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                        DO NOT
DISCARD
Owner’s Manual
Installation and Operation
MODELS:
NATURAL GAS  PROPANE
CFL-18NG-C  CFL-18LP-C
CFL-24NG-C  CFL-24LP-C
CFL-30NG-C  CFL-30LP-C
ST-CFL-24NG-B  ST-CFL-24LP-B
CFL-24NG-IPI  CFL-24LP-IPI
CAUTION
DO NOT DISCARD THIS MANUAL
• Important operating • Read, understand and follow 
• Leave this manual with 
and maintenance these instructions for safe party responsible for use 
instructions included. installation and operation. and operation.
WARNING
WARNING: If the information in
                    
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                        Read this manual before installing or operating this appliance.  Please retain this owner’s manual for future reference. Congratulations Congratulations on selecting a Heat & Glo gas appliance This Owner’s Manual should be retained for future  —an elegant and clean alternative to wood burning reference. We suggest that you keep it with your other  important documents and product manuals. appliances. The Heat & Glo gas appliance you have  selected is designed to provide the utmost in safety,  The
                    
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                        Table of Contents 1 Introduction   A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 B. High Altitude Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2 Getting Started   A. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 3 Operating Guidelines and Maintenance Instructions   A. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . 9 B. Maintenance . . . . . . . . . . . . . . . .
                    
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                        Introduction   1 1  opening provided by the fi replace chimney damper to vent  A. Appliance Certifi cation the fl ue products must not be less than 51 square inches  2 The information in this manual pertains to Models CFL-18 (328 cm ). The chimney damper MUST be fi xed in a man- NG/LP-C, CFL-24 NG/LP-C, CFL-30 NG/LP-C. CFL-24 ner to maintain the minimum permanent vent opening. This  NG/LP-IPI and ST-CFL-24NG/LP-B. may be accomplished by fastening the damper stop clamp  provided to the edge of the da
                    
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                        19 1/2  MINIMUM FIREPLACE SIZE  FRONT WIDTH : 23 1/2” (750mm)   REAR WIDTH  : 19 1/2” (521mm)  13 1/2 TOP VIEW  DEPTH   : 13 1/2” (331mm)   HEIGHT   : 22” (508mm) 23 1/2 MODEL CFL-18-C 22  MINIMUM FIREPLACE SIZE  FRONT WIDTH : 27 1/2” (750mm)   REAR WIDTH : 22” (521mm)  15 1/2 TOP VIEW  DEPTH  : 15 1/2” (331mm)    HEIGHT  : 22” (508mm) 27 1/2     MODEL CFL-24-C 24  MINIMUM FIREPLACE SIZE  FRONT WIDTH : 30” (750mm)   REAR WIDTH : 24” (521mm)  15 1/2 TOP VIEW  DEPTH  : 15 1/2” (331mm)   HEIGHT  : 
                    
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                        Getting Started   2 2  CAUTION CAUTION When installing this log set in a factory built fi replace, be  Standing Pilot units only:  During the initial purging and  certain  to consult the fi replace installation manual. ALL  subsequent lightings, NEVER allow the gas control valve knob  knockouts in the fi replace through which the gas supply line  to remain depressed in the "PILOT" position without pushing  is run MUST be resealed with insulation after the gas line  the ignitor button at least once 
                    
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                        7.  Test fi re the unit after referring to the SAFETY INFOR- MATION and LIGHTING INSTRUCTIONS  found in  WARNING Section 3 in this manual, or on the label plate assembly  Hearth & Home Technologies disclaims any  found on the gas-burner. responsibility for, and the warranty will be voided  8.  After the gas line installation is complete, all connections  by, the following actions: must be tightened and checked for leaks with a com- • Installation and use of any damaged appliance  mercially-availa
                    
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                        • If a remote control is used, the receiver cannot  be placed under the burner.  If possible, place the  receiver outside the combustion chamber.   • If the receiver must be placed in the combustion  chamber, the protective heat shield MUST be used.  See Figure 5. Figure 5. Protective Heat Shield • Position receiver on left side of gas log set (opposite  the pilot). Place protective heat shield over receiver.  See Figure 5. Figure 6.  Receiver Location-Left Side of Log Set Heat & Glo  •  CFL-18/
                    
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                        Operating Guidelines and Maintenance Instructions   3 3  A. Before Lighting Appliance WARNING Before lighting this appliance determine if it has a Standing  Pilot or Intellifi re ignition system by viewing the wiring  HOT SURFACES!  system and gas valve. If this appliance has a red or black  Glass and other surfaces are hot during  ignitor button (see Figure 3 and Figure 4) this appliance operation AND cool down. has a Standing Pilot ignition system. If there is no red or  Hot glass will cause bu
                    
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                        Lighting Instructions (IPI) The IPI system must be operated with two D-cell batteries.   FOR YOUR SAFETY LIGHTING READ BEFORE LIGHTING INSTRUCTIONS (IPI) WARNING: If you do not follow these instructions exactly, a fi re or explosion  may result causing property damage, personal injury or loss of life. 1. Turn off all electric power to the appliance. •  Immediately call your gas supplier  A. This appliance is equipped with an  2. This appliance is equipped with an ignition  from a neighbor’s phone
                    
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                        Lighting Instructions (Standing Pilot) LIGHTING FOR YOUR SAFETY INSTRUCTIONS READ BEFORE LIGHTING 1. Turn off all electric power to the appliance. WARNING: If you do not follow these instructions  2. Push in gas control knob  exactly, a fi re or explosion may result causing property  slightly and turn clockwise  damage, personal injury or loss of life. to “OFF”. A. This appliance has a pilot which •   If you cannot reach your gas sup- NOTE:  Knob cannot be turned from “PILOT” to “OFF”  must be li
                    
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                        Troubleshooting   4 4   With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service.  If you do  experience a problem, this troubleshooting guide will assist a qualifi ed service technician in the diagnosis of a problem and  the corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician.  Contact  your dealer to arrange a service call by a qualifi ed service technician. A. Standing Pilot Igniti
                    
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                        Troubleshooting (continued) Symptom Possible Cause Corrective Action 3. (Continued) c.  Valve. Turn the valve knob to the ON position. Place the  ON/OFF switch in the ON position. Check the millivolt  meter a the thermopile terminals. The millivolt meter  should read greater than 125mV. If the reading is ac- ceptable, and if the burner does not come on, replace  the gas valve. d. Plugged burner orifi ce. Check the burner orifi ce for stoppage. Remove stop- page. e. Wall switch or wires. Follow the
                    
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                        B. Intellifi re Ignition System Symptom Possible Cause Corrective Action 1. Pilot won’t light. a. Incorrect wiring. Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor  The ignitor/module are connected to correct terminals on module and pilot assembly. makes noise, but no  b.  Loose connections or electrical Verify no loose connections or electrical shorts in wiring from  spark. shorts in the wiring. module to pilot assembly. Verify connections underneath pilot as- sembly are tig
                    
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                        Intellifi re Ignition System - (continued) Symptom Possible Cause Corrective Action a.  A shorted or loose connection in fl ame Verify all connections to wiring diagram in manual. Verify  4. Pilot lights but contin- sensing rod. connections underneath pilot assembly are tight. Verify  ues to spark, and main connections are not grounding out to metal chassis, pilot  burner will not ignite. burner, pilot enclosure or screen if present, or any other  (If the pilot continues metal object. to spark aft
                    
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                        Reference Materials   5 5   A. Service Parts CFL-18NG-C, CFL-18LP-C Beginning Manufacturing Date: Nov. 2007  Service Parts Diagram Ending Manufacturing Date: ______ 11 12 13 17 14 15 16 Log Set Assembly 5 10 8 9 6 7 1 2 3 4 Part number list on following page. Heat & Glo  •  CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B  •  526-910 Rev. E  •  10/08 16                                                                                                                                                          
                    
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                        Service Parts List  CFL-18NG-C, CFL-18LP-C IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement  parts for your appliance please provide model number and serial number. All parts listed  Stocked   in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Log 1  SRV481-766 2 Log 2  3 Log 3   SRV481-755 4 Log 4  5 Log 5 SRV481-701 6 Log 6 SRV481-705 SRV446-702 7 Log 7 8 Log 8 SRV481-703 9 Log 9 SRV402-701 10 Log 10 SRV446-706 
                    
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                        Service Parts CFL-24NG-IPI, CFL-24LP-IPI Service Parts Diagram Beginning Manufacturing Date: June 2008  Ending Manufacturing Date: ______ 11 12 13 14 18 15 17 16 Log Set Assembly 5 10 8 9 6 7 1 2 3 4 Part number list on following page. Heat & Glo  •  CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B  •  526-910 Rev. E  •  10/08 18                                                                                                                                                                                  
                    
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                        Service Parts List  CFL-24NG-IPI, CFL-24LP-IPI IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement  parts for your appliance please provide model number and serial number. All parts listed  Stocked   in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Log 1  SRV481-766 2 Log 2  3 Log 3   SRV481-755 4 Log 4  5 Log 5 SRV526-701 6 Log 6 SRV481-705 SRV446-702 7 Log 7 8 Log 8 SRV481-703 9 Log 9 SRV402-701 10 Log 10 SRV446-
                    
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                        Service Parts CFL-24NG-C, CFL-24LP-C Service Parts Diagram Beginning Manufacturing Date: Nov. 2007  Ending Manufacturing Date: ______ 11 12 13 17 14 15 16 Log Set Assembly 5 10 8 9 6 7 1 2 3 4 Part number list on following page. Heat & Glo  •  CFL-18/24/30-C, CFL-24-IPI, ST-CFL-24-B  •  526-910 Rev. E  •  10/08 20