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Title page
Nortel Communication Server 1000
Nortel IP Phone 1230
User Guide
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Revision history Revision history April 2008 Standard 02.01. This document is up-issued to support Nortel Communication Server 1000 Release 5.5 for UNIStim 3.0. April 2008 Standard 01.09. This document is up-issued to support Nortel Communication Server 1000 Release 5.5. April 2008 Standard 0.08. This document is up-issued to support Nortel Communication Server 1000 Release 5.5. March 2008 Standard 01.07. This document is up-issued to support Nortel Communication Server 1000 Release 5.5 and
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Revision history December 2007 Standard 01.02. This document is up-issued to support Nortel Communication Server 1000 Release 5.5 and to reflect changes to the images. December 2007 Standard 01.01. This document is issued to support Nortel Communication Server 1000 Release 5.5. 4
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Contents Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Feature overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Regulatory and safety information . . . . . . . . . . . . . . . . . . . 13 DenAn regulatory notice for Japan . . . . . . . . . . . . . . . . . . . . 20 How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using your IP Phone 1230 . . . . . . . . . . . . . .
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Contents Selecting date and time format . . . . . . . . . . . . . . . . . . . . . . . . 45 Accessing display diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 45 Selecting a local dialpad tone . . . . . . . . . . . . . . . . . . . . . . . . . 46 Viewing IP Phone information . . . . . . . . . . . . . . . . . . . . . . . . 47 Performing diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Configuring Call Log Options . . . . . . . . . . . . . . . . . . . . .
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Contents Hotel applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Paging Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Call Override features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Using Centrex services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Miscellaneous call features . . . . . . . . . . . . . . . . . . . . . . . . . 141 Troubleshooting your IP Phone 1230 . . . . . . . . . .
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Contents 8
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Welcome Welcome Your IP Phone 1230 brings voice and data to your desktop. The IP Phone 1230 can directly connect to a Local Area Network (LAN) through an Ethernet connection. This guide contains the following topics: • “Using your IP Phone 1230” on page 25 • “Installing your IP Phone 1230” on page 33 • “Customizing your IP Phone 1230—basic features” on page 39 • “Customizing your IP Phone 1230—advanced features” on page 62 • “Operating your IP Phone 1230” on page 82 • “Troubleshooting your IP
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Welcome Feature overview Your IP Phone 1230 supports the following features: • four context-sensitive soft keys (self-labeled) Note: Context-sensitive soft keys are Nortel Communication Server dependent. Some IP Phones are not configured to support context- sensitive soft key functionality. Contact your system administrator for further details. • six specialized fixed keys -Quit - Directory - Message (Inbox) - Redial - Services - Conference • six fixed call-processing keys -Mute - Handsfree
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Welcome - ten lines/features you can access through Second Page Functionality • headset jack • handset jack • 10/100 Ethernet ports - one Ethernet port for LAN connection - one Ethernet port for optional PC connection • Power over Ethernet (PoE) or power through a supported AC adapter • support to Network Diagnostic Utility • Accessory Expansion Module (AEM) port to connect the Expansion Module Figure 1 on page 9 shows the IP Phone 1230. 11
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Welcome Figure 2: IP Phone 1230 12
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Regulatory and safety information Regulatory and safety information This equipment has been tested and complies with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, can cause harmful interference to radio communications. Howev
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Regulatory and safety information Jurisdiction Standard Description United States UL 60950-1 ITE equipment - Safety - Part 1: General requirements Canada CSA 60950-1-03 ITE equipment - Safety - Part 1: General requirements European EN 60950-1 ITE equipment - Safety - Part 1: Community +A11 General requirements Australia/New AS/NZS Safety of Information Zealand 60950.1:2003 Technology Equipment Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements Table
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Regulatory and safety information Table 1: EMC compliance for various jurisdictions (Part 2 of 2) Jurisdiction Standard Description European EN 55022 Class B Emissions: Information Community technology equipment - Radio disturbance EN 55024 Information technology equipment - Immunity characteristics Limits and methods of measurement EN 61000-3-2 Limits for harmonic current emissions (equipment input current <= 16 A per phase) EN 61000-3-3 Limitation of voltage fluctuations and fl
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Regulatory and safety information Table 2: Safety compliance for various jurisdictions (Part 2 of 2) Jurisdiction Standard Description Canada CSA 60950-1-03 Safety of Information Technology Equipment European EN 60950-1 ITE equipment - Safety - Part 1: Community General requirements Australia/ AS/NZS Safety of Information Technology New Zealand 60950.1:2003 Equipment Other Safety Approvals: IEC 60950-1: ITE equipment - Safety - Part 1: General requirements. Other US/Canada: Hearing Aid C
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Regulatory and safety information Table 3: EMC compliance (Part 2 of 2) Jurisdiction Standard Description Canada ICES-003 Class A Emissions: Interference- Causing Equipment Standard: Digital Apparatus Australia/New AS/NZS 3548 Class A Emissions: Information Zealand CISPR 22 technology equipment - Radio disturbance European EN 55022 Class A Emissions: Information Community technology equipment - Radio disturbance EN 55024 Information technology equipment - Immunity characteristics
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Regulatory and safety information the user will be required to correct the interference at his own expense. The user should not make changes or modifications not expressly approved by Nortel Networks. Any such changes could void the user’s authority to operate the equipment • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Co
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Regulatory and safety information Table 4: Safety standards Jurisdiction Standard Description Canada CSA 60950-1-03 ITE equipment - Safety - Part 1: General requirements European EN 60950-1 +A11 ITE equipment - Safety - Part 1: Community General requirements Australia/New AS/NZS Safety of Information Technology Zealand 60950.1:2003 Equipment Other US/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68 This equipment complies with the CE Marking requirements. EU Countries: This dev
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Regulatory and safety information DenAn regulatory notice for Japan Connecting Power Use only Nortel-approved Limited Power Source 48 VDC 520 mA (FSP Group Inc. Model: FSP025-1AD207A) with the IP Phone. Connecting to the Local Area Network Severe damage to your IP Phone can occur if you plug the phone into an ISDN connection. Consult your system administrator to ensure you plug your IP Phone 1230 into a 10/100 BaseT Ethernet jack. Operation The earpiece and mouthpiece of the handset can attr
