
                    
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                          to host only when input buffer is full. When it is set to OFF, busy signal is sent  to host whenever the input buffer is full or an off line status occurs. Therefore,  signals including the paper near end detect will generate busy signal to the host.  Consequently, the printing may be stopped even when there is still a long way  to go before the paper roll is actually exhausted. Taking the paper out beep into  consideration, the printer will keep on beeping at Paper End (completely no  paper) 
                    
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                          some cases, the printer may have to engage brake frequently waiting for next  command resulting in trembling. When this switch is set to OFF, the printer  starts printing only when more graphical data from Windows driver are  collected thus performing a much smoother printing operation.  Switch position 2 is usually set to OFF for use with 80 mm paper width.  When the printer is installed with the 58 mm paper spacing plate for use with  the paper roll of 58 mm width, the switch should be set t
                    
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                            Wall Mount Application In wall mount application, the option kit will include screws, plastic  cotters and a paper roll shaft. Screws and cotters are to be inserted to holes  drilled on wall 80 mm apart center to center horizontally with the non-threaded  part of the screw remain above the cotter to hang the printer bottom at holes  arrowed in the left picture below.                    The paper roll shaft should go through the paper roll and seat in hold  on paper roll compartment wall as i